Ratings based on 54 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby EV from NC
Overnight stayPosted Mar 5, 2014
Pros: Convenient location...attentive staff...lots of parking.
Location: Casino , Arundel mall, Medieval Times, restaurants, movie theatre.
On the way to Northest Pa, we stopped for a night at Arundel Mall and Maryland Live casino. and having stayed here before, we stayed again and we were not disappointed. Staff was friendly and accomodating. Room was comfortable. This is our go to hotel.
for Everyoneby Kristina from Upper Marlboro, Md
Nice hotel close to Arundel Mills Mall&Live CasinoPosted Mar 3, 2014
Pros: Quick and easy check in and check out. Optional early check and late check out which was convenient. Free breakfast and wireless internet was a plus.
Location: Mall Restaurants Casino
It was like we were in an apartment building, clean, quiet, friendly.
for Everyoneby A verified traveler
CLOSE TO THE ACTIONPosted Feb 25, 2014
Pros: THE LOCATION THE ROOM SIZE AND THE PRICE FOR THE NIGHT.
Cons: THE CHECK IN STAFF NICENESS GOES A LONG WAY
Location: THE MALL AND THE CASINO
GETTING TO THE PLACE WAS HARD ALOT OF PEOPLE THERE MADE TRAFFIC BAD. BUT ONCE I GOT THERE THE LADY WHO CHECKED ME IN WAS RUDE FOR WHAT REASON I HAVE NO IDEAL BUT AFTER I GOT IN THE ROOM WAS NICE,CLEAN AND BEDDING OF HIGH QUALITY. THE BREAKFAST WAS OK NO EGGS OR ANY COOKED MEAT. IT GOOD TO B THE CASINO JUST NOT ON A SAT. THE PLACE SUIT MY NEED AND THAT WAS THAT
Jan 28, 2014 by Manager
Thank you for sharing your experience with the Towneplace Suites Arundel Mills. Maryland Live! Casino and the Arundel Mills Mall are favorite destinations on the weekends and traffic in and around these venues can be extremely challenging. We apologize that you were not treated as a valued guest and experienced the challenging traffic. The front desk team was given additional service training so that all of our guest have a positive and memorable experience. Thank you.
for Everyoneby Cassie from local
Everything you could want EXCEPT no spaPosted Feb 17, 2014
Pros: Fridge, microwave, free continental breakfast.
Cons: Typed directions plus map to the indoor pool and spa at SpringHill Hotel. Shuttle not convenient.
Location: Casino, Mall.
We were so pleased to have a full fridge with ice compartment. We were also pleased to have a microwave and TV with accessible cable connections. We were disappointed that there was no jacuzzi. The Sister Hotel with which Towne shared a spa was described as "just across the street". NOT. After three attempts we found it. We have already made reservations to use the Sister Hotel (SpringHill).
by A verified traveler
Front desk clerk had a terrible attitude, tha ladyPosted Jan 3, 2014
Tha lady that was out there for breakfast was flat out Mean!!!!!!! We not be their again
for Everyoneby A verified traveler from Local (MD, PA)
Great Clean nice Close to Dave N Busters and mallPosted Dec 16, 2013
Pros: Clean Clean clean. and the furnature was new and useful. It was a real help to have an Iron and Ironing board in the room.
Cons: The shuttle driver seemed distracted and was talking allot on his cell phone.
Location: The arundal Mills mall is walking distance (trafic not withstanding) and a free shuttle will take you there. The hotel is closest to Dave and Busters.
Great room, clean, new furnature (Ikea-ish but nice). The staff was kind and helpful. Nice HD TV, moderate sized. Breakfast had no eggs but we found plenty to eat including the waffles that you make yourself. the breakfast room had limited space but was ok. Near to the Movie theatre as well as Dave and Busters.
for Everyoneby Bill from Fredericksburg, VA
Great hotel Near Maryland Live CasinoPosted Dec 10, 2013
Great Marriott Hotel, no issues, very dependable.
for Couplesby A verified traveler
Posted Dec 6, 2013 on Hotels.com
Recommendedby Dan from High Point NC
Poker runPosted Dec 5, 2013 on Hotels.com
Stayed here on a weekend poker trip. Great location from casino. Room I had was nice with a full kitchen . Will stay here again on my next visit.
for Everyoneby Turtle Lover
Nice Hotel close to shoppingPosted Dec 4, 2013
Pros: The location is easy to reach from the highway and located within a few minutes of great shopping opportunities and dining. Perfect getaway!
Cons: I was pleased with everything
Location: Shopping, Casino, Dining and within a short drive of Washington, DC and Baltimore.
I recently stayed in this hotel and had a wonderful time. We had to check in really late actually in the early morning hours, but, that was no problem to the front desk staff. They were friendly and helpful even at that *YAWN* early hour. Shopping was an easy walk away and the room was a warm and comfortable even on a cold night. I will be staying with you again!