Ratings based on 289 Verified Reviews
They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Rita from Oakland, MD
Nice Room.
Posted Jan 16, 2013
Pros: Nice size room and comfortable.
Cons: Better television channels.
Location: Convenient to downtown Baltimore (about 20 minutes away) and very close to BWI Airport.
Nice Room. Comfortable. Friendly staff. Conveniently located and reasonable rate.
4 out of 5
Recommended
for Everyone
by A verified traveler
Very Clean Hotel and excellent value
Posted Jan 16, 2013
Very comfortable, clean and quiet with a really good breakfast buffet. Would stay at this hotel again.
2 out of 5
Not Recommended
for Everyone
by A verified traveler
Disappointed
Posted Jan 15, 2013
Cons: service- etiquette-manners
Blocked bathtub- could'nt take a shower would overfill and gunk would start floating out! Staff would not help with moving luggage. I was disappointed. The checkout was at 12 and I misread the check in for check out instead;for 3pm- They charged me for half a day. Fair enough but could have at told me or notified me when I checked in. Again when i checked out no help with moving luggage despite me asking twice. Also- had no menu pamphlets for delivery for food. Untrained amateur staff at the front. Not staying here again.
4 out of 5
Recommended
for Everyone
by VJ
Nice place to stay when you have to catch a flight
Posted Jan 11, 2013
Pros: Airport Shuttle
Cons: The location of the elevators where disorienting for my elderly parents
Location: OK
This hotel was a nice stay while waiting to catch a flight the next day.
5 out of 5
Recommended
for Everyone
by A verified traveler
Bilaal
Posted Jan 5, 2013
Front desk staff was superb in making me feel more at home
5 out of 5
Recommended
for Everyone
by Raul
Hotel close to the airport.
Posted Jan 24, 2013
Pros: It was clean and close to the airport.
Staff at the front desk were very helpful and professional. The hotel was very clean, the breakfast was healthy and hot. The room rate and proximity to the airport was important to me. The shuttle drivers was very friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler
Nice hotel close to the airport
Posted Jan 1, 2013
Overall we were happy with our experience. My only complaints were that both of the phones in the room did not work when trying to call the front desk. Also there was an issue with the deadbolt. We asked for it to be fixed but when we came back to our room it was still not working properly. Thankfully the doors lock automatically from the outside. It's just nice having that extra measure of security.
5 out of 5
Recommended
for Everyone
by christine from Los Angeles Calf.
A great stay
Posted Jan 23, 2013
We stayed for 5 nights, close to airport, shuttle was great would take you anywhere within 3 miles. Baltimore city center only a few miles away . Breakfast was good, hot and cold items, 24 hr coffee. Hotel staff were wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler
Excellent Place to stay
Posted Jan 17, 2013
Excellent place to stay - bright, cheery, clean, very pleasant. Continental breakfast was excellent - very fresh, clean, supplies refilled constantly. The only complaint (small) was the pillows. They were square and bulky - very uncomfortable - really unusable. Overall, excellent!
3 out of 5
Recommended
for BusinessTravelers
by A verified traveler
Posted Jan 15, 2013 on Hotels.com
Evening staff not very nice. When we arrived the desk clerk was screaming at the top of her lungs at the van driver on the phone. Would not help me with my rewards number because she was "too busy". Room was OK, not the cleanest and the housekeeping staff knocked on my door at 7:45 AM on checkout day looking to clean the room. I will probably pass on this hotel in the future.