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Bandar Penawar Resorts & Spas

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Pulai Desaru Beach Resort & Spa - Bandar Penawar Hotels
Rating: 4.0 Stars
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Pulai Desaru Beach Resort & Spa

P.O. Box 29, Bandar Penawar, Bandar Penawar 81930 - Map
 
 
"Quite and nice beach"
Average food, room condition need improvement and beach nice and quite. Overall condition of stay was good.
A Traveller
This Bandar Penawar hotel is on the beach, 0 mi (0 km) from Desaru Beach, and within 6 mi (10 km) of Tanjung Balau Beach and …More
Lotus Desaru Beach Resort - Bandar Penawar Hotels
Rating: 3.5 Stars
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Lotus Desaru Beach Resort

Lot 1854, Jalan Desaru, Bandar Penawar 81930 - Map
 
 
"Family of five including an elderly on wheelchair"
Hi , we stayed at blk L level 4 rm no 402 which is a 3-bedder with 1 attached bath and 1 common bath, spacious bedrms, living/dining with dry kitchen and 3 balconies from 22/6 to 24/6. Early check-in and late check-out granted as per email request. Lift lobby 10 or 9 is quite far from L402 and inconvenient for wheelchair guest. Apt was very clean upon check-in. 2 units aircon were not working and technicians responded within 30 minutes; probably weekday received better service due to lesser rooms occupied. Room service for housekeeping took more than an hour to respond on 25/6 late morning; probably wrong timing as 10am is the check out time at the resort. Food option is poor. Lack of chinese food. Breakfast menu is below standard for RM1200 for 2 nights stay. Dinner buffet @ RM45/pax is very expensive for 5 adult guests. 6 water park passes plus 6 towel passes was a waste as water park and swimming pools were not exciting; much below standard of Spore public pools. No effort by hotel to engage guests at the beach and sea sports were "shut down"; no sight of any guests taking any sports activities at all. Tried the traditional body massage at RM165/60min/pax for 2 adults; one was done too intensively with half body completed while another completed full body with "light touches and pressing"; and yet lots of talking after service to justify the poor service. Hotel should monitor beach and massage services to provide pleasant experience to hotel guests.
Traveller from Singapore
This Bandar Penawar resort is on the beach, 0.3 mi (0.5 km) from Desaru Beach, and within 6 mi (10 km) of Tanjung Balau Beach …More

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