Ratings based on 84 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Kajang, Malaysia

Good hotel for Trans Studio Theme Park visit

Posted May 8, 2015
Pros: Fast service. The 15 minutes service tagline is true to its word. I dialed housekeeping for fresh towels and in 5 minutes someone was at the door.
Cons: The bed sheets and pillow case was not change daily during housekeeping like other hotels. Maybe this is normal for Ibis.
Location: It is next to Trans Mall and Trans Studio Bandung. Walking distance within 5 minutes.
I am sure there are a lot more nicer hotels in Bandung with a 3 star rating, but this hotel is the best pick if you are planning to have a blast at Trans Studio Bandung. There is a shortcut walkway through the hotel dinning hall to access the Trans Mall via Starbucks. From the mall, you have the option to access Trans Studio Bandung from the ground or top floor entrance. Breakfast is simple and the menu is almost the same everyday. The chef should try to add more varieties and a sample of local dishes. Breakfast is from 6am to 10am. If you are late, there is still a selection of coffee and tea with pastries. There is a buffet dinner during weekends. If you wanna try the local food, lunch and dinner is also easily available from the next door mall food court. There is no complimentary newspapers in the morning. The lobby area needs more seats since guest will be waiting for check-ins during busy hours. Check-outs is not a problem since there is the option for express checkout for prepaid stay, which is a plus.
Comment from Hotel Management
May 11, 2015 by Patrick, Hotel Management
Dear Mr/Ms. Kajang, Thank you for sharing your experience following your stay at ibis Bandung Trans Studio. We truly appreciate our valued guests like you and therefore we are constantly striving to improve our services and to come up with new facilities to enhance guest experience. Once again, thank you for your detailed review and please do not hesitate to contact us if you require any assistance in planning your next trip. Kind Regards, Patrick Sibourg / GM
5 out of 5
Recommended
for Couples
by Anne from Singapore

Our stay at Ibis trans studio

Posted Apr 13, 2015 on Hotels
we were pleasantly surprised with the awesome hotel and beautiful environment. We had a memorable stay. Thank you.
Comment from Hotel Management
Jun 20, 2015 by Patrick Sibourg, Hotel Management
Dear Ms. Anne, We are pleased to read that you had an enjoyable stay at ibis Bandung Trans Studio. Thank you for your positive review and recommendation. We look forward to your return. With my best regards, Patrick Sibourg / GM
4 out of 5
Recommended
for Couples
by Handy from Jakarta

Nice Hotel in south of Bandung

Posted Mar 25, 2015 on Hotels
Ibis Trans Studio Bandung is the one of the best reasonable hotel for take a rest and refreshing with competitive price.
Comment from Hotel Management
May 30, 2015 by Patrick Sibourg, Hotel Management
Dear Mr. Handy, Thank you so much for the interest in the ibis Bandung trans studio and for writing such a positive review following your stay. We look forward to welcoming you again for another stay. It will be our pleasure to have another opportunity to show you the ibis hospitality and good service for which we are known throughout the world. Kind Regards, Patrick / GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Johor Bahru

Reasonable Place to Stay

Posted Mar 22, 2015
The hotel located next to trans studio mall n its very near to the theme park. The breakfast was ok. No swimming pool. Need to deposit IDR50k for a 3pin socket since im from commenwealth country. There are 4 elevators, every 2 going to different floors...1 lift on repair during my stay n left us quite long waiting time since there were many people. The fried rice ordered in the hotel room worth IDR100k
Comment from Hotel Management
Mar 25, 2015 by Patrick, Hotel Management
Dear Mr. Hafiz, Thank you for sharing your experience following your stay at the hotel and for providing us with a very positive rating.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you back to be able to demonstrate our best usual service at ibis. Regards, Patrick Sibourg / GM
4 out of 5
Recommended
for Business Travelers
by afriany from Jakarta, Indonesia

Great

Posted Mar 18, 2015 on Hotels
Good hotel and good location.
Comment from Hotel Management
May 23, 2015 by Patrick Sibourg, Hotel Management
Dear Ms. Afriany, We are pleased to read that you had an enjoyable stay with us. Thank you for your positive review and we look forward to welcoming back at ibis Bandung Trans Studio on your next trip to Bandung. Kind Regards, Patrick / GM
4 out of 5
Recommended
for Families
by Nur Ashiqin from Singapore

Our stay in Ibis Trans, BDO.

Posted Mar 7, 2015 on Hotels
We chose this hotel due to its location, and the fact that it is connected to Trans Mall. We definitely did not regret this. We went through the hotel's restaurant to the entrance of Trans Mall, where the theme park is also located. The mall has good shops and many cafes and restaurants,which are Halal as well. It is definitely convenient for us as we had spent time in another resort which was located around Tangkuban Perahu and with no shops around. Although Ibis room was of a smaller size compared to other hotel rooms, the room was cosy, comfortable and clean. Staff were also polite, and they attended to our requests within a short period of time. Although of course we need to drive to other places of interest due to the locations and 'bad jam' in Bandung. For the price of the room, it is definitely worth the price we paid for. :)
Comment from Hotel Management
May 16, 2015 by Patrick Sibourg, Hotel Management
Dear Ms. Nur Ashiqin, Thank you very much for taking the time to share your comments concerning your holiday in Bandung especially your stay at ibis Bandung Trans Studio. We are working very hard to ensure that our guests are completely satisfied. I am delighted to know that you left our hotel with great memories. Our entire team is looking forward to the pleasure of welcoming you back in the near future. Best Regards, Patrick / GM
4 out of 5
Recommended
for Couples
by A verified traveler

hotel bagus

Posted Feb 10, 2015 on Hotels
Hotel yang nyaman, strategis. Bersih, saya reservasi seperti yang saya inginkan di lantai atas dengan view kota Bandung. Menu breakfast menarik.
Comment from Hotel Management
Apr 18, 2015 by Patrick Sibourg, Hotel Management
Kepada Bapak/Ibu yang terhormat, Terima kasih banyak atas komentar / tanggapan positif Anda setelah kunjungan terakhir Anda di ibis Bandung Trans Studio. Tidak ada yang lebih baik daripada mendengarkan komentar / tanggapan positif dari Anda untuk tim Kami. Kami sangat senang mendengar Anda memiliki waktu yang mengesankan dengan Kami. Kami berharap dapat membantu dan melayani Anda kembali dalam waktu dekat di ibis Bandung Trans Studio. Salam Hangat, Patrick H. Sibourg General Manager ibis Bandung Trans Studio
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur, Malaysia

Perfect budget hotel next to Trans Studio Bandung

Posted Feb 8, 2015
Pros: A few steps to Trans Studio Bandung & Trans Super Mall
Cons: I like the simple decoration and yet stylish
Location: A few steps to Trans Studio Bandung & Trans Super Mall. There are few local street food if you would like to try.
Hotel is so closed to Trans Studio Bandung & Trans Super Mall. Our room is located at 18th floor. Room is clean but a bit small for 4 of us (2 adults & 2 children). But it doesn't matter for budget traveler like us. We will definitely come back again!
Comment from Hotel Management
Mar 19, 2015 by Patrick, Hotel Management
Dear Ms. Noor Zaihan, Thank you for sharing your experience following your stay with us. I do hope that you will have the opportunity to return to ibis Bandung Trans Studio very soon. Warm Regards, Patrick/GM
3 out of 5
Recommended
for Getaway With Friends
by HEE CHAI

Posted Jan 12, 2015 on Hotels
Comment from Hotel Management
Mar 21, 2015 by Patrick Sibourg, Hotel Management
Dear Hee Chai Thank you for taking the time to post a review following your recent stay with us. I do hope that you will have the opportunity to return to Ibis Bandung Trans Studio very soon. Patrick / GM
4 out of 5
Recommended
for Families
by Rika B Dewi from Singapore

Comfortable.

Posted Jan 11, 2015 on Hotels
Good, comfortable. Attached to a nice mall, cinema, and Trans Studio--fun for family outing :)
Comment from Hotel Management
Mar 21, 2015 by Patrick Sibourg, Hotel Management
Dear Ms. Rika B. Dewi, We are pleased to read that you had an enjoyable stay in ibis Bandung Trans Studio. Thank you for your positive review and recommendation. We look forward to your return. With my best regards, Patrick/ GM