Staff are super friendly and professional. There were three of us staying in the room and it was only set up for two (two robes, two sets of towels etc.) but as soon as we called housekeeping we had everything we needed. Pool, sauna and hot tub were very clean and not over chlorinated like some hotels.
This warmly inviting lodge-style hotel is just a five-minute walk from downtown Banff's shops and restaurants and 3 km from …More
The room is great. Its location is a walking distance to downtown. Housekeeping is doing their best and I am very impressed. Most of the staff are friendly and ready to assist you except the bearded short guy who was assigned in Gold Lounge Reception last 21 May that delayed my luggage at around 7:25am. He has no sense of urgency and made us followed it up twice. Our pick-up driver waited so much for our luggage.
This opulent 1888 Scottish baronial-style resort towers over 2 scenic river valleys, 0.5 km (0.25 mi) from downtown Banff and …More
Banff is a town within Banff National Park in the Canadian Rocky Mountains. Ski buffs can hit the slopes at Sunshine Village and Ski Norquay. The Banff Gondola whisks visitors to the top of Sulphur Mountain. The Upper Hot Springs, at the base of Sulphur Mountain, is a popular spot to relax sore muscles. Quaint Banff Avenue is lined with shops and restaurants.