Ratings based on 1,361 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Nice hotel.

Posted Mar 26, 2015
We had a great stay. Nice and relaxing after a great day skiing. Had a great meal at the Keg as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Nice (Keg) restaurant in hotel. Friendly staff. Underground heated garage.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel with easy access to the ski resorts

Posted Mar 25, 2015
My 6th visit to Banff. Great hotel with friendly staff. The ski shuttle stops just outside the hotel. It is within walking distance of the downtown area and tends to be quieter than some of the downtown hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but needs some upgrades

Posted Mar 23, 2015
Pros: Location, free parking, nice big hot tub and comfortable room.
Cons: 1. Internet is VERY SLOW 2. Pillows were old - the hotel attempted to provide a selection but these were lumpy and old. No feather pillow offered
Location: Easy walk to downtown core (5 - 10 min). Keg is attached. Lots of great resaturants in Banff - favorites: The Bison, The Block, Coyote Grill.
The Banff Caribou Lodge is a very nice and well appointed hotel. Easy walk to downtown Banff and clean and well appointed rooms. Staff was helpful and having the Keg on site was convenient. Good breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, AB

Nice hotel, clean and well kept rooms.

Posted Mar 20, 2015
This is a nice hotel with great rooms. It is close enough to downtown to take a nice long walk if you would like, however far enough away you don't hear the late night noise. Friendly staff, very accommodating. Underground parking you don't have to pay for with huge lockers for skis, etc. Thank you for a lovely stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sherwood Park, AB

Nice hotel and affordable

Posted Mar 16, 2015
Pros: Very friendly staff, clean and comfortable. They are very accommodating (even in the restaurant for special diets), and always ready to help out.
Cons: The television was hard to use. There was no guide to view, which made it impossible to know what you could watch without going through ever channel.
Location: The location is beautiful and close to many things. It has access to other restaurants in other hotels if preferred. It is close to downtown to shop.
We had a very enjoyable experience at the Caribou lodge and spa. Our room was a little smaller than we expected, but it was still more than big enough to move around in. We were on the top floor and therefore had the ceiling inset into our room from the outside lodge design. There is no pool, but they have a beautiful and large HOT POOL (large hot tub) that was perfect for relaxing in at any time of the day. The showers were nice and hot and the beds comfortable. For convince, The KEG restaurant is right inside the hotel and makes great food. We would go back to this establishment and recommend it to friends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom yyc

Nice hotel

Posted Mar 9, 2015
Great room and the bathroom was awesome. Hotel staff was very friendly!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, AB

lovely hotel

Posted Mar 9, 2015
Pros: spa on site, hot pools, very clean and well maintained, comfortable bed and rooms, loved the in room amenities (tea, coffee, mini fridge)
Cons: the bathroom sink was slow draining, but it was such a minor problem we didn't even worry about reporting it.
Location: fantastic spa! also only about 15 minute walk to downtown shopping and restaurants
clean rooms, helpful and pleasant staff, good location, It was my second stay there and it was a great of an experience as the first time. Definitely recommend this hotel to anyone looking for a nice place to stay at a competitive rate.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, AB

Decent hotel

Posted Mar 2, 2015
I was originally given a 2 double bed room but I was upgraded to a single king suite. It was unexpected and appreciated. Enjoy!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best value for the price

Posted Feb 26, 2015
One of the best hotels with good room facilities. And abundant parking space available all the time.