GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Standard 2 Queens
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Superior 2 Queens - Mtn Luxury Bed
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Corner Loft Jacuzzi Suites
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
The Red Earth Spa offers head-to-toe treatments, regenerating baths, and the hotel's exclusive European line of Phytomer spa products. Treatments include couples, Swedish, Shiatsu, therapeutic, and sports massages; Vichy treatments; and manicures, pedicures, waxing, and facial treatments. A large spa tub, sauna, and separate workout room are also available. Yoga classes are offered twice weekly at the spa (mats are provided); class schedules are available for guests at check-in.
An on-site restaurant provides three meals daily as well as late-night snacks and drinks. Complimentary underground parking is available.
Concierge services and business services include faxing, copying, and printing. An Internet kiosk (surcharge) is located in the lobby. Guests can enjoy complimentary morning coffee in the lobby and receive discounts at area shops and restaurants.
Courtesy of the hotel, guests have complimentary access to the Banff Transit bus, which runs every 30 minutes from 7 AM to 10:30 PM daily (subject to change). The bus stops near downtown shops and restaurants, the Sulphur Mountain gondola, Upper Hot Springs, and the Banff Springs hotel.
Rooms
The 4-story Banff Caribou Lodge and Spa offers 190 guestrooms accessed via elevators. Beds include feather-top mattress covers, down duvets, and 4 synthetic-down pillows. Decor includes landscape art, crown moldings, and contemporary wood furnishings. Complimentary wireless Internet access and local calls are available. Rooms include refrigerators and safes.
Room Amenities
Dining
The Keg Steakhouse and Bar - This casual, lobby-level restaurant offers breakfast, lunch, and dinner daily, as well as late-night meals and drinks. A well-known chain restaurant in Canada, the Keg specializes in steak and seafood but also offers vegetarian dishes. Diners can choose open seating or booths in rooms featuring mountain-inspired art, rock embellishments, and stained glass.
Recreation
This hotel has a full-service spa with six treatment rooms. Recreational amenities also include a large spa tub, sauna, and a fitness room with stationary bicycle, elliptical trainer, treadmill, free weights, and strength-training equipment. A yoga room offers classes twice weekly.
The hotel is across the street from a public park with a children's playground and picnic tables. The surrounding neighborhood features walking trails appropriate for running.
The recreational activities listed below are available either on site or in Banff near the hotel; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Banff Caribou Lodge and Spa
of guests recommend
out of 19 reviews
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Showing 1 - 10 results (of 19) · See more Banff Caribou Lodge and Spa reviews
“nice”
nice but not fantastic
“rustic banff lodge”
NIce lobby and room. convenient restaurant off lobby, but somewhat expensive.
“A nice stay”
nice hotel NO AC just like most of other hotels in Banff comfortable bed, clean bath room quite room and had good sleep
“Jodie”
Great Hotel. Very clean, staff was helpful, and the rooms were comfortable. About a 15 minute walk into town.
“Would stay again”
The hotel is a comfortable hotel. Lived in and old, but charming. Didn't much care for the mattresses, they were really uncomfortable. But the room was quite warm (being Feb. this was good!). We had fabulous service at the Keg and a good meal. The spa was very relaxing. It is a little far from the main strip in winter, summer would be a good walking distance. The parking garage is EXTREMELY cramped! But we enjoyed our stay and we would definitely book again!
“A nice hotel”
The experience of staying at Banff Caribou Lodge is a pleasant one. The location is good, not too far from downtown to walk there, not too close to downtown to be crowded. The bed is very comfortable. The staffs are friendly and helpful.
“Good hotel in Banff”
Our stay at the Banff Caribou was a pleasant travel experience. The staff is friendly and helpful. Rooms are comfortable and clean. Having a restaurant in the hotel is a plus. We had one dinner and breakfast every morning. Each meal was prepared and presented well. We enjoyed our time in Banff and the Caribou helped make it a destination we will consider in future travel plans.
“Great sleeping in Banff”
Excellent hotel, nice rooms, great service and wonderful restaurant on the premises. About a 15 minute walk to center of town.
“Would go back in a heartbeat. Would have stayed a third night but no room.”
The hotel was convenient and staff was friendly and courteous.
“One of my favorites in Banff and I have stayed at alot of Hotel in Banff”
This hotel was wonderful clean , friendly helpful staff. Restraunt has great food. The overall feel of the hotel is just perfect Mountain Lodge. Even the underground parking is super clean. A nice walk to downtown Banff
Showing 1 - 10 results (of 19) · See more Banff Caribou Lodge and Spa reviews
521 Banff Ave Box 1070 Banff, T1L 1H8 Canada
Nearby Points of Interest
Location Highlights
The preferred airport for Banff Caribou Lodge and Spa is Calgary, AB (YYC-Calgary Intl.) - 108.4 km / 67.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Banff, Alberta, Canada: Banff is a town within Banff National Park in the Canadian Rocky Mountains. Ski buffs can hit the slopes at Sunshine Village and Ski Norquay. The Banff Gondola whisks visitors to the top of Sulphur Mountain. The Upper Hot Springs, at the base of Sulphur Mountain, is a popular spot to relax sore muscles. Quaint Banff Avenue is lined with shops and restaurants.
521 Banff Ave Box 1070 Banff, T1L 1H8 Canada
