Ratings based on 1,160 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Calgary, AB

Great hotel for a reasonable price!

Posted Nov 19, 2014
Pros: The hot pool was huge, and being next to the Keg was nice.
Cons: The parking wasn't great... it has underground parking, but our vehicle was too tall, so we had to just find a spot on the street.
Location: Fairly close to downtown Banff.
Hotel staff were great and friendly, they let us have a later checkout to help us out. Great location attached to the Keg. Hot pool and steam room were great, and we had them all to ourselves! The rooms weren't anything amazing, but they were fine, and the bed was comfortable and clean. Hotel was great and very reasonably priced.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location in Banff

Posted Nov 18, 2014
Pros: Location, location, location
Cons: The bathroom was showing a little bit of wear around fixtures and wallpaper. Parking lot is very tight.
Location: Shopping, dining, and entertainment all close at hand.
The Banff Caribou Lodge is perfectly situated for those who love to walk. We did not need to hire a cab to places, we were able to walk all over the main drag and shop to our hearts content. Available dining choices were wonderful and other establishments were close by. A wonderful experience!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Great Hotel, Fantastic Service, Reasonable Price

Posted Nov 16, 2014
Pros: Cleanliness, Great staff and reasonable price.
While not the fanciest hotel in Banff, the Caribou Lodge is a great place for the budget traveller. The price is very reasonable and staff are great. Given that you're probably only using the room to shower and sleep, the small size of the room is negligible. The staff were great and provided me with all the information I need to make my staff for a conference perfect. I also love that they are tied to other restaurants on the strip, so everything can billed directly to the room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Nice hotel. Could be closer to town.

Posted Nov 16, 2014
The Keg restaurant is located in house and is busy and popular. 'Pool' is a large hot tub, not a swimming pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice. Like the pool area.

Posted Nov 15, 2014
Parking is difficult. Super stay! Love the keg! Proximity to other good restaurants is awesome! Clean rooms and friendly staff!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice weekend in Banff.

Posted Nov 13, 2014
Wonderful Concierge guy at the front for check in who recommended events very suitable for our family. We didn't think our van would fit in underground parking. This was a too bad but were able to park it outside the hotel. Loved the fireplace and cozy fire crackling away nightly. All in all wonderful hospitality and a great weekend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Spokane, WA

Nice Hotel

Posted Nov 12, 2014
Pros: Comfortable rooms. Good wifi.
Cons: Exercise equipment needs updating. Exercise bike computer was broken.
Location: Banff Mountain Festival is usually the first part of November.
The hotel was clean and comfortable. The Keg is also located in the building, which was very convenient for dinner. The hotel staff was very informative and helpful. Parking in the garage under the building was available.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Warm Greeting

Posted Nov 9, 2014
We were warmly greeted by the gentleman at the desk, as well as a wonderful aroma from the fire place. The room was very clean and we enjoyed French Onion soup in our room from The Keg!!! The young lady at the desk as we were leaving was very personable. We would definitely stay here again and hopefully longer the next visit!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon

Nice hotel

Posted Nov 7, 2014
Stayed just 1 night and everything was fine. the pool and sauna looked very well kept. the convenience of the Keg Restaurant is definitely a plus.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not bad

Posted Oct 29, 2014
Bit expensive, location is ok, overall it's not bad.