Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne Australia

Banff International Hotel

Posted Jul 23, 2014
Pros: Location, nice room and friendly staff
Cons: Lighting in Loft, as the lamps around the sleeping areas are very dim
Location: Middle of Banff with shops and restaurants nearby and 10 minute drive to Gondola ride and other attractions
Found Banff International quite comfortable, 2 couples stayed in the Loft with beds upstairs and downstairs very comfortable, only 1 bathroom and a ceiling fan for air conditioning but we managed ok. Staff at front counter very helpful and restaurant staff just as good
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

No air conditioning

Posted Jul 21, 2014
Hotel was in a good location well within walking distance to shops. The room however was dated and there was no A/C in the rooms.
1 out of 5
by A verified traveler from Denver, Co

No air conditioning!!

Posted Jul 19, 2014
Pros: The staff was very accommodating.
Cons: Install air conditioning and provide better internet service.
Location: Hotel was in downtown Banff which was good for shopping.
Very disappointed for the money spent. The room was very small and the carpet was very dirty. The room did not have air conditioning which made the stay very unbearable. Most of the time we had to keep our door opened in order to get some cooler air. Could not get internet service in the room and had to go to the lobby to get service. The staff was very friendly.
3 out of 5
by A verified traveler

Good location

Posted Jul 17, 2014
Even though the hotel was in a good location and stuff were very nice, the room was small and stuffy(no a/c) and bathroom had a mildew smell.
3 out of 5
by A verified traveler from Halifax,NS

No Air Conditioning

Posted Jul 16, 2014
Nice location no air conditioning in 30 degree . Rooms do need updating fresh paint etc
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jul 13, 2014
Very good location but could use some updating. Hotel entrance is very nice. We stayed in a loft which had plenty of room but is outdated.
2 out of 5
by A verified traveler from alberta

No air

Posted Jul 10, 2014
On a 30 degree day, arriving to a room with no air conditioning is an unpleasant surprise! This needs to be noted on the website and advertising!! Needs an update to rooms! Ricky's meal was bad and took far too long !!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location!

Posted Jul 8, 2014
An excellent location in Banff. The shops, restaurants, and bars start right beside the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice location with parking facility

Posted Jul 6, 2014
Cons: No one to do room service from the restaurant in a busy time of long weekend of Canada day. The food from the restaurant was disappointing.
Nice option to have underground parking facility. Room service from restaurant could have been better.
3 out of 5
Recommended
for Families
by A verified traveler

Close to shops and restaurants.

Posted Jul 4, 2014
Pros: Close to shopa
Good check in, lots of parking. I wouldn't eat at the Rikkis restaurant again. Slow poor quality food and service.