Ratings based on 885 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great location

Posted Jul 9, 2014
Located 2 blocks from main street. We stayed 4 of us in one room. Price is reasonable for July. Would stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Favorite pool and steam room in banff

Posted Jul 5, 2014
We love Banff Park Lodge! Great location, really nice lobby and fantastic pool and steam room. This is our 4th stay - staff very helpful, professional and pleasant. River walkway very close - Whyte Museum across street and canoe rental close by. Two short blocks off main street so quiet - can walk everywhere.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2014
Wonderful stay int eh centre of Banff, very convienient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jul 3, 2014
Everything is wonderful, but they do not have free wifi.
2 out of 5
by A verified traveler from Los Angeles

Clean but......

Posted Jul 2, 2014
Pros: Cleanness
Cons: Customer service mind
Room was OK. But, other conditions (parking options - secured paid parking or remote unsecured parking, paid wi-fi, etc...) were not satisfactory at all. Not recommendable to others.
4 out of 5
Recommended
for Everyone
by Denise from Caligornia

Very nice !

Posted Jul 2, 2014
We changed rooms right away and that waS good. No view but we could see our vehicle which we liked. Close to downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler from from Alaska

Excellent location

Posted Jun 30, 2014
Very nice hotel. Underground parking was very convenient and felt very safe. Free carwash in the parking area. Room was well appointed, fridge, etc. Enjoyed our stay.
4 out of 5
Recommended
for Everyone
by Rach from Calgary, AB

Good hotel, good value

Posted Jun 30, 2014
Pros: The hotel is in wonderful location, looks good on exterior and has gym and indoor pool
Cons: Breakfast and FREE WiFi....
Location: Walking distance to anything you desire in Banff
We had a bit of confusion regarding the room - we had booked King through Expedia but were given 2 queens... and had to be move. We had comfortable bed, Great shower! Parking is very far and elevators are confusing. The rooms were clean, the staff, when we could find them, seemed fairly knowledgeable and one concierge in particular was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Room condition is nice. But there is addtional fee

Posted Jun 27, 2014
Room condition is nice. But there is addtional fee which is internet & parking.
4 out of 5
Recommended
for Everyone
by sonja from calgary

Nice hotel close to downtown

Posted Jun 23, 2014
Disappointing in this day an age that one would have to pay for wifi-when it's so readily available elsewhere. Had to pay for parking as well; one price if you do yourself, more for valet parking.