Ratings based on 677 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Western NY

Good hotel, close to Banff.

Posted Sep 17, 2014
Hotel was not new, but was in good condition. Price was reasonable considering the area and time of year. It was located just outside of Banff, but was only 5 minutes from the downtown area. This made parking very easy on the grounds and there was no noise at night or early morning. The staff did a good job of keeping things clean and organized.
5 out of 5
Recommended
for Families
by A verified traveler from Ontario

Very nice room with full kitchen

Posted Sep 14, 2014
Pros: Full kitchen and outdoor BBQ's avail. Pool & outdoor hot tub.
Cons: Air conditioning. More comfortable pull out. Maintain BBQ's-1 was broken & avail. utinsels were dirty.
Very nice room with full kitchen. A bit warm-no air conditioning-only 1 fan avail. Pull out couch was not comfortable, but the bed was excellent! Loved the outdoor hot tub & avail. of BBQ's for guests to use!
5 out of 5
Recommended
for Everyone
by A verified traveler from MB

Nice spacious and clean suites with views.

Posted Sep 9, 2014
I love the location of the resort, which is at the entrance of banff. I enjoyed walking and running to the centre pf the city. They have a small restorant/bar/store at the hotel. The suite has a full kitchen 2 bathrooms. They have many other services that I haven't ise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Awesome place to stay in Banff!

Posted Sep 9, 2014
The rooms were a bit small, but well designed, very clean and comfy! Great little kitchen with everything you need for a family get away. There was a nice yard in front for the kids to play. Lovely view and the staff were absolutely fantastic! We will be staying here again for sure!
4 out of 5
Recommended
for Everyone
by A verified traveler from BC

Quiet and peaceful

Posted Sep 9, 2014
Pros: Scenery.
Cons: Replace toaster and coffee pot. Fridge was humming all the time.
Location: Handy for anywhere.
Just fine,some noisy people above us late at night.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phonix

Nice hotel close to town but out of the rat race.

Posted Sep 8, 2014
Pros: Location. Fireplace. Comfy bed. Very nice bath and kitchen. Lovely pool and two hot tubs, one outdoor. Excellent cafe. We were amazed at the quality.
Cons: The furniture is getting a bit tired. But everything was attractive and clean.
Location: At the foot of Tunnel Mtn. Rd, scenic drives, close to Banff centre and not far to the hotsprings, castle hotel, cave and basin.
We really liked it. It was a tiny suite, complete with fireplace and excellent value compared to other resorts in Banff. Well stocked kitchen meant we could prepare breakfast and lunch if we wanted to. It was very quiet yet a 5 minute drive to town to take in all the action.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia

Quit, relaxing comfortable

Posted Sep 8, 2014
Pros: The shuttle service to and from town was prompt and convenient. The two bedroom suite well maintained, clean and comfortable.
Cons: The only problem we had was ordering room service. The food was not good and cold when it arrived. We would like to see improvement in that area.
Location: Location was removed from downtown, a bonus! Shopping is unique, dining and entertainment superb. Day trips take your pick.
Grounds are well kept loved the outdoor fire pit. Staff respond to your needs promptly. The private balcony faced into the woods making our evenings with family very enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, need to drive to get into town tho

Posted Sep 8, 2014
it was five of us, and we had a nice stay there. it is not walking distance to the down, however, by driving you can get to the down in 5 mins, so that's not bad either.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent place outside of town

Posted Sep 7, 2014
Friendly staff fairly clean but needs some repairs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great weekend getaway!

Posted Sep 2, 2014
We enjoyed our stay with Banff Rock Mountain Resort. Upon arrival we were upgraded to a newly renovated suite. It was perfect and homey! Hotel staff were great. It is a little ways away from the banff core, but they provide a shuttle into town, or we used some of the free parking areas. I'd stay here again!