Ratings based on 428 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
73% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good room for the price

Posted Aug 31, 2014
Good room for the price considering the price of other rooms in Banff.
1 out of 5
by A verified traveler

Stay Away

Posted Aug 27, 2014
Pros: Nothing!!!!!
Cons: Burn It!!
Very Dirty! Floor was extremely Dirty as if the stains from ....... were never cleaned, Smelled Like old musty dirty old men the moment you entered the lobby until you left the hotel. Hotel did not want to make room up each day, The two towels are so thin you could see through them. Doors slamming all Night. Dirtiest Hotel I have ever stayed in by Far! It seems Expedia customers are given the worst rooms as I asked for a better room but was told that this room was pre-designated when I Booked it.
1 out of 5
by A verified traveler

... it is very bad hotel in every aspect

Posted Aug 17, 2014
Pros: nothing
Cons: i doubt
Location: decent location
very bad experience.... rooms dirty, no room service no microwaves, no fridges, no garbage baskets, bad restaurant ......
2 out of 5
by A verified traveler

Avoid

Posted Aug 10, 2014
Not worth the price. Room was small. No AC. Public areas not appealing.
2 out of 5
by A verified traveler from Edmonton AB

Ok

Posted Aug 7, 2014
Room has no AC. There was not enough parking. We had to park on the street.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Aug 5, 2014
Its a nice town, the hotel is a little to old, it was clean however, its a little to pricey versus the hotel facilities...
3 out of 5
by A verified traveler from saskatoon sk

Far from down town

Posted Aug 4, 2014
No air condition no fridge . Will not come there again
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Very good location; right on the main street.

Posted Aug 4, 2014
Pros: Location
Cons: It was very hot in the room. At least a fan in the room will be appreciated.
Location: Location is excellent. Almost all the attractions are nearby.
Got what we paid for. Good location and freindly staff.
2 out of 5
by A verified traveler

Skip this hotel

Posted Aug 4, 2014
We wanted a cheap hotel for one night on our travels. This one is too cheap. No AC, rooms and hotel stuck in the late 70s. No elevator. Next time we will look for a little more comfort.
3 out of 5
Recommended
for Everyone
by A verified traveler

You get what you pay...

Posted Aug 2, 2014
Cons: Check-in procedure The hotel disclaimed responsibility for everything - for instance if anything "disappeared" from our room.
The hotel seems a little old and dark Banff is worth a visit