Ratings based on 501 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Nice, new and clean suite.

Posted Aug 20, 2014
Pros: The suite was great for our family stay. Everything was clean and the underground parking was convenient.
Cons: The area seems new and under construction so more amenities within walking distance for little kids would be helpful.
Location: Aside from walking the trails and to the main center of Canmore there really isn't that much to do in the immediate area.
Our suite was well appointed, clean and a great stay. The pool and common areas were also clean and nice. The only real downside was that there is no restaurant on site or room service available.
5 out of 5
Recommended
for Families
by A verified traveler from Regina, Sask., Canada

Very nice place in Canmore.

Posted Aug 18, 2014
Pros: Location, cleanliness, excellent staff.
Cons: Not much.
Location: Walking downtown and gawking at the lther tourists, hiking, dining
This is a hotel, not a resort. You fetch your own food or go downtown. Annoying on the first night of our stay was the night-time noise from the nearby Trans-Canada Highway. By night 2, I'd acclimatized myself to it, so it was no problem. One minor glitch was the failure of our key cards to work properly on Day 2.
Comment from Hotel Management
Aug 20, 2014 by Ashley Magyar, Hotel Management
Stu, thank you for your review. I'm glad you enjoyed your room and we'd love to see you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay in the 2 bedroom suite

Posted Aug 18, 2014
Pros: Front desk staff were great. Meg was polite and took care of all our requests! She even lent me an umbrella! Wireless internet Great beds and pillow
Cons: Towels. We had to request more towels and the ones that we had in the rooms were labelled as "pool"
We stayed in the 2 bedroom suite in August 2014 for a couple nights. Unlike many kitchen suites at other hotels, the room was well stocked with utensils, laundry soap, garbage bags. It was nice to know that the hotel did not skimp on the quality of beds and pillows, as it had been a long travel day for all of us! Our patio was street level and in front of the parkade access. This made it quite noisy; however, we could not hear any of it once the windows/door were closed. Outdoor pool and two hot tubs were nice; however we noticed some guests openly drinking in the hot tub. While this doesn't normally bother us, they ended up breaking glasses around the hot tub and leaving! I would recommend having a "no glass in pool area" rule and enforcing it. I was personally very impressed with the WiFi coverage in the hotel! In the hallway leading to our room I counted 4 ceiling mounted access points and one right in our kitchen! (Most places have terrible coverage and make you pay extra for it.)
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Posted Aug 18, 2014
Pros: Private parking, cleanliness of rooms.
Much more that we expected. We will stay again most definitely!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Aug 14, 2014
Pros: Great location, nice pool and hot tub.
Beautiful hotel. Nice staff and they're accomodating when we request about the next door guest to quiet it down after 1030pm.
Comment from Hotel Management
Aug 20, 2014 by Ashley Magyar, Hotel Management
Rose, I'm glad the noise complaints were taken care of promptly, we'd love to see you back nice and soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Okotoks, AB

Close to town and all amenities.

Posted Aug 11, 2014
Cons: The front desk was quite busy for checkin and checkout - there could have been another person to help for that to accommodate people more quickly.
Location: It's just a 2 minute drive into town so that is perfect, and was close to hiking trails also.
It was a lovely suite with all the comforts we needed and then some. I would definitely come back to the Blackstone Lodge.
Comment from Hotel Management
Aug 20, 2014 by Ashley Magyar, Hotel Management
Donna, we love to see the same smiling faces return to our hotel. So we'd love to see you come back nice and soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, ON

Excellent Property

Posted Aug 11, 2014
Pros: Specious rooms and very clean
Location: Banff, Lake Louis and Sulpher Springs are nearby. Lots to do.
Great property, very friendly and courteous staff. nice facilities.
Comment from Hotel Management
Aug 20, 2014 by Ashley Magyar, Hotel Management
Swetu, I'm so glad you enjoyed your stay and encountered our friendly front desk team. We'd love to see you return in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Prince Albert, Sk.

Home Away From Home

Posted Aug 9, 2014
We have made Canmore and the Blackstone Lodge a yearly holiday for us. It is where we go when we need to totally relax. Blackstone is like our home away from home!
Comment from Hotel Management
Aug 20, 2014 by Ashley Magyar, Hotel Management
Wendy, creating a 'home away from home' is the exact result we are looking to achieve. We'll see you for your next family holiday.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel that has mount views but obstructed.

Posted Aug 8, 2014
Hotel I above average but facilities are lacking and not what I expected. Pleasant time and livable room. Asked for a upper room got a low floor that overlooked rocks and had 15 people from other condo looking down. Spa pool not usable at times due to crowds. They are heated . Ice machines in basement and no food facilities. Underground parking good. Look around at other hotels to compare before booking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Very clean hotel!

Posted Aug 5, 2014
I was pleasantly surprised at how clean this hotel was! I have stayed in that area before and usually find something that has been missed but this hotel seems to have an amazing clean staff. The front desk ladies were also exceptional. We had a great little get away here.
Comment from Hotel Management
Aug 20, 2014 by Ashley Magyar, Hotel Management
Thank you for your kind words, I will pass your note onto the housekeeping team. We'd love to see you again in the near future.