Ratings based on 904 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler from canada

Close to all amenities

Posted Oct 22, 2014
Pros: Rustic appeal
Cons: Refrigerator should be included. Separate thermostats
The stay was fine. It was quiet and clean, but the room was much too warm
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Posted Oct 20, 2014
Pros: The room
Cons: Breakfast is very poor.
Pleasant stay. Room was very comftable, very good location ( the hotel is located near Banff main street).
4 out of 5
Recommended
for Everyone
by A verified traveler from North Vancouver, B.C.

Great downtown location

Posted Oct 15, 2014
Pros: Decor, ambience, and comfort Friendly, helpful staff.
Cons: It's a pity the breakfast room is in the poorly-ventilated basement.
Location: Centrally located downtown, with many restaurants close by.
We were stopping over in Banff on our way to visit friends in Alberta. We arrived late afternoon, so wanted a place where we could just park our car and have easy access to downtown, including restaurants. The Brewster suited our needs in every way. After a great meal at Meliissa's around the corner, we retired to our comfortable room. It overlooked a courtyard rather than the street, so even with the window open we enjoyed a quiet night. The only unpleasant surprise was that we had to pay for parking. The next morning, we went to The Bird's Nest for our "included" breakfast. It was packed with tourists (a busload of Chinese people), so was noisy and smelled of cigarette smoke. Overall, though, we enjoyed our brief stay.
Comment from Hotel Management
Oct 18, 2014 by Lisa, Hotel Management
Thank you for taking the time to send us your feedback. We're happy you found our central location convenient and the room comfortable. Parking can be a challenge to find in Banff, therefore we do charge a small fee of $5/night for our guests to access our secure, heated, underground parking. We hope to see you again soon! Kind Regards, Staff & Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Kamloops, BC

Perfect location in downtown Banff

Posted Oct 14, 2014
Pros: Clean rooms, friendly staff, and location.
Cons: Extra parking spaces.
Location: Loads to do in Banff.
This Hotel is very well run, the rooms are clean, the staff are happy and the breakfast & wifi were included in my rate. Parking at peak times can be an issue so only use your car when you absolutely have to. I would stay there again.
Comment from Hotel Management
Oct 18, 2014 by Lisa, Hotel Management
Thank you for taking the time to send us your feedback. We're so happy you enjoyed your stay with us and look forward to welcoming you back in the near future. Kind Regards, Staff & Management
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Hotel in downtown Banff

Posted Oct 10, 2014
It was really awesome with both hotel staff and the general atmosphere at hotel.
Comment from Hotel Management
Oct 18, 2014 by Lisa, Hotel Management
Thank you for taking the time to send us your feedback. We're so happy you had a great time in Banff and look forward to seeing you again soon! Kind Regards, Staff & Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Oct 1, 2014
Good service-room was over the loading bay and noisy at 6:30 am
Comment from Hotel Management
Oct 4, 2014 by Lisa, Hotel Management
Thank you for taking the time to write a review. Please accept our apologize for any excessive noise you experienced during your stay. We hope the rest of your time at Brewster's Mountain Lodge and Banff was enjoyable. We hope to see you again in the near future! Kind Regards, Staff and Management
4 out of 5
Recommended
for Everyone
by A verified traveler from SK

Great location

Posted Sep 29, 2014
Clean hotel, comfortable beds, nice staff. The price was excellent.
Comment from Hotel Management
Oct 7, 2014 by Lisa, Hotel Management
Thank you for taking the time to send us your feedback. We are so happy you enjoyed your stay with us at Brewster's Mountain Lodge. We hope to see you return in the near future. Kind Regards, Staff and Management
5 out of 5
Recommended
for Everyone
by A verified traveler

nice location

Posted Sep 22, 2014
Cons: parkade wasn't tall enough fr my truck had to park down the road in public parking
short stay but was very nice room would stay again
Comment from Hotel Management
Oct 3, 2014 by Lisa, Hotel Management
Thank you for taking the time to write a review. We are so happy you enjoyed stay here and hope that next time you will be able to spend some more time enjoying Brewster's Mountain Lodge and all that Banff has to offer. We look forward to welcoming you back in the near future. Kind Regards, Staff and Management
3 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Very convenient location in the centre of Banff.

Posted Sep 8, 2014
Pros: The front desk staff were helpful and friendly. We found our rooms - we visited twice - spacious and comfortable.
Cons: Rooms were not soundproofed and noise travelled easily. The breakfast tables had not been wiped and they were sticky. The staff there were surly.
Location: There are many restaurants and shops all within easy access of the hotel
All in all, we enjoyed our stay at Brewster's Mountain Lodge. It was a relaxing escape.
Comment from Hotel Management
Oct 3, 2014 by Lisa, Hotel Management
Thank you for taking the time to write a review. We are so happy that you had a relaxing time here in Banff at Brewster's Mountain Lodge. We look forward to welcoming you back in the near future. Kind Regards, Staff and Management
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location downtown banff

Posted Sep 4, 2014
The greatest thing about this hotel was how amazing the beds were! I have never slept on a better mattress in a hotel of this caliber.
Comment from Hotel Management
Oct 3, 2014 by Lisa, Hotel Management
Thank you for your review. We are happy to hear you enjoyed your stay and the convenient location of the hotel. Our mattresses have all been replaced in the past year and we appreciate your feedback. We hope to welcome you back at Brewster's Mountain Lodge on your next visit to Banff. Kind Regards, Staff and Management