Property grounds

Reviews of Buffalo Mountain Lodge

3.5 out of 5
Buffalo Mountain Lodge
700 Tunnel Mountain Road, Banff, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 690 out of 1111 reviews" "
Rating 8 - Good. 258 out of 1111 reviews" "
Rating 6 - Okay. 91 out of 1111 reviews" "
Rating 4 - Poor. 44 out of 1111 reviews" "
Rating 2 - Terrible. 28 out of 1111 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shannon

Traveled with family
Love the closeness to tunnel mountain hike and the bus stop. Love the amenities like fireplace and jacuzzi. The staff is incredibly friendly and so helpful.
Stayed 7 nights in Mar 2024

10/10 Excellent

Hayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in dozens of places in Banff over the decades and this might be my favourite. Beautiful room and view, easy access, check in and parking and the hot tub was great. Will definitely be coming back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy room: clean, quiet, with modern rustic touches. Easy parking and access to downtown Banff. Would stay again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Edward

Liked: Property conditions & facilities
Disliked: Staff & service
I had a great birthday celebration with my family at Buffalo Mountain Lodge, located in Banff, which I booked through Expedia. Thankfully, I received a $25 credit as a gift from Expedia, and I intended to use it after dining at the restaurant inside the lodge. However, for some reason, it took over 40 minutes to process the payment, causing significant inconvenience. With the hope that the lodge's counter staff or system, which made the received gift feel less valuable, will improve, I am leaving this feedback.

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, very quaint and cozy!
Stayed 3 nights in Mar 2024

10/10 Excellent

Tausha

Liked: Cleanliness, staff & service, amenities
Beautiful property with easy access to town. Staff was friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lucinda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Paul

Great property, Good Value
Stayed 6 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I will be definitely looking forward to coming back <3
Stayed 2 nights in Mar 2024

8/10 Good

gertruida

Traveled with partner
Liked: Amenities
Fireplaces are always lovely
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. Lovely welcome and birthday treats in the room. The hottub and robes are a lovely benefit, and the restaurant on site is a convenient and lovely spot. We chose this location for the VIP benefit and it was honoured.
Stayed 1 night in Mar 2024

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say how quiet the rooms where and how great the staff was. We came during a heavy snow fall and the outside staff was great at removing the snow around our vehicles and sidewalks.
Stayed 1 night in Feb 2024

10/10 Excellent

Lindsey Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff. Very clean room. Parking is a bit tight on weekends due to volume but nothing that was problematic.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Janlyn

Liked: Staff & service
We had a lovely stay.
Stayed 2 nights in Feb 2024

8/10 Good

Ana, Calgary

Stayed 1 night in Mar 2024

10/10 Excellent

Gina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! The room was great and offered lots of space for all of our snow gear. The lobby was cozy and cute. And we were right near the hot tub which was perfect! We’d definitely stay here again!
Stayed 5 nights in Feb 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how friendly all the staff members were. During are stay it snowed a lot and there was lot of staff out making sure the snow was removed from the pathways as well as where we parked.
Stayed 2 nights in Feb 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Will be back!
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location relative to Sunshine and Lake Louise, minutes from Banff center, fantastic service, lodge and restaurant. Rooms and hot tub are okay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Mayra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place. I got experiences like never before. I liked the bathroom it was my favourite part of my room. I used the fireplace every night. I will be back for sure.
Stayed 4 nights in Feb 2024

6/10 Okay

Sandy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Buffalo Mountain Lodge off and on for over twenty years ! We are local Albertans.We love the fireplace with free wood in the room , the unique rooms ,the claw foot tub , housecoats , cozy blankets and general clean cozy cabin ambiance on the property ! Logan at front desk surprised us with a complimentary treat and we love the staff as the are courteous helpful and have a keen attention to detail ! We will be back again and again ! I almost forgot to mention our private deck with Mountain view ! Stay here you won’t be disappointed!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Meredith, babylon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Buffalo Mountain. The grounds were beautiful, the hot tub was perfect, the lobby and dining facility was really nice, we only had breakfast there but it was fantastic. Nice touch of Nespresso machines in rooms. Good location, although not quite walkable to Banff Ave, easy busy stop across the street. Would definitely stay here again.
Stayed 5 nights in Feb 2024

4/10 Poor

Zaher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

John

Stayed 2 nights in Feb 2024

10/10 Excellent

Kyle

Stayed 2 nights in Feb 2024

10/10 Excellent

TC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect getaway and we can’t wait to return.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly suite and truly it is they have a tag to put on your door to indicate your pet is alone so staff know. This is very reassuring. Wood burning fireplace and much wood, comfortable furniture, good selection of dishes, good size fridge. Lots of windows.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dorota

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - nice cabins and great restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Dainne

Liked: Cleanliness, staff & service, property conditions & facilities
Acceded expectations
Stayed 1 night in Feb 2024

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful to visit during the winter. The fireplace was amazing.
Stayed 5 nights in Feb 2024

10/10 Excellent

Leanne, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice weekend getaway - We enjoyed the amenities, particularly the wood-burning fireplace.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly place! Our puppy enjoyed her stay as did we!
Stayed 3 nights in Feb 2024

2/10 Terrible

Joanna

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We were kept up all night as we could hear the people next to us snoring. The walls are paper thin. The staff did nothing about it. We asked for a refund as we did not get any sleep and left early. We were told the manager would call us and they never did. Will never go back.
Stayed 1 night in Jan 2024

10/10 Excellent

Trevor L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

brittany

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing upgrade and room. Beautiful property and very kind and attentive staff! Loved our stay here
Stayed 1 night in Feb 2024

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing property nestled in the trees, cozy rooms with fireplaces
Stayed 1 night in Jan 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a secluded area in Banff with beautiful views. The cabin feel was very nice but it was a tad smoky in our room as the previous people must had a lot of smoke from the fire in the fireplace. Hot tub was a bit of walk Dinner menu was not something that we were interested in so we headed downtown. Breakfast was amazing tho.
Stayed 2 nights in Feb 2024

10/10 Excellent

REBECCA, Carseland

Stayed 1 night in Jan 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay.
Stayed 1 night in Jan 2024