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  • $128
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Douglas Fir Resort and Chalets

525 Tunnel Mountain Road Banff, T1L1B2 Canada

Resort with indoor water park near downtown Banff

Location
Just over 2 km (1.2 mi) from downtown Banff, this family-friendly condo-style resort features unobstructed mountain views and is located in the tranquil forests of Banff National Park. Show more
Property Amenities
Two giant indoor waterslides, outdoor barbecue stations, a video arcade, and a huge indoor kids playzone are all featured at the Douglas Fir Resort and Chalets.
Guestrooms
Douglas Fir Resort and Chalets offers studios, lofts, and one-bedroom condos with kitchens, fireplaces, 42-inch high-definition televisions with cable, and complimentary wireless Internet access. Hide

GUEST REVIEWS

4.3out of 5

Expedia Guest Rating

91%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Rooms:

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Discounts may be offered to children of certain ages.

Room type  
Studio w/ kitchen
1 queen1 sleeper sofaBalcony with view of the mountains. Separate sitting and dining areas. Fireplace. Desk. iPod docking station. 42-inch LCD television with premium cable channels, DVD player, and video-game console. Complimentary wireless Internet access. Free local calls. Laptop-compatible safe and in-room safe. Private kitchen with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Air conditioning. Wheelchair accessible. Non-Smoking.
Loft in Lodge
2 queen1 murphyBalcony with view of the mountains. Separate sitting and dining areas. Fireplace. Desk. iPod docking station. 42-inch LCD television with premium cable channels, DVD player, and video-game console. Complimentary wireless Internet access. Free local calls. Laptop-compatible safe and in-room safe. Private kitchen with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Air conditioning. Wheelchair accessible. Non-Smoking.
One-bedroom condo
1 queen1 murphyBalcony with view of the mountains. Separate sitting and dining areas. Fireplace. Desk. iPod docking station. 42-inch LCD television with premium cable channels, DVD player, and video-game console. Complimentary wireless Internet access. Free local calls. Laptop-compatible safe and in-room safe. Private kitchen with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Air conditioning. Wheelchair accessible. Non-Smoking.
One-bedroom w/loft
1 sleeper sofa3 queenBalcony with view of the mountains. Separate sitting and dining areas. Fireplace. Desk. iPod docking station. 42-inch LCD television with premium cable channels, DVD player, and video-game console. Complimentary wireless Internet access. Free local calls. Laptop-compatible safe and in-room safe. Private kitchen with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Air conditioning. Wheelchair accessible. Non-Smoking.
3 Bedroom, 4 Bathroom Family Suite
2 double4 queenBalcony with view of the mountains. Separate sitting and dining areas. Fireplace. Desk. iPod docking station. 42-inch LCD television with premium cable channels, DVD player, and video-game console. Complimentary wireless Internet access. Free local calls. Laptop-compatible safe and in-room safe. Private kitchen with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Air conditioning. Wheelchair accessible. Non-Smoking.
Private, A-Frame Chalet
1 queen4 bedsBalcony with view of the mountains. Separate sitting and dining areas. Fireplace. Desk. iPod docking station. 42-inch LCD television with premium cable channels, DVD player, and video-game console. Complimentary wireless Internet access. Free local calls. Laptop-compatible safe and in-room safe. Private kitchen with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Air conditioning. Wheelchair accessible. Non-Smoking.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 16 years old and younger who occupy the same room as their parents or guardians, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pet fee charged at hotel/condo
  • Pets accepted
  • Minimum check-in age is 18
  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Pet policy - dogs only
  • Maximum number of pets per room - 2
  • Pet maximum weight in kg is 20
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pet fee: CAD 25 per day
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Handicapped parking

Property Amenities

This property is located on the east side of Tunnel Mountain in the Canadian Rockies, five minutes from downtown Banff.

Douglas Fir Resort And Chalets offers a waterpark with two indoor waterslides, a children's pool, saunas, whirlpools, fitness room, arcade room, and a large indoor playground for children 12 and under.

Other amenities include a convenience store, coin laundry, outdoor barbecue grills, and a liquor store.

Registered guests of the Douglas Fir Resort also enjoy unlimited complimentary use of the Town of Banff shuttle.

Guest parking is complimentary during stay.

  • Swimming pool - indoor
  • Swimming pool - children's
  • Spa tub
  • Sauna
  • Fitness facilities
  • Parking (free)
  • Ski shuttle
  • Business services
  • 24-hour front desk
  • ATM/banking
  • Laundry facilities
  • Dry cleaning/laundry service
  • Picnic area
  • Ski storage
  • Patio
  • Barbecue grill(s)
  • Elevator/lift
  • Air-conditioned public areas
  • Smoke-free property
  • Complimentary newspapers in lobby
  • Express check-out
  • Arcade/game room
  • Gift shops or newsstand
  • Grocery/convenience store
  • Waterpark access (complimentary)
  • Wireless (high-speed) Internet access - complimentary
  • Waterslide
  • Tours/ticket assistance
  • Airport transportation
  • Babysitting or child care
  • Total number of rooms - 130
  • Currency exchange
  • Number of floors - 4
  • Free guest parking only during stay
  • Parking garage
  • Security guard
  • Steam room
  • Suitable for children
  • Tour assistance
  • Shopping center shuttle (complimentary)
  • Number of spa tubs - 2
  • Secure parking
  • Pool table
  • Area shuttle (complimentary)
  • Fax machine
  • Photocopy machines
Douglas Fir Resort and Chalets, Banff,  Canada, Property Amenities Pool

Rooms

Douglas Fir Resort And Chalets has 130 guestrooms and each features a fully equipped kitchen and a wood-burning fireplace. Other amenities include complimentary wireless Internet access, extra towels, electronic keys, and air conditioning. Guests also enjoy 42-inch high-definition televisions with cable and DVD players. Families have the option of easily connecting portable gaming systems with the new Plug and Play connection panels. (Cables not provided.)

Douglas Fir Resort and Chalets, Banff,  Canada, Rooms Guest Room

Room Amenities

  • Premium television channel(s)
  • Fireplace
  • Balcony
  • Air conditioning
  • Blackout drapes/curtains
  • Kitchen
  • Refrigerator
  • Coffee/tea maker
  • Microwave
  • DVD player
  • Video-game console
  • Daily housekeeping
  • Complimentary toiletries
  • Hair dryer
  • Extra towels/bedding in room
  • Electronic/magnetic keys
  • Cable television service
  • Iron/ironing board
  • Clock radio
  • Cribs (infant beds) available
  • Separate sitting area
  • Climate control
  • Voice mail
  • Phone
  • Free local calls
  • In-room safe
  • Wake-up calls
  • Private bathroom
  • Second bathroom
  • Shower/tub combination
  • In-room childcare (surcharge)
  • Window opens
  • Desk
  • Non-smoking only
  • Cookware, dishware, and utensils
  • In-room safe (laptop compatible)
  • Separate dining area
  • Dishwasher
  • Kitchen linens (dishtowels, sponges, etc)
  • Stovetop
  • Flat-panel television
  • Wireless high-speed Internet access (complimentary)
  • iPod docking station
  • LCD television
  • Mountain view
  • Wheelchair accessible

Dining

Nearby restaurants in Banff:

Saltlik

Earl's

Melissa's

Recreation

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golf - driving range nearby
  • Skiing - downhill nearby
  • Skiing - cross-country nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Dock nearby
  • Rowing or canoeing nearby
  • Volleyball nearby
  • Sports center nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Bicycle rentals nearby
  • Horse riding/rental nearby
  • Helicopter/airplane tours nearby
  • Fishing nearby
  • Snowboard park nearby
  • Ski lessons available nearby
  • Bowling alley nearby
  • Golf lessons available nearby
  • Windsurfing nearby
  • Basketball on site
  • Bird watching on site
  • Hiking/biking trails on site
  • Playground on site
  • Ski equipment rentals on site
  • Swimming on site

Spa

  • Turkish bath/Hammam in spa

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Douglas Fir Resort and Chalets

4.3
out of 5
avg. guest rating
Hotel service:
4.3
Hotel condition:
4.0
Room cleanliness:
4.5
Room comfort:
4.3
Location:
4.4
Neighborhood:
4.6
91%

of guests recommend

out of 23 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

Don J from Boca Raton, FL
4.0
out of 5
Recommends this hotel
Posted Sep 4 2011

“details”

Room has older, cabin feel, but they paid attention to all the details: murphy bed in living room, kitchen, nightlight in bathroom to help you find it, DVD player in room, supplies to make fire in fireplace, balcony, free wireless internet. Beds are comfortable and the shower is hot. It does not look like a luxurious 5 star hotel room, but the details make it very comfortable. Would stay here again.

Daniel from Israel
4.0
out of 5
Recommends this hotel
Posted Aug 26 2011

“Very nice”

The location is great - far enough from the town but not too far. Rooms are very clean and not too small. We've requested 2 cribs and got them on the arrival.

Cindy L from Louisiana
4.0
out of 5
Recommends this hotel
Posted Aug 16 2011

“Douglas Fir - Banff”

Hotel was fine, good location. Housekeeping did not empty trash everyday, but room was clean and comfortable. We were in a loft in the main building with two adults and two grown kids. Laundry on-site was a big help.

A Traveler from Wollongong, Australia
4.0
out of 5
Recommends this hotel
Posted May 21 2011

“Beautiful Banff. Would return”

Staff have been excellent and very courteous and helpful. Managed to find us two extra nights in the same room over a very busy long weekend. A few ks out of town (good for us) but a free public bus to village. Onsite convenience and liquor store very good. Kitchen well equipped, filter coffee provided each day A cozy fireplace with plenty of wood available Good kids activities including water slide, also spa and other facilities Surrounding area is simply beautiful

Area recommendations
All areas here seem OK. Very clean and well organised town
When to go
We were there in mid May at the very beginning of the season so some rosds to sights were still closed but there was plenty of snow on the mointains and it provided a very beautiful backdrop to activities.
Outdoors or beach
Many beaautiful walks for hikes and exploring and many lakes where you can swim and canoe in the summer.
Donna G from Calgary, AB.
4.0
out of 5
Recommends this hotel
Posted Apr 6 2011

“A great family hotel.”

We have been here a number of times over the years and the kids still love it. The room was too warm and we were not able to control the heat other than to open the patio doors (this was in the winter). Also, the waterslide pool was having some major problems one of the days where too much chlorine was being put into the pool causing guests to have very sore eyes, and some respiratory issues, eventually leading to the pool being closed early one evening. On the other hand, this stay was during spring break and the staff realized that many families staying with them were not skiers so they opened the pool earlier than ususal to accomodate. Now that is responsive management!

A Traveler from Calgary
5.0
out of 5
Recommends this hotel
Posted Dec 29 2010

“Look forward to returning soon!”

It was a pleasant stay. The room was clean and spacious. A perfect spot for a family. This is the only hotel we consider when staying in the Banff area. We can't wait for our next visit.

Myungs K from Rockland county, NY
5.0
out of 5
Recommends this hotel
Posted Sep 1 2010

“Very impressed and happy to stay.”

I was very satisfied . It was near to Banff downtown and other places. The one bed room condo has everything: Fireplace is loaded with fire woods and all kitchen utensils with even kitchen towel. It was clean, friendly staff, and wooded area with a tennis court. Teenagers can play basket ball at the tennis court . There is an hour hiking trail to the mountain but I couldn't do it because there are so many things to do around the town. Please do rafting at Kicking House River. It was great fun.

A Traveler from Miller Place, NY
5.0
out of 5
Recommends this hotel
Posted Apr 14 2010

“Great stay!”

We have stayed at this property before and will most certainly stay there again!

Area recommendations
All of them.
Matt E from WA
4.0
out of 5
Recommends this hotel
Posted Mar 31 2010

“Great Getaway”

Great place to stay, but a little off the beaten path. Nice rooms with fireplaces. If you intend to use two beds, I recommend against the hide-a-bed, otherwise, this hotel was perfect.

A Traveler from san francisco
4.0
out of 5
Recommends this hotel
Posted Jan 10 2010

“Nice hotel specially for kids”

Hotel has a beautiful fireplace in each room, pulldown bed is very comfortable, all 1-bedroom app. are on the ground floor an because it is really hilly sometimes it´s only a small window in your bedroom facing the carpark. We got a room which smelled bad, but we got straight away another one. Waterslides and Playzone are great. Staff very helpfull. 5 min drive from downtown Banff.

Area recommendations
skiing is great in the three nearby skiareas. buy skipasses through expedia, and you can save a lot of money...

Douglas Fir Resort and Chalets

525 Tunnel Mountain Road Banff, T1L1B2 Canada

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Nearby Points of Interest

  • Banff Centre - 1.4 km / 0.9 mi
  • Banff National Park Information Centre - 1.5 km / 0.9 mi
  • Banff Lake Louise Tourism Bureau - 1.5 km / 1 mi
  • Canada House Gallery - 1.7 km / 1.1 mi
  • Banff Park Museum - 1.8 km / 1.1 mi
  • Whyte Museum of the Canadian Rockies - 1.9 km / 1.2 mi
  • Cave and Basin National Historic Site - 3.1 km / 2 mi
  • Mount Norquay Ski Resort - 3.8 km / 2.4 mi
  • Upper Hot Springs - 3.8 km / 2.4 mi
  • Banff Gondola - 3.9 km / 2.4 mi
  • Sunshine Village - 16.5 km / 10.3 mi
  • Lake Louise Mountain Resort - 51.4 km / 31.9 mi

Location Highlights

  • In mountains
  • In state/national park
  • Water nearby
  • Skiing nearby
  • Ski shuttle nearby

The preferred airport for Douglas Fir Resort And Chalets is Calgary, AB (YYC-Calgary Intl.) - 107.6 km / 66.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Calgary, AB, Canada (YYC-Calgary Intl.)

Area:

Banff, Alberta, Canada: Banff is a town within Banff National Park in the Canadian Rocky Mountains. Ski buffs can hit the slopes at Sunshine Village and Ski Norquay. The Banff Gondola whisks visitors to the top of Sulphur Mountain. The Upper Hot Springs, at the base of Sulphur Mountain, is a popular spot to relax sore muscles. Quaint Banff Avenue is lined with shops and restaurants.

Douglas Fir Resort and Chalets

525 Tunnel Mountain Road Banff, T1L1B2 Canada

Most recent booking for this hotel: less than 2 hours ago.
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