Ratings based on 548 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from alberta

fun place for families

Posted Oct 18, 2014
we had a few restless nights from the wind howling down the fireplace and the pull out sofa was not comfy at all. the kitchenette had a broken door.
3 out of 5
Recommended
for Everyone
by A verified traveler from Taiwan

Ok hotel

Posted Oct 9, 2014
Pros: Its size
Cons: cleanness
Location: Need a car to drive to Banff downtown
Doesn't look that clean when we first walked in, and there are dust on the table.
3 out of 5
Recommended
for Families
by A verified traveler from calgary

Old favourite showing it's age

Posted Oct 7, 2014
Pros: Plenty of space, beds, the bus stop just outside are all pluses for DFR
Cons: Kitchen, curtains, carpet need to be updated
Location: It's Banff...lots of stuff to do if you like the outdoors.
This was the first time in 10 years I've stayed in the loft condos at the DFR. I don't think they have had much work done on them since then. It's mainly the kitchen that was disappointing...old, warped doors, elements on the stove that don't work, missing cooking utensils, banged up toaster, awkward electric plug to name most of the concerns. If you're expecting a sparkling new suite you may be disappointed.
3 out of 5
Recommended
for Everyone
by A verified traveler from Torrance, CA

Nice comfortable for the price.

Posted Sep 29, 2014
Pros: Kitchen, comfortable beds,
Cons: housekeeping and housekeeping staff
Location: there's a lot of things to do in Banff, from hiking, to boat cruises, etc.
the hotel was pretty nice and comfortable for the price. I would say we had a great time and the kitchen help us a lot so that we don't have to be eating out every day. Banff is kind of expensive for everything. I would recommend this hotel for a family that wants to have the comfort of a home. The only fall back we had is that the room was never cleaned during our 3 days stay. The second morning that we were there, the housekeeping people knock on our door and ask us if we want our room clean and we said yes and even gave them a $20 tip. We came home that night and nothing was clean. Even that trash was not taken out. Bed are not fixed and nothing has been clean. I complained to the front desk the next day on our way to check out and they were very apologetic and told us that we should have called that night. But besides that our stay was pretty cool and good.
3 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Good kid activities

Posted Sep 23, 2014
Rooms are extremely dated. Water slides are fun and indoor playground was a big hit with our kids. Found it overpriced for what is offered.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2014
Facility is little out of dated. We enjoy the hommy environment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome!

Posted Sep 16, 2014
Love the Douglas fir for the kitchen. Staff were super friendly and accommodating. Fridge didn't work but didn't notice till last day. Hot tub outside is fabulous and large. Great place for kids as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

comfortable, amenities, beautiful location

Posted Sep 15, 2014
Pros: location, amenities, kitchen, buss pass, quiet
Cons: comfort of the couch
Location: We went for the hiking which it was great! We also had a couple of really nice meals - one in the restaurant right next store and one at Banff Centre
Staff were helpful and informed. Everything we needed was there. We liked being out of the bustle of downtown Banff. Close enough to walk or use the complimentary bus passes - great idea. Activities on site for a rainy day.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice and quiet surrounding

Posted Sep 9, 2014
Pros: The staff are vey pleasant in and out of the hotel are very clean.
The hotel location is very nice it was very soothing to wake up in the morning and see the mountains around you. It was a very relaxing feeling.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, cooking in your hotel room is great!

Posted Sep 8, 2014
Our room was quiet even though the hotel was super busy. The staff was awesome. The only issue was the carpets in the hallway...they were really dirty.