Ratings based on 642 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Comfortable Canmore stay

Posted Jul 21, 2014
Pros: Convenience, comfort, cleanliness
Cons: Nothing
Location: Hiking, biking, relaxation.
Falconcrest hotel staff were exceptional and room cleanliness and comfort was excellent as well. We had a great view from a 4th floor balcony.
Comment from Hotel Management
Jul 22, 2014 by Cory Haggar, Hotel Management
We are pleased to know that you enjoyed your stay at the Falcon Crest Lodge. We appreciate you taking the time to write a review, and sharing your experience with new and potential guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kamloops

Typical privately owned building

Posted Jul 20, 2014
Pros: Underground parking
Cons: Yes....seemed that Expedia bookers get the smallest rooms with obstructed view.
Location: 20 min walk from downtown activities.
Nice building with convenient underground parking. Lounche in hotel is combination with a Vietnamese restaurant. Not very comfortable or relaxing. Typically a hotel for those who want to go mountain biking or hiking etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Nice Hotel

Posted Jul 20, 2014
Pros: Spacious room with private balcony. Quiet location. Underground parking.
Location: Great location. Close to downtown shopping and dining.
First time in Canmore and had a pleasant stay at the Falcon Crest. Room was spacious and kitchen was clean and well stocked. Pleasantly surprised that noise was not a problem despite the hotel being full. Would definitely stay here again.
Comment from Hotel Management
Jul 22, 2014 by Cory Haggar, Hotel Management
We are pleased to know that you enjoyed your stay with us . We like to ensure that we provide a "home away from home" for you and your family. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Pleasing hotel for families

Posted Jul 20, 2014
Pros: The environment is quiet and the hotel staff are friendly and professional.
Cons: Generally the hotel room was clean. Some days were better than the others though.
Location: the location is superb with has less traffic than Banff. Touring around the town is pleasing.
I had a very nice time with my family in the hotel.
Comment from Hotel Management
Jul 22, 2014 by Cory Haggar, Hotel Management
We are pleased to hear that you had such a great stay with your family. We do hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Two nites 1

Posted Jul 19, 2014
We originally booked 2 nites through Expedia, found it very pleasant, decided to extend to another nite. This was done very courteously and quickly by you staff at a very reasonable rate. The complementary Parks pass was a pleasant bonus. The underground parking was very convenient. Overall; a very pleasant stay. Keep up the good work.
Comment from Hotel Management
Jul 20, 2014 by Cory Haggar, Hotel Management
We are pleased to hear that you enjoyed your stay with us. Our dedicated team of staff enjoy making this a "home away from home", for you and your family, and we appreciate the high star rating. We do hope to see you again in the future.
4 out of 5
Recommended
for Families
by A verified traveler

Nice, Clean Hotel

Posted Jul 18, 2014
Pros: Located outside the town of Canmore on the same road as most of the other hotels. The room was clean, & the hotel staff were very friendly and helpful
Location: Situated just 20 mins away from Banff ( and cheaper) it provided a base to explore the National Parks of Banff, & Yoho.
This was the 4th Hotel we had stayed in in our trip from Vancouver to Jasper, Canmore and Calgary. Unfortunately the room with two double beds and kitchen was small compared to the other hotels we had stayed in at comparable prices.
Comment from Hotel Management
Jul 22, 2014 by Cory Haggar, Hotel Management
Thank you for taking the time to wrote a review, and give us such a high star rating. We do hope you consider staying with us again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Billings, MT

Great location, Accommodating Staff

Posted Jul 17, 2014
Pros: The location is great and the staff was helpful. We had asked to switch rooms to possibly have a mountain view and they changed it for us.
Cons: Internal updates and I was surprised to find double beds in a hotel still.
Location: Excellent location to Banff. We thought it was a perfect location with beautiful mountain surroundings.
It was a little different than I expected from the pictures but the location was great and the staff was very friendly and helpful! My husband liked the complimentary car wash as well in the parking garage. We did not utilize but it seems to be very friendly with free dvd movies at the front desk as well as board games on each floor. There is a mini kitchen suite too that can be utilized.
Comment from Hotel Management
Jul 18, 2014 by Cory Haggar, Hotel Management
Thank you for sharing your experience with new, and potential guests. It sounds as if you were able to enjoy many of the modern amenities that we offer our guests, and we are pleased to know that you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Wonderful Stay

Posted Jul 16, 2014
Falcon Crest was the perfect place to stay for sightseeing in the entire area. Loved the room. We stayed in a one bedroom suite and had a fully loaded kitchen and gorgeous bathroom with large separate shower and bath as well as a washer/dryer. Will be back and stay the entire time at this location. Thank you for a wonderful time!
Comment from Hotel Management
Jul 18, 2014 by Cory Haggar, Hotel Management
We are pleased to hear that you enjoyed your stay with us so much. We strive to ensure your stay is a memorable one, and it sounds as if your truly enjoyed your stay with us. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Beautiful mountain hotel!

Posted Jul 14, 2014
Pros: So many things but the view of the mountains was the best!
Cons: Earlier check in and a bit later check out
Location: Location was great for our needs, close to Banff and Lake Louise.
Got the 2 bedroom suite and it was lovely! Everything one could need, dishes, kitchen appliances, beautiful bathrooms, comfortable beds - clean and modern, we loved it. Wished we had the time to stay longer!
Comment from Hotel Management
Jul 19, 2014 by Cory Haggar, Hotel Management
Thank you for such a high star rating and sharing your experience of your stay with new, and potential guests. We do hope you will stay with us again.
Comment from Hotel Management
Jul 18, 2014 by Cory Haggar, Hotel Management
Thank you for such a great review, and such a high star rating. We pride ourselves on being your "home away from home", and we are pleased to know that you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from North battleford Saskatchewan

Very clean and nice place

Posted Jul 13, 2014
We stayed 4 nights and it was very good. Kids liked too just sorry that I didn't got for as bigger room. But there is always next time. Would definitely go back and highly recommended.
Comment from Hotel Management
Jul 14, 2014 by Cory Haggar, Hotel Management
We look very forward to seeing you again in the future. It sounds as if you had a very memorable trip, and we are pleased we made a great impression on you.