Ratings based on 620 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

長期滞在型旅行にはおススメ!

Posted Jul 3, 2015
Location: バンフ国立公園
キッチンや洗濯機がついていてとても快適でした!! もっと長く滞在したかったです!! バンフまでも車で15位なのでとても便利です。
5 out of 5
Recommended
for Everyone
by A verified traveler

また利用したい!

Posted Jun 30, 2015
Pros: 色々な設備が充実しているところ。
Location: バンフ国立公園
キッチンや洗濯機がついているので長期滞在型の旅行には非常におすすめです。バルコニーにはBBQ器具もありました。とても綺麗でリラックスできるホテルです。
3 out of 5
by A verified traveler

housekeeping needs improvement

Posted Jun 29, 2015
Pros: Rooms were a good size.
Cons: There was no minibar in the room (a small fridge would have been useful), no fans available, and no sheets/towels in room on check in.
Location: Location is good and not far from Canmore downtown. Very close to train, so can be noisy at night.
General experience was ok but housekeeping needs improvement. I checked in and there were no sheets on the bed in my room or towels in the bathroom. When they finally provided towels, instead of putting them in the room they left them on the floor outside the door (not very impressive). Room was dusty and had obviously not been properly vacuumed in a while. Hotel could be much better, but clearly they need to address cleaning issues.
3 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Nice hotel but lacking some amenities

Posted Jun 22, 2015
Pros: location, cleanliness, it was quiet
Cons: see "write about your experience"
Location: Was just there to attend a wedding at another venue, so can't comment.
There was no refrigerator in the room. Two people booked in the room and only 2 bath towels one hand towel and one washcloth. Sink vanity was extremely small so some toiletry items had to be placed on toilet back. No decaffeinated coffee was provided and only two Keurig cups of regular coffee. Parking spaces were extremely close together. Poorly lit room.
3 out of 5
by A verified traveler from Calgary

Not the nicest place in Canmore for the money

Posted Jun 8, 2015
Pros: Large room lots of space, close for hiking, dining
Location: Hiking, dining, skiing,
Hotel is conveniently located to facilities in Canmore. Found room to be dirty, floors were covered in dirty film, there were bobby pins on bathroom floor etc. Shower was small for the size of room and could have used a tub. Kitchen had minimal glasses and plates. Keys did not operate the pool doors. Entry into and out of underground parking was awkward.
3 out of 5
Recommended
for Everyone
by A verified traveler

Just an average suite

Posted May 19, 2015
Bathroom smelt like mildew and elevator didn't work half the time. Very noisy neighbors. But we've all contributed to that at one time or another. Was a very nice facility with spacious deck and bbq.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice hotel for a quick stay

Posted May 10, 2015
Restaurant at the hotel was really good. The restaurant service was mediocre. The server had an "air" about him. The room was pretty small, the shower took forever to get to the right temperature and they give you the bare minimum for towels. For 2 people we had 1 hand towel, 1 face cloth and 2 bath towels. The t.v. was a lot of pay per view. The pool was out of commission which meant they provided elevation place for us.. which closes at 9 and has the rest of the town in attendance. Those were the negatives. The positives... nicely decorated, comfortable bed, quiet and pretty modern updates throughout. In saying all that, it was a night out with the husband with no kids and worked for what we needed it for.
1 out of 5
by A verified traveler

I will never recommend this old hotel to anyone

Posted May 1, 2015
We saw 4 rooms before stayed I had paid extra for a 1 bedroom view but ended up over the parking garage looking into a building The shower did not work and we had to walk miles to our room Very disappointing Never returing old and out of date To not stay here W
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Nicest looking Resort in Canmore!

Posted Apr 29, 2015
The Resort was beautiful and in a great location! Room cleanliness could have been a bit better, and it would have been nice to have the bathrooms cleaned and stocked with fresh towels every day without having to ask, but all in all I would definitely recommend it and stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Canmore

Posted Apr 27, 2015
Pros: Close proximity to everything
Cons: Ensure that staff replenish the K-cups
The hotel itself was nice, but the only thing I have to say is that they supplied a Keurig, but no coffee or tea K-cups. As usual there are never enough towels any hotels.