Ratings based on 739 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

great place to stay

Posted Oct 19, 2014
Loved the hot tub and pet friendly room sofa couch uncomfortable
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
It was perfect for our 1st time to Banff. Close to town and yet away from all the hustle and bustle. Resort provides all the extras such as wood for the fireplace and coffee for the condo. An added plus rarely found at other resorts. The views are great! My husband and I would definitely stay here again, and will recommend to others.
5 out of 5
Recommended
for Everyone
by A verified traveler from bonnyville, ab

Will return there soon

Posted Oct 12, 2014
Excellent service, beautiful view, friendly staff. Good all around.
5 out of 5
Recommended
for Everyone
by A verified traveler from Regina

Very clean and comfortable

Posted Oct 12, 2014
Room was very clean, had everything we needed. Staff was very helpful. Love staying here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Off the beaten path.

Posted Oct 8, 2014
Pros: The location, the friendly service.
Cons: Based on my last 2 visits I think they are doing most things right!
Hidden Ridge is a nice escape from basically everything! Located a nice jaunt away from downtown you can trust this place to be quiet and relaxing. There is regular bus transport into town but if weather permits its just under a 30 minute walk into town which is just as enjoyable. We like that we can utilize a kitchenette and save a few dollars compared to the high prices in Banff. Even the convenience of making a quick breakfast saves a family a lot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
Hotel was convenient to shuttle bus and clean. Rooms were large enough for an extended stay and well equipped.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

The Hidden Ridge Resort is Truly A Hidden Gem

Posted Oct 5, 2014
Pros: Everything you expect from a hotel in terms of service and amenities was provided.
Cons: Parking spaces were small in size and made getting in and out of your vehicle difficult as the door opening is constrained by the adjacent vehicle.
Location: It is a short 5 minute drive to downtown Banff.
I arrived very late at night on a Saturday and parking was a bit of a problem. This was because the place is very popular. Every encounter with the staff members of the resort made you feel like you owned the place. The end of September is cold at night and the resort provided free kindling and firewood making a fire at night very pleasant. The beds have memory foam on the upper part of the mattress which made for a very comfortable sleep. The kitchen ( incl. fridge, stove, microwave, dishwasher, dining table) was great for having breakfast and a few suppers during my week stay. Wireless internet was available in the room and recent releases of DVDs picked up at the lobby were free as well. The outdoor balcony had a fantastic view of Mt. Norquay. I didn't take advantage of the outdoor hot pools but a lot of people were doing so and taking in the great view of the mountains. Overall the stay was very pleasant and I highly recommend the resort to anyone.
3 out of 5
by A verified traveler

mediocre resort

Posted Oct 2, 2014
Pros: beds are very good as are kitchen facilities
Cons: parking arrangements are terrible. It is a freeforall to get a parking spot close to your room
good sleep but parking ruins things ok on weekdays but impossible on weekends
4 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Nice place

Posted Sep 30, 2014
We're just stay for a night, reason why we didnt use the other facilities but even though i can say that it is a really nice place to stay..my wife is so happy and she would like to come and stay again next time..
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Great value suites.

Posted Sep 29, 2014
Good suite. Good condition but not super fancy. Lower floor had a bit of noise from movement upstairs. Loved the fireplace. Pool is smaller but amazing view. Overall killer value and would stay again.