Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Clean, comfortable & good location. Only stayed 1 night as we were passing through Canmore. Would stay there again.
Comment from Hotel Management
Apr 9, 2015 by Guest Relations, Hotel Management
Dear Guest, We really appreciate your comment in regards to your stay. Our team is pleased to know that you found our hotel to your expectation. Satisfaction is what we strive for. We will be glad to have you again at the Holiday inn, Canmore. Thank you. War regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome view, nice hotel

Posted Apr 6, 2015
Pros: Very nice view of the mountains from our hotel room, staff was friendly.
Cons: If there was a negative, the one time we ate at the restaurant downstairs (for breakfast) the service was super slow.
We stayed in Canmore but spent the majority of our trip in Banff, which is just a 30 minute drive, this was a good location for what we wanted, as the hotel here was much cheaper than those in Banff. IF you are willing to spend the extra $30-50 per night, I'd recommend staying right in Banff though.
Comment from Hotel Management
Apr 9, 2015 by Guest Relations, Hotel Management
Dear Guest, Thank you so much for the positive feedback. We are glad to learn that you like the location of our hotel and hopefully enjoyed your stay. We are looking forward to host your future stays in Canmore. Thank you. Warm regards,
3 out of 5
by A verified travelerfrom Edmonton

Comfortable

Posted Mar 23, 2015
This hotel is nice for a short stay. The staff was very pleasant. We were first assigned a room on the ground floor, looking straight into the parking lot. The front desk staff were very accommodating in relocating us to the third floor with lovely mountain views (the hotel backs onto a cemetery, which takes away from the view somewhat). One problem is that the WiFi is terrible. Not a big issue as we were not in our room very much. A second issue is that housekeeping didn't get to our room until after 4pm. We had returned to the room at 3pm to clean up and change so we were dissapointed that we had to wait for housekeeping to finish, something that took some time from our other plans. They did a great job, however.
Comment from Hotel Management
Apr 2, 2015 by Teresa, Hotel Management
Dear Guest, Sorry to hear that we've failed on some areas of our customer service while staying with us. I will personally make sure that we look into the situation to avoid any further problems in the future. We hope that we can host your next stay once again. Regards, Teresa
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean

Posted Mar 9, 2015
Clean and comfortable. Restaurant was great. Friendly staff and delicious food
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cochrane, Alberta

Beautiful hotel

Posted Feb 23, 2015
Great stay. Relaxing and comfortable. Celebrating my wife's Birthday. Convenient for the town centre. Staff were excellent, helpful and knowledgeable. Nice restaurant.
3 out of 5
by A verified traveler

Posted Feb 18, 2015
It was an okay hotel for just traveling and needing a place to stay but it would not be a hotel for a romantic place to stay. When we came back from our day trip at 4pm our room had not been cleaned yet. Staff was nice though.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom calgary alberta

Close to downtown Canmore

Posted Feb 17, 2015
Pros: Easy access friendly staff
Cons: Menu for meals
Location: Downtown Canmore shopping dining and entertainment
Was pretty good except the room keys don't work half the time
Comment from Hotel Management
Mar 12, 2015 by customer service, Hotel Management
Dear June, It is great to hear that we've had exceeded your expectations while your stay at our hotel. Sorry to hear that our keys were not doing much to help us with our customer service but I assure you that we are looking into the situation to stir us away from this happening again. We look forward to your next stay at the Holiday Inn Canmore.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Red Deer Ab

The hot tub

Posted Jan 20, 2015
I didn't like walking through the lobby to try to the hot tub!
4 out of 5
Recommended
for Families
by M C KIRIKfrom Chestermere, Ab

Holiday Inn weekend away

Posted Jan 13, 2015 on Hotels.com
We were in Canmore to attend a rock climbing competition at the beautiful Elevation Centre. The front desk day staff were especially nice and helpful to us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, AB

Nice, clean hotel

Posted Jan 4, 2015
Pros: Clean and comfortable.
Cons: More parking. One night when we came back to the hotel there were no parking spots and we had to park on the street illegally.
Location: It's across the highway from main street of Canmore but the drive isn't far. Shop and eat on main street. Hiking, skiing, etc.
Great stay, clean room and comfortable beds. Staff were friendly and the outdoor hot tub is a nice luxury. Across the highway from main street in Canmore but a very short drive.