Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Bad experience

Posted Nov 10, 2014
They told us that they do not deal with Expedia and that what you guys. There was no MP3 docking station when on the description it said they do.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Wonderful View - Weak Service and Amenities

Posted Oct 18, 2014
Pros: Large room size, mountain views, convenient location.
Cons: More inviting service, cleaner carpet and bathroom
I was extremely happy to get a top floor room with high gabled ceiling, huge window, and beautiful view of the Three Sisters mountain peaks. I was disappointed that the staff and service were not very inviting and the outdoor hot tub was shut down for maintenance without any notification on the website or when I arrived to check in.
Comment from Hotel Management
Nov 7, 2014 by Teresa, Hotel Management
Dear James, Thank you for your comments on your experience at the hotel. Our hot tub has to be maintained for the safety of all our guests and in order to do so, we have to closed it to ensure compliance on the regulations. Our apologies that we failed to inform you at the time of booking the situation with our hot tub. It will be great to host your stay once again to show you our genuine customer care service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gatineau, QC.

Very nice and well situated

Posted Oct 15, 2014
Pros: the view was great. The personnel were helpful.
Cons: the breakfast buffet
Location: near to Banff city and park (lake Louise and lake Moraine), Kananaskis and Canmore are also very nice places to visit.
Very nice hotel. Canmore is very well situated, because it is close to Banff. It is also an hour from Calgary Airport.The city is nice to visit and people are pleasant.
Comment from Hotel Management
Nov 7, 2014 by Teresa, Hotel Management
Dear Eric, It is great to hear that you've enjoyed your stay at the hotel. I will make sure to share your comments with the rest of the team. See you next time your travels brings you back to towm.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Hotel with easy access from highway

Posted Oct 15, 2014
The hotel is fine. The breakfast buffet is expensive but other items on the menu aren't too bad.The only bad thing is that the room smelled of mildew. We had the window open for two days but it didn't improve. We stayed here earlier in the summer and had the same smell in a different room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

trip to Banff national park

Posted Oct 9, 2014
Pros: close to banff
Location: Banff national park
hotels in banff expensive, cammore near banff, quick drive.
Comment from Hotel Management
Oct 15, 2014 by Teresa, Hotel Management
Dear David, We are glad to hear that you enjoyed your time here at the Holiday Inn. Canmore is a great little town that has a lot to offer. As you mentioned it is right of the doorstep to the Banff National Park, which we are glad you have taken the opportunity to stay with us whilst enjoying the Rockies and the National Park also. We hope to see you again. Kind Regards, Guest Services
3 out of 5
by A verified traveler

Pricey for the stay

Posted Sep 30, 2014
Pros: Easy check in.
Cons: Price. Too expensive.
One of the last hotels available for the weekend. A bit pricey for the quality.
Comment from Hotel Management
Nov 26, 2014 by Teresa, Hotel Management
Dear Traveler, Thank you for taking the time to tell us about your stay. We are pleased to hear that you had a great experience with your check-in, as we are committed to customer service. Ensuring a pleasant stay each time for our travelers is a top priority. We would love to host your next stay in Canmore and to get a second chance at showing you what we have to offer.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle wa

Great

Posted Sep 7, 2014
Good experience all was great. Staff was nice restaurant was good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Canmore Holiday Inn

Posted Aug 31, 2014
Great Holiday Inn! Standard and clean; also enjoyed the different pillows.
4 out of 5
by A verified traveler

Hotel in Canmore

Posted Aug 28, 2014
Mediocre, not worth the price. Place dated, but room comfy.
5 out of 5
Recommended
by Janetfrom Vancouver

easy to drive onto highway.

Posted Aug 24, 2014 on Hotels.com
Nice frontdesk service, very welcomed. Room is clean and beds are very comfortable.
Comment from Hotel Management
Nov 1, 2014 by teresa, Hotel Management
Dear Janet, It is great to hear that you have enjoyed your stay at our hotel and that at the same time, we have met your expectations. Thank you for sharing your comments with us and we hope to have the opportunity to host your stay again soon.