Ratings based on 1,102 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty good

Posted Jan 20, 2015
Close to town which made it easy to get around since we didn't have a car
4 out of 5
Recommended
for Everyone
by A verified traveler

Right on banff ave prime location

Posted Jan 16, 2015
This hotel is in the perfect location it's clean, it's whirlpool is nice. It's an older hotel but has charm.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Perfect Location

Posted Jan 12, 2015
Could use some small improvements, hot tub area definitely needs to be taken care of. I only stayed one night and had no problem, perfect location in Banff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, AB

Nice hotel, very conveniences location

Posted Jan 8, 2015
Nice hotel to stay, comfortable bed, conveniences location, will stay at this hotel again for next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Banff Avenue Hotel

Posted Jan 5, 2015
Good hotel right on Banff Ave, close to all amenities, with reasonable nightly rates
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

great location

Posted Jan 5, 2015
Pros: location is perfect, walking distance to everything
Cons: parking is not good - too far away and very limited
Location: convenience bars groceries restaurants
enjoyed our stay very much. we were a group and occupied 6 rooms.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location in centre of town

Posted Jan 4, 2015
Pros: Location
Cons: Rooms slightly tired
Good hotel in great location, staff generally very helpful, great bar on ground floor
1 out of 5
by A verified travelerfrom Perth, Australia

Stay at a Bed and Breakfast instead

Posted Jan 4, 2015
Booked 4 months ago for our honeymoon but were given a room with a rooftop view. Not an easy feat in Banff to get a room view without a mountain view in it. Also for some stupid reason the bed sheets were big enough to cover the bed? No idea why this was happening but every morning woke up to be sleeping on the bare mattress. On top of that the bed head came of the wall at one point as it seemed to be held up by cobwebs. Basically it felt like a place run by teenagers for teenagers, more like summer camp than a hotel. Definitely not worth the money, and after travelling around the USA and Canada for 6 weeks this was by far the worst value of anywhere we have stayed.
4 out of 5
Recommended
for Everyone
by A verified traveler

just right in downtown area

Posted Dec 29, 2014
Pros: convience
the time we were there, too many students, quite noisy during the nights.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Banff Mount Royal

Posted Dec 20, 2014
Pros: Clean rooms with great access to Banff's restaurants and shopping.
Great access to restaurants and night life. Easy access to skiing locations,