Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

A Great Find

Posted Jul 16, 2014
Pros: Two bedrooms, two bathrooms, the full size refrigerator, and complete cooking and dining facilities.
Cons: One of two washing machines was broken.
Location: Visit the Rocky Mountains, Lake Louise, Banff.
We planned to stay in Banff but had trouble getting reservations that would accommodate five people. Mystic Springs could accommodate 8 adults (counting the sleeper sofa) or a couple of adults and a pack of kids. Canmore is a short drive to Banff and provides better priced accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Great value

Posted Jul 15, 2014
Tried to book a hotel in Banff but found this Condo style hotel in Canmore with 2 bedrooms and baths for the price of a single room in Banff. Great location close to Banff with lots of great restaurants close.We will be back.
4 out of 5
Recommended
for Families
by A verified traveler

Excellent base to explore the mountains.

Posted Jul 13, 2014
Pros: Great location, close to the town and accessible to the mountains. The accommodation was air conditioned which was a plus as it was hot.
Cons: Keys kept losing their coding and we had to keep going into the office to have them re-coded. Staff said they are working on a fix
Location: Great kids parks and easy hikes
Everything we needed for a relaxing vacation with young kids. The pool was fabulous, accommodation comfortable with everything we needed. I would return anytime.
5 out of 5
Recommended
for Families
by A verified traveler from lacombe, ab

A great place for Kids in the Rockies.

Posted Jul 12, 2014
Great warm pools, VERY clean and comfortable. There were 6 of us and the two bedroom unit was perfect. Very comfortable. Excellent staff who where very understanding in refunding our last night of staying as our Daughter fell and ended up with stitches and a broken tooth so we had to leave early. They were great about it. No questions asked. We will be staying there again for sure.
5 out of 5
Recommended
for Families
by A verified traveler from Coquitlam BC

Nice two-bedroom chalet

Posted Jul 8, 2014
Cons: hope the swimming pool can be more heated. It was freezing cold.
We have two families including four kids aged 2-7, all of us were so pleased with this chalet. The chalet was like show-room to us. close to everything in Canmore (of course Canmore is small)...
4 out of 5
Recommended
for Everyone
by A verified traveler

Near mountains

Posted May 26, 2014
Pros: Pool
Location: Restaurant walks shopping
It was very comfortable. And close to all facilities
5 out of 5
Recommended
for Everyone
by Wendy from Calgary, AB

Classy hotel in the rockies.

Posted Feb 24, 2014
Pros: I love how beautiful it was. The pool and hot tub were awesome, and stay very nice.
Cons: The pullout couch needs to have memory foam on top of it, VERY UNCOMFORTABLE.
Location: Various shops were close and bars- easy to get cabs to and from.
It was a great overall experience- I would come back easy and would recommend this hotel to every one wanting to say in Canmore; close enough to Banff but less expensive!
4 out of 5
Recommended
for Everyone
by dan from edmonton ab

Small but nice. Nice large hot tub.

Posted Feb 22, 2014
Close to stores , we'll maintained, excellent pool.
4 out of 5
Recommended
for Families
by The Garthfields from Calgary and Toronto

Two family two day Christmas Mountain Adventure.

Posted Dec 31, 2013
Pros: Location, view, price, wonderful...perfect with more kitchen stock, hangers, and chairs :)
Cons: New shower head, more hangers, more chairs, better stocked kitchen.
Location: Perfect location. We tubed at Norquay and skied at Nakiska. It doesn't get better than that for two family winter days.
We enjoyed our stay. The kitchen was NOT stocked well, it had only 6 of everything, no spatula and two pots to cook in. The dining room had only 4 chairs (plus 2 stools)!!! there were 8 of us. The coffee maker barely made 4 small cups of coffee and no filters. Coffee packs were included, and tasty, but not for the java addicted. Master shower head needed replacing. Great pool & hot tub and a horrible pull out couch with no warm blanket. There were nice robes to wear to the pool but 5 hangers in 5 closets!!! Beautiful views. The staff said it was meant for 6 people not 8 and we say 5 max. Bring your own chair :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place for the whole family!!

Posted Dec 9, 2013