Ratings based on 690 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!!

Posted Mar 25, 2015
This is the second time that we stayed here and it wont be the last. The rooms are clean and comfotable, the staff is nice and the pool is so much fun. There is also a fabulous Indian restaurant next door that does free delivery to the hotel. I would definitely recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton Alberta

Place to crash after skiing

Posted Mar 13, 2015
Pros: Price
Stayed 3 nights. Room was super clean with a very small bathroom. Not the quietest of locations and you could hear people in the hallway. The pool and sauna is extremely small. Staff was ok , they were not overtly friendly but got you the information you needed.
Comment from Hotel Management
Mar 18, 2015 by Manager, Hotel Management
Thanks for your comments on your recent stay We are glad that you enjoyed your room. Your stay with us was during a very busy hockey weekend and we apologize for the noise in the hallways. We hope our staff provided you withal the information you required.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Very happy with the room and service. The breakfast menu had a wide selection of foods.
Comment from Hotel Management
Mar 18, 2015 by Manager, Hotel Management
We appreciate receiving your comments on your recent stay with the Ramada. We are happy that you found the room, service and breakfast to your liking. We hope to see you back soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton Alberta

Great for family and kids

Posted Mar 8, 2015
We really enjoyed this hotel. Having a good size fridge and micro in the room was very convenient and great for the kids. Pool and water slide also really great and the pool was warm which we really liked. Adjoining buffet breakfast at a reduced rate (if staying at the hotel), also a huge benefit. Service and staff at breakfast buffet were super friendly and helpful and breakfast buffet was fantastic. I could feed myself an my 3 children for $15.00 total. Excellent deal. Would definately stay here again.
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
Thank you for taking the time to complete the survey. We are glad that you enjoyed all the amenities that our hotel has to offer We get such good comments on our staff and Hot Breakfast buffet and are pleased that you agree All of our rooms are equipped with a fridge and micro wave, so on your return visit you can expect the same amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent place near the centre of town

Posted Mar 8, 2015
We have stayed there once before. Clean rooms and friendly staff. Only negative is noise of the freight trains going by in the middle of the night.
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
Thanks for taking the time to review our hotel. We are glad to hear you found your room clean, our staff friendly and our location very convenient On your next visit please request a room on the road side of the hotel where you cannot detect trains passing by
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Comfortable hotel, great waterslide!

Posted Mar 6, 2015
Kids loved the waterslide. No complaints about the hotel. Trains go by during night if you're a light sleeper ...
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
We appreciate your comments regarding your stay at our hotel. We are pleased that your family enjoyed our water slide and pool. On your next stay with us, please request our road side rooms that do not her any train noise.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Clean and close to everything

Posted Mar 3, 2015
Pros: Close to everything and clean.
Cons: The TVs are both on the same cable box. Put a second box in the second bed area.
Location: Lots of great restaurants within blocks of the hotel.
It's a nice hotel that's clean with pleasant staff. Cheap breakfast with a pool. It is very close to the railway though and that can be quite loud during the night, but after a while you get used to it.
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
Thank you for taking the time to review our property. We appreciate your input as it helps us improve on issues that we might have overlooked. We look forward to having you stay with us again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

A great family get away

Posted Mar 2, 2015
We had some issues just after we checked in because, though it was a non smoking room, the person in the adjoining room was smoking. The front desk quickly moved us to another room with no issue. Rooms are very comfortable and the pool /waterside is great! Breakfast was a small fee above but very affordable! Will be back again!
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
Thank you for reviewing your experience with us. We are happy to hear that you will be back again. We work very hard to offer and pleasant and carefree stay and look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ponoka, AB

Great hotel in walking distance to downtown.

Posted Mar 2, 2015
Awesome hotel, great experience except for the rooms with adjoining doors. Not very sound deadening, and the people beside us were up until 5am talking, could hear it clear as day! Otherwise beautiful room, awesome bed, very clean. Would def recommend this hotel. Great location for walking to and from downtown instead of driving.
Comment from Hotel Management
Mar 11, 2015 by Manager, Hotel Management
Thanks for reviewing our hotel. We are pleased that you found your room comfortable and clean and to your liking. Unfortunately rooms with adjoining doors are not as sound proof as single rooms, our apologies. Yes, our hotel is in a great location to downtown and shopping. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Nice hotel in the mountains

Posted Mar 2, 2015
Pros: The bed and pillows were comfortable
Cons: updates to the bathrooms
Location: There are a lot of stores in the area and not far from Banff.
This hotel is ok it needs some new updates but overall it was ok. We stayed in the back of the hotel and through out the night the trains were running, it may bother soem people but we didn't mind it because there was a spectacular view of the mountains. The breakfast in the morning cost $5.99 but was well worth it, a lot of different choices and all you can eat.
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
Thank you very much for your input. We will make sure to keep it in mind when planning future renovations. We do offer newly renovated rooms and we recommend requesting one when making your next reservation. We look forward to your next visit.