Ratings based on 282 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom edmonton

Gorgeous rooms, gorgeous views!

Posted Nov 12, 2014
Great family stay, one room for kids and one for us. Gorgeous common area for all, good sized kitchen. Nice to have 2 bathrooms, modern, clean and updated. Will be returning!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel but no air conditioning

Posted Oct 5, 2014
The only downside to this hotel is no air conditioning. When I stayed there it was 15 degrees outside and over 25 degrees in my room according to the thermostat. For safety reasons you can only open the window a few inches and although there is a stand up fan provided, it was still hot!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom edmonton

Excellent

Posted Sep 30, 2014
Super happy to stay in thus hotel very nice and quiet location Friendly stuff and live sounds and jakuzzie
4 out of 5
Recommended
for Couples
by A verified travelerfrom Portland, OR

Pleasant stay

Posted Sep 14, 2014
Pros: Comfort
Cons: Breakfast service. Music options in room.
Location: There are numerous restaurants; also bus stops for regional transit to Banff are nearby. Hiking opportunities, too.
We stayed in a 4th floor room, King bed, mountain veiw and small living room area with Microwave and refrigerator. Because we experienced an unusual September snowstorm during our stay, we spent more time in our room than expected, and we also went to the Wild Orchid restaurant on two different nights. Our room was quiet and comfortable, and we appreciated the good cooking and healthy ingredients in the Wild Orchid menu items.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Winston-Salem NC

I need this shower!

Posted Sep 11, 2014
Pros: Beds very comfortable, soothing decor, great restaurant, awesome bathroom!
Cons: The parking was underground and signage a bit unclear to get to the elevators. The space was shared by other businesses/personal storage units.
We chose the Silver Creek Lodge as a one-night stopover between Canada and Montana the first week of September. The hotel has easy access on and off the main highway between Banff and Calgary. We really enjoyed the Wild Orchid Asian Bistro. Food was excellent and the wait staff very good. The rooms have high ceilings, giving them a spacious feel, and the bathroom could have come out of a designer magazine, with slate tiles and raised sink basins. I would love to transport it to my home! Will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Taber Ab

Tranquil

Posted Sep 10, 2014
We booked online during our travel much to our surprise on arrival we were up graded to a one room suite it was heavenly first floor top shelf accommodation it was beautiful . The hot tub was not working properly (stuff happens) the only thing I would suggest is a large sign on the road below because the neighbour businesses not so helpful to find you place :) I would tell all my friends
4 out of 5
Recommended
by CJfrom Seattle

Spacious and comfortable

Posted Aug 19, 2014 on Hotels.com
It was very modern and spacious for the price. Just very disappointed that the hot tubs were not working and I guess they haven't for a while! Also, the only food option was the Asian restaurant in the building.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dartmouth, Nova Scotia

A great suite in beautiful Canmore

Posted Aug 17, 2014
This was a privately owned condo in the hotel. Two comfortable bedrooms and a sofa bed in the living. Two large bathrooms. Plenty of room for our group of five. A nicely appointed kitchen but it could have used more cookware like a non stick frying pan. The stainless steel wok style pan was terrible and everything stuck to it and it was impossible to clean. Had to get some scrubbing pads and more soap from house keeping. Other than that it was a lovely spot and would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay

Posted Aug 11, 2014
We stayed in 1 bedroom apartment. Very sufficient. It has a kitchen with stove, refrigerator, microwave and dishwasher. The room is a little bit dark (as some pot-lights did not work) but still OK. The light in the washroom has a dimmer, but it did not work, so the light comes to the bedroom at night, which is not that comfortable. Air conditioner is very quiet. The hotel has underground parking with very comfortable highway access. I think it has to improve the cleaning service as some places (like door panels) are very dusty...
1 out of 5
by A verified travelerfrom Alberta

Not a chance we will go back:(

Posted Aug 10, 2014
The rooms were great- however NOT SOUND PROOF AT ALL- my husband and I stayed for 3 nights at approx 300.00( tx inc) and I was furious at the fact room 213 were the party room from hell- across from us- as well as other rooms down the hall. I addressed the noise to the room but it didn't halt the noise at 3:30 in the morning- at 4:40 or 5:30- in other words - no sleep There was no night staff after 11 so really ..... I had no idea what to do and was ready to call the police- When I explained this to the front desk in the morning, it wasn't taken seriously As a matter of fact- I was told THAT ITS NOT THE HOTELS ISSUE AS THOSE PEOPLE RENT THE CONDO- wait, not ur issue? I slept maybe 3 hours- and it's not the hotels issue- huh Apparently I should have contacted security- lol No- I should have been able to contact a front desk staff to deal with the situation. After communicating with the front desk- she offered a discount which I accepted - since we didn't sleep due to guests in their hotel- And lack of night staff It was a slap in the face to get a refund of 29.13 on a almost 300.00 night - what was that? I will never stay in this place again for the lack of sound proof- I could hear every step taken upstairs and I would never suggest booking on the 2 floor!!!!!!