Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
75% of guests recommend
4.2 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Lori from Calgary

Nice condo, convenient location

Posted Feb 16, 2014
Pros: Great sized condo, good price, friendly staff
Cons: Insulation!
The condo itself was perfect for my needs but the fact that there is no insulation in the walls made for a not so good stay. The room next to mine was so noisy that I ended up sleeping on the couch instead of in the king size bed in the bedroom. The lobby closed at 11:00 so I didn't know who to call.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice...

Posted Jan 3, 2014
3 out of 5
by A verified traveler

Nice unit with mediocre staff.

Posted Dec 29, 2013
King Bed, Jacuzzi Tub, Fireplace, Kitchenette all plusses. Sofa bed really not for sleeping in. Small dining table and fridge. Room was just being cleaned at 430pm when we arrived back from Skiing so we sent them away. The price reflected the high season but I would not pay over $400 for two nights there again!
2 out of 5
by Frankie from Edmonton

TOTAL MISREPRESENTATION OF ACCOMMODATION

Posted Oct 23, 2013
Pros: Only that it was in Canmore with proximity to Banff.
Cons: All misrepresentation could be alleviated.
Location: In spite of my disappointment with the accommodations, myself & my guests had a wonderful time in Banff horseback riding canoeing & riding the Gondola
The 2-bedroom suite had been advertised as having a mountain view, a balcony with barbecue & a fireplace with a jaccuzzi tub. We had the tub & fireplace, but the mountain view was available only by going into the master bedroom & craning one's neck where the very tips of two (2) crags were visible. There was no balcony or barbecue which messed with the menu for which I had already purchased the ingredients. When I inquired at the front desk, I was basically laughed at & informed that one gets EITHER a balcony & barbecue OR the jacuzzi tub. The whole thing left me with a bad taste in my mouth.
1 out of 5
Recommended
by A verified traveler

useless blank looks

Posted Aug 31, 2013 on Hotels.com
Recently stayed at this unfortunate "resort" with dodgy hallways, small parkade and staff that stared at you giving you blank looks when spoken to. The air conditioning unit did not work in the unit as promised and the solution was to give me a fan. The ignitor on the BBQ went out and the front desk lady said to me "you will have to come get the lighter and return it back to me".... ummmm "customer service at it bests". I don't get why the staff even worked there. We left the signs outside the door to have our bed made and rooms cleaned, nothing was done when we returned after 10. In anger i called the front desk and apparently the entire staff goes home at 10. I will never stay here and recommend all of you not to.
5 out of 5
Recommended
for Getaway With Friends
by Catherine

Posted Apr 8, 2013 on Hotels.com
The condo was perfect! Very nice employees
4 out of 5
Recommended
for Families
by Kerrie from Leduc, AB, Canada

A good decent priced family accomidation

Posted Apr 8, 2013
We always go for mini vacations with the kids to Canmore/Banff. We also always need a place with kitchen and 2 bedrooms. This was a good, decently priced place. It was clean, beds were comfy, and kitchen was well equipt. All that was missing is some salt and pepper. Also, there was no place to take out the trash too, so it stayed under the sink the entire weekend. Otherwise, a good overall stay.
4 out of 5
Recommended
for Families
by Corporate Mom

nice inside, craved fresh air

Posted Mar 5, 2013 on Hotels.com
Updated quiet rooms. Very nice. No coffee, tea, salt, pepper, tin foil, lotions, etc. This has all been provided to us in previous Canmore Hotel/condos where you pay the same price....and no balcony. All this being said, it was still a nice stay we just had to buy a few extra things.
4 out of 5
Recommended
for Families
by Jon from Lacombe, AB, Canada

Sunset resort pleasant but some problems.

Posted Dec 25, 2012
Pros: Nice rooms
Cons: Cleaning staff did not make the beds
Location: Good central location in Canmore
The room had some maintenance problems, the fireplace did not work and the washing machine was out of order. The bedroom tv did not have a remote. We had to fill the jacuzzi with water to keep the rooms humidified. Nice layout of rooms. No dogs allowed but it was not a problem because our dog slept in the car in the underground garage. They did not clean the room overnight.
3 out of 5
Recommended
for Families
by Reza

It's worth to stay and enjoy.

Posted Oct 14, 2012 on Hotels.com
We really enjoyed to stay there . Everything clean and enough. Warm and nice place. Just difficult to find an office at the the time of arrival ,as it was hidden behind the building.