Ratings based on 559 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice view with a motel feel

Posted Sep 16, 2014
We booked this hotel for the view. It was a beautiful view. It was super noisy being off the highway. It was super old looking inside with a bubble tv and squeaky floors with old carpets. It felt kind of like a motel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent quiet hotel away from the crowds

Posted Sep 13, 2014
Pros: Very quiet a and comfortable. Helpful staff.
Location: Banff hot springs!
Generous and helpful staff. Willing to make special accommodations for forgotten items. Quick efficient service. Quiet rooms and very comfortable beds.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Nice hotel, short distance from town

Posted Sep 11, 2014
Pros: The sheets and bed were incredibly comfortable. We expected a larger sized room, but arrived to find one much smaller, however, it was incredibly cozy
Cons: It indicated we would have an LCD TV, but this wasn't the case.
The room was smaller - the same size of the one in NYC - however it was incredibly cozy without being cramped. The small bar fridge was great to have, and the drive to town center was less than 5 minutes away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Lovely view and away from the crowds

Posted Sep 11, 2014
Pros: See above.
Location: Convenient to all Black Hills sites.
Staff was friendly and efficient. Hotel was pleasant and room very comfortable. Not a view from our room but there were decks to share, with a view of a profile of Jefferson. No restaurant on site but a decent buffet breakfast was provided.
4 out of 5
Recommended
for Families
by A verified traveler

Conveniently Located

Posted Sep 8, 2014
Pros: Pet Friendly, Staff
Cons: Hotel Decor inside the rooms, refresh required.
Location: Banff is right next door, what more could you ask for!
A 2 day stay was comforting but limited time spent in the room. The room allowed for my dog but was very basic in layout and amenities. The TV remote did not work too well. The staff were very friendly and welcoming. The food at the Bistro was very good. All in all a pleasent experience, with great views out of the dining area and bar.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel by the mountains

Posted Sep 6, 2014
Pros: Staff
Nice hotel with a great view of the mountains. Hotel staff was excellent and were always happy to help with anything. TV set wasn't working though and could only get one channel on the receiver.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort McMurray

Best in Banff

Posted Sep 5, 2014
Pros: Everything!
Cons: Bigger coffee pots in the room lol
Location: Location was fantastic. Seemed like there was a lot of hiking, biking, recreation around.
Everything about this hotel rocked. We had our own patio that overlooked all of Banff. It was way better than any downtown location as it was quiet. They have the best patio in town. The food and bed in breakfast was amazing. I would recommend this hotel to anyone. And the beds were soooo comfortable! loved it there. They staff was excellent, friendly and we were never bothered by housekeeping. Loved it :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at the edge of Banff Town

Posted Sep 2, 2014
Pros: Quiet and cozy
Cons: Add continental breakfast would be great.
Location: Close to freeway and easy to get on it for Lake Luise and Jasper.
This is a hotel at the edge of the banff town and need a 5 min drive to get to downtown. However, this is a nice place to stay and locate at the foot of a mountain. We saw a big elk in the parking lot, which was very exciting. The room is clean and has a restaurant in the base level for dinner and breakfast, though the dishes were pricy. Parking is free.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Beautiful view, comfortable room

Posted Aug 28, 2014
A beautiful view from the patio outside our room, watched the sunrise on the mountain with morning coffee. Very clean and comfortable room. Close enough to town but not in it. Friendly, helpful staff. Could hear some noise from the highway down the hill from the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from oxford

Nice hotel, but a bit cold.

Posted Aug 24, 2014
Nice hotel, but a bit dated. No elevators. Room was very cold and temp control too complicated, necessitating a call to reception. Other than that, all good. Outdoor hot tub looking onto the mountains was amazing.