Ratings based on 545 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Beautiful view, comfortable room

Posted Aug 28, 2014
A beautiful view from the patio outside our room, watched the sunrise on the mountain with morning coffee. Very clean and comfortable room. Close enough to town but not in it. Friendly, helpful staff. Could hear some noise from the highway down the hill from the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from oxford

Nice hotel, but a bit cold.

Posted Aug 24, 2014
Nice hotel, but a bit dated. No elevators. Room was very cold and temp control too complicated, necessitating a call to reception. Other than that, all good. Outdoor hot tub looking onto the mountains was amazing.
4 out of 5
Recommended
for Other
by A verified traveler from Houston

Quiet, beautiful patio with fantastic view.

Posted Aug 23, 2014
Pros: Beautiful setting, gorgeous views from patio, restaurant open all day, friendly waitstaff. Food in restaurant was delicious although expensive.
Cons: Lighting in room is very dim. One day no one came to clean my room even though I was out all day and had not left any sign "Do Not Disturb" on my door
Location: You can drive into Banff in five minutes, but parking in Banff can be tough as it's crowded in summer. Scenery all around the area is spectacular.
The hotel was very nice overall and is in a quiet location away from the crowds of Banff. I am an older woman traveling alone and felt very comfortable there. The waitstaff always talked to me and asked friendly questions. The restaurant breakfasts were especially good, though it took a long time for the food to be served. Even in rainy or misty weather the views are just fantastic.
1 out of 5
by A verified traveler from Rocky

Be carefully

Posted Aug 21, 2014
Pros: Nothing
Cons: All
Couldn't wait to leave the room was dirty and the staff was not pleasant I would never recommend any one to stay there
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Good Banff experience

Posted Aug 16, 2014
Pros: The food, the quietness, lots of parking, friendly service.
Cons: Carpet cleanliness
Location: Everything. Banff has so much to offer and everything is at a very manageable distance.
Close by but not in the busy touristic area. The food is fantastic, worth the short ride away from downtown. Friendly service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Aug 11, 2014
It was good and I will recommend it a small size family
4 out of 5
Recommended
for Everyone
by A verified traveler from W

Comfy Hotel to stay

Posted Aug 8, 2014
We spent 3 nights at this hotel. It was a very good experience. The staff work there are quite friendly. They answered every question we asked about Banff patiently, which helped us a lot n saved us much time. We enjoyed the front view of the room too. The only thing that was not perfect here is the wifi signal is so poor. We can't connect it most of the time. Other than that, is excellent.
5 out of 5
Recommended
for Families
by A verified traveler from the Netherlands

Friendly place, feels a bit Ike home.

Posted Aug 3, 2014
Pros: Outside of tourist trap Banff. Staff is excellent, staff are true hosts!
Cons: There is no elevator, which is a nuisance if you have to haul your luggage to the first floor. But ... the staff is helpful. WiFi is not good in the r
Location: Beautiful ride to Vermillion lake and up the mountain near Banff.
Friendly staff with true interest in their guests. Rooms were clean and cosy. We were glad not to stay in Banff ikzelf, which is a tourist trap. We took the car out to Vermillion lake which is close to the Juniper hotel. Cool ride!
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great hotel with a fantastic view

Posted Aug 2, 2014
Pros: Friendly, clean, fantastic views.
Location: A little out of town so you really need a car
Excelent hotel with a fantastic outdoor bar food court with awesome views. Reception staff Will and Amil so friendly and helpful. Highly recommended.
3 out of 5
by A verified traveler from A

Skip this hotel

Posted Aug 2, 2014
Old, outdated. Needs redoing top to bottom. Resterant nice but over priced.