Ratings based on 1,882 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Beautiful view from our room...every room I think

Posted Mar 4, 2015
Pros: Great food, great view
Location: Walking ditance to gondola and pools
very comfortable, we will return, great food, excellent service, friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler

A very classy hotel with top notch service

Posted Mar 1, 2015
Stayed two nights. The food was excellent I and our room was very comfortable. It's worth it to have a room with a view and valet parking. It's. Short walk to the hot springs for a soak at the end of your day. The staff was excellent and professional. We will definitely return to thie Rimrock.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Pretty Nice but somewhat Average.

Posted Feb 26, 2015
Pros: The bed was so very comfortable :)
Cons: The hallways reminded me of the halls in the Stanley Kubrick movie "The Shinning" You really need to put up some artwork.
Location: Melissa's Missteak for breakfast...best eggs Benny in Banff.
Nice, clean, quiet and remote but nothing "Wow!" about the stay there. Glad I tried it once but will likely not return as I enjoyed Tunnel Mountain Resort more than this .
5 out of 5
Recommended
for Couples
by A verified travelerfrom Regina, SK

Fantastic Resort Experience with Incredible View

Posted Feb 24, 2015
Pros: Fantastic staff, comfortable and extremely clean hotel, restaurant service was exceptional. Room was beautiful with a phenomenal view.
Location: Just outside of town, less than 5 minutes up the mountain from the main strip. The city bus has a stop at the entrance of the hotel. Great location!
From the moment we checked in until the time we left every moment was above and beyond expectation. The staff was fantastic, the room was better than expected and the valet/concierge was exceptional. Would stay here again in a heartbeat.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Squamish, BC

Beautiful hotel in the heart of the Rockies

Posted Feb 23, 2015
We came here for a romantic weekend getaway. Everything about this hotel is amazing: the views, the food, the staff, we're all incredible. Also, highly recommend the Eden restaurant. Worth every penny.
4 out of 5
Recommended
for Families
by A verified travelerfrom Edmonton

Nice hotel and close to the Banff Springs

Posted Feb 20, 2015
The Rimrock was a nice hotel in a beautiful location - Banff. Our room was clean, comfortable and had a lovely view of the mountains. The beds were very comfortable. We stayed on the Family Day weekend with our 10yr old - she enjoyed the pool! As it was Family Day weekend I would recommend to the hotel that they do something special/fun for the children - like the Fairmont does on this weekend - to make the experience more special for families.
4 out of 5
Recommended
for Everyone
by A verified traveler

amazing hotel, but one hiccup

Posted Feb 20, 2015
Location: walking distance to the gondola and upper hot springs
best hotel ive ever stayed at. But they dont tell you that they take 250$ off your credit card and keep it for 2 days and counting and an expedia reservation means they add 20$ for self parking.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Honeymoon in Banff at the Rimrock was amazing!

Posted Feb 19, 2015
Pros: The staff.
Location: Location was great. Bus ride to town was very short.
The hotel is nestled at the very top of the hill within walking distance to the Banff Gondola and Hot Springs. Our room had spectacular views of the canadian rockies. The hotel provides free complimentary bus passes to get in and out of town (about 5 minutes). You can't ask for better service. The people that work at the Rimrock really care. They were amazing. Best hotel experience I have ever had!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Great Getaway

Posted Feb 17, 2015
Pros: Valet staff were fantastic and the massage was excellent
Cons: Spa facilities are OK - not the Banff Springs
Location: A little out of the way, but they have a shuttle bus into town.
We only stayed one night but the view was spectacular and the staff were friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Caribbean

Great location minutes from town

Posted Feb 17, 2015
Pros: Location, service and in hotel facilities
Cons: Conceirge/valet
Location: Banff ski town
Great location, helpful staff, spacious rooms, bathrooms ok.