Ratings based on 1,649 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from Red Deer

Nice

Posted Aug 21, 2014
Pros: The room was spacious and comfortable and the views are amazing.
Cons: The skills of the chef at the Primrose Restaurant could use improvement.
Location: The complementary bus offsets the hotel's distance to Banff. Nice touch.
Overall, the hotel is nice and the staff is friendly. The Promrose restaurant, however, is only second rate.
3 out of 5
by A verified traveler from calgary

ok hotel

Posted Aug 18, 2014
Pros: location
Cons: needs updates
Location: too far from town,
service good,facility old and outdated,air cond didn't work in our room,and at over 500 a night i expect perfection
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Fabulous!

Posted Aug 17, 2014
Pros: The luxury feel in the quiet mountains above Banff.
Location: It's 30 minutes from Lake Louise, 5 minutes outside of Banff.
Rimrock Resort is exactly that... a resort. It's just a few minutes outside of the center of Banff, so you get the convenience of town with the quiet of being in a mountain resort. Every member of the hotel staff was pleasant, knowledgeable and went out of their way to make sure my every need was met. It was remarkably clean and I wouldn't hesitate to recommend this hotel to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view

Posted Aug 17, 2014
Truly a lovely experience at a lovely hotel. Great rooms, very comfortable beds, and beautiful bathrooms. The Primrose was very good as well. The staff was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Good Value

Posted Aug 15, 2014
Pros: Room size, bathroom, location, view (I am on 8th floor) and free internet.
Cons: If parking is free
Location: Very close to downtown Banff. Hot Spring spa is just a few minutes walk. Hotel patio with great view. You can walk miles along beautiful trails.
Very impressed with room size, clean carpets and jet bath tub. Lobby, hallway and dinning area are tastefully decorated. On site parking is convenient and cost is reasonable. Staff is friendly and checkout is breeze. Good selection of food in the hotel with reasonable price, about half of that at Fairmont Lake Louise. The hotel feels new and is surrounded by view. Plenty of towels and comfortable bed and pillows.
5 out of 5
Recommended
for Everyone
by A verified traveler

5 Star Hotel

Posted Aug 15, 2014
Pros: Location and size of rooms
Hotel rooms were spacious. Staff was attentive to our needs
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, ON

Nice views

Posted Aug 14, 2014
Pros: Beautiful views
Cons: It would be even better if breakfast was included. Only other complaint was bathroom door opened in to the bathroom which was too small for this.
Location: Directly across from hot springs and the gondola was just up the street. There also was a public bus that picked up at hotel and drove directly into
Located directly across the street from hot springs. Staff were friendly. Room was nice and large.
4 out of 5
Recommended
for Everyone
by A verified traveler

4 Star Hotel, walking distance to Banff Hot Spring

Posted Aug 1, 2014
4 Star comfort with all the trimmings. Walking distance to the Banff Hot Springs and only a short distance to drive into Banff townsite. Beautiful views and nice to be away from all the hustle and bustle of downtown Banff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
Expensive but fair value. Parking $16/day - EXTRA. Restaurants are very expensive. I recommend many of the good restaurants on town. Or the small coffee shop at the hotel. Rim Rock needs a defined lobby. The Lobby/ Lounge is confusing. Very restrictive personal alcohol consumption rules. A pain!
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, Utah

Breathtaking Views

Posted Jul 21, 2014