Ratings based on 1,661 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Park the car No need for it

Posted Sep 16, 2014
Walk to hot springs Walk to gondola Public transit to downtown from morning till nite free from hotel Stress free and no driving and trying to find parking downtown which there is not much of Very nice option
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Nice hotel, could use some updates.

Posted Sep 14, 2014
Staff were great. Eden restaurant was amazing. Rooms could use some updating. I was surprised by the small tub. The bathroom was unimpressive for a premium room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing views

Posted Sep 6, 2014
Excellent service. Beautiful hotel Gorgeous room with mountain view. All the extra details you want in a room. Bed was amazing. I would have liked a nicer bath tub though. Paying that much for a room I was hoping for a jacuzzi But all together I would stay again !
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Girls get away

Posted Sep 5, 2014
Pros: Great view, close to the gondolas for Sulphur Mountain, friendly and efficient service, great spa services.
Cons: Nothing - all was great.
Location: Shuttle took us into Banff town centre, very efficient. We were 5 minutes walk to the Sulphur Mountain gondolas.
We had a relaxing time at the spa. Excellent services at reasonable prices. At check in - we were asked if we wanted to upgrade to a premium room (with a view) and we said yes. We are so glad we did - it was a magnificent view to wake up to. Staff were very friendly and helpful. Would definitely stay at the Rimrock again. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary, AB

Quick trip after our wedding

Posted Sep 4, 2014
We had a lovely stay at the Rimrock. The staff were very friendly. Facilities were clean and luxurious. It felt a little worn compared to past stays. However, the bed was beyond comfortable. Dinner at Primrose was great. Loved the wine and the view.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Banff beauty

Posted Sep 2, 2014
The Rimrock is a 5-star hotel in every way. The rooms are clean and spacious with a terrific view of the mountainside. The staff is very friendly, accommodating and knowledgeable. We ate at the Primrose restaurant where the food is excellent. The waiters hail from Australia, England and all over Canada giving it a bit of an international flavor. The lounge in the lobby is a terrific bar with a double sided fireplace and a scenic view of the great outdoors. The hotel is pricey but well worth it in terms of value. It was truly a treat to stay at the Rimrock and if we return we will definitely come back again.
5 out of 5
Recommended
for Couples
by A verified traveler from Northern California

Great view.

Posted Aug 31, 2014
Pros: Out of town, shuttle bus pass easy to use, free internet service
Cons: Parking should be free.
Location: Visit the National Park sites.
Though the room was on the 3rd level with a view through trees, there were great views from the lobby area and spa. fitness center. pool patio. Great value for $260 nightly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel!

Posted Aug 26, 2014
We stayed one night. The staff was friendly and the room was wonderful!
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Mountain Escape

Posted Aug 26, 2014
Pros: Beautiful room with an outstanding view. Close to everything Banff has to offer.
Cons: The lounge food was a bit disappointing. An outdoor space that is in the sunshine in the afternoon would be nice.
Location: We took in the mountain scenery, enjoyed the town, went Canoeing on the Bow and mountain biking along Brewster Creek.
A lovely long weekend spent in the mountains. The room was perfect with a lovely view of the peaks. Staff was courteous and very helpful. The food was a bit disappointing but otherwise the entire stay was a perfect get-away for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from U

Beautiful mountain escape.

Posted Aug 26, 2014
The staff was great! Friendly and helpful. It was a great experience.