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Reviews of Panalee Koh Samui Resort

3.5 out of 5
Panalee Koh Samui Resort
MOO 6, TAMBON MAENUM, KOH SAMUI,, SURATTHANI, 73/9, Koh Samui, Surat Thani Province

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 56 reviews" "
Rating 8 - Good. 26 out of 56 reviews" "
Rating 6 - Okay. 9 out of 56 reviews" "
Rating 4 - Poor. 6 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Murray

Panalee Resort- Koh Samui
Nice hotel, needs a bit of upkeep. Pool area was very nice and taken care of. Cottages had many small openings around the windows for mosquitos and critters to enter the room- recommend you take a roll of packing tape or similar to seal holes. Breakfast was adequate at best, we felt like eating out instead.

8/10 Good

Natalie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
We really liked this resort. A bit far from town but nice rooms, pools. Upon leaving we were told 400 baht for a taxi then told 300. We were in our way to the pier. Once we got there our driver (who was a friend or employee of the resort, not a taxi driver) told us the ferry wasn't running due to weather. So he tried to tell us he would have to take us to the other pier which was really far away and would cost us a lot of money. He was using the guy at the front desk on the phone to explain. They were telling us we had gone to the wrong pier because we were wrong. After arguing for 10 mins the ferry crew explained we were at the right pier and would provide free transport for us. They had moved due to the storm and not our fault. This was hugely disappointing as the resort was very nice but the staff obviously tried to use this opportunity to take advantage of us. For this reason I wouldn't go back. If you do don't use third taxi service.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff and a wonderful resort.
Welcoming staff into a wonderful resort. They were very helpful, let us drop our bags off and told us local places to explore for a few hours. Did everything expected of a hotel resort. Only negative is the area it's in is very quiet. Not much to do and not based in a town so we rented bikes. If you don't mind that it's not an issue.

6/10 Okay

paul, liverpool

Liked: Cleanliness, staff & service
Out the way
This resort is mostly villas but does have a newish apartment block on 3 floors but no lift,lovely grounds kept clean, staff where always there to help,has 2 pools one is in need of repair, It is out of the way from most things but if you like quite this will do. Mostly Chinese and Japanese seem to stay here.only serves breakfast and there's no bar to get a drink you have to go over a very busy road to get a drink.there is a 7/11 nearby.costs about 700 Bart from airport by taxi 500 Bart to chawang

4/10 Poor

Mike, Auckland

Disliked: Staff & service, property conditions & facilities
Poor reception
Staff very poor at reception, hotel ok , but not on beach as advertised

8/10 Good

Sergey, Kiev, UA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, but staff should learn English
Hotel is beautiful, clean. Garden is very good. But beach is located on other side of the road. Another problem is corals, which are very near to the coast, so forget about swimming around. There is cheap scooter rental in the hotel (250 BTH), so you can get any beach you want. Despite beach problems hotel location is great. Place is quiet, perfect for couples. Definitely recommend.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for relaxation. Not for shopping
not walking distance to shops other than 7/11 but great for relaxing on the beach and enjoying the lovely food at beach front restaurants. Very helpful staff, beautiful gardens and rooms

8/10 Good

Antoinette, Edmonton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach was lacking as you have to cross the road to it. We wanted to extended our stay but wasn't able to get the discount from hotel, even though, we booked for 11 days. Otherwise, it was a pleasant experience. Don't know if the price we paid was worth the value offered.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hana, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel close to everything
Quiet oasis in green jungle, across the road from nice beach, restaurants and stores. This part of Koh Samui is more on quiet side, not like east side of the island, but exactly what we were looking for. We rented a moped for 2 nights and went to see the falls and night market at Nathon pier and Fisherman's village - a must see! My husband bought a boat tour to Marine Park with kayaking and snorkeling - beautiful caves, white sand and magnificent views of all area. I just broke my foot, so I went for minivan tour around the island which stopped at all major attractions and included elephant trekking, fish spa and elephant and monkey show. Many people already commented on it and I just echo their sentiment when I say - don't go for this. The animals looked tired and overworked and when I talked to one of the tour guides he confirmed it. He said if tourists wouldn't ask for it, they would not train and hurt the elephants....

10/10 Excellent

Travel-nomad, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel across the street from a beach
Pictures on the web doesn't do justice at al. Hotel is wonderful. Great looking, clean. We had v view of the pool, sea and the hills, covered with palm trees. only thing that is missing is a radio in the room and a breakfast is every day the same. Eggs, bacon, ham, toast with jam and butter, fruit, coffe and tea. I wish there were more options than just eggs. It's still cheap, so well worth taking it. For dinner and lunch you have restaurants across the street, also cheap and delicious food. Location is out of the main turistic part of the island, so it's quiet and calm. Just rent a scooter for 5€ a day and everything is reachable with it. Loved every bit of this hotel, so definitelly recomment it.

10/10 Excellent

pawel, poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!!!
Me and my girlfriend spent here 5 nights and loved that place! Two pools, new and comfortable rooms, quiet beach with white sand. In fact it is outside the main touristic places (chaweng or lamei beach) but if to get there you just need to rent a scooter for 200baht/day and within 20 minutes you're there:-) great place!!!

8/10 Good

love traveling, BKK

Liked: Property conditions & facilities, room comfort
Nice room , nice pool and great atmosphere
I stay 2 nights there. It was a nice hotel with lovely pool and good atmosphere. The beach and seven-eleven are not so far from the hotel.

4/10 Poor

Nathan, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Quiet
I was there in October and had the place all to myself. Unfortunately that meant no restaurant and the breakfast was pretty average. Room and pool was fantastic though if you're looking for a place to relax while you travel around, which is exactly what I was after.

4/10 Poor

P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kim, Brisbane QLD, Australia

Disliked: Property conditions & facilities
Panalee Resort, Koh Samui
This is an old resort of Cabins that has added a 3-Storey Walkup. These rooms are new but like most things in Thailand, the plumbing is bad and there is no Internet in the rooms - only available down at Reception - very inconvenient! There is an eating area next to the Reception but it only serves Breakfast which is very, very basic and it is not open at any other time. There are no Bar or Restaurant facilities in the Resort but there are a couple of very good local restaurants and a 7-Eleven within walking distance. The Resort Staff, however, are pleasant and try to be as helpful as possible. On the plus side, the Resort is across the road from a beautiful long white beach with clean water for swimming. If you are looking for basic, clean accommodation in a quiet location, this would suit you.

8/10 Good

Kate, Taranaki, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We read the hotel was closed for renovation and could not get hold of them on the morning of the day we were arriving but once we got there, we found it was still open, though minor renovations were being undertaken. We were upgraded from a pool view room to a lovely one bedroom bungalow. The bungalow was spacious and had everything we needed. The garden setting was beautiful, the pool was great and the staff were friendly. The internet connection wasn't great in the room but it was still easy to access if you didn't mind moving to somewhere where the connection was better. The only other negative is that there were no channels (apart from a couple of news channes) that were in english. Would have been great if they had a movie channel but you could hire some from reception. It was amazing value for money and was a perfect place to stay on our honeymoon. Would definitely recommend.

8/10 Good

Gabriel, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities
Panalee
Far from the airport, nice bungalows, good (but small) pool, the lanai was small with rusty furniture, the food at the nearby restaurant was nice (both breakfeast and dinner) and the service was good! However it's not on the beach as advertised, you have to cross a road with some traffic to get there...

10/10 Excellent

Travis, Houston T.x

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice get away with a beach all to yourself.
Nice quite little place with very polite service.

10/10 Excellent

Ludvig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscina pulita e poco affollata Quiete di notte e do giorno
Stayed 6 nights in Apr 2019
Response from Apirath T. Operation Manager on Apr 30, 2019
Dear Valued Guest Thank you for the 4 of 5-star review! I am genuinely appreciative that you choose us when traveling to Koh Samui. I am so glad to see that you enjoyed your most recent stay! We look forward to the next time you visit. See you again soon! Yours sincerely

8/10 Good

Jukka

Liked: Cleanliness, staff & service
Because of pictures when booking we thought the resort locates on the beach but was other side of the road. Garden area was very nice with hammocks and chairs. Cleanl. Friendly staff. Rooms were clean. The main road was busy and sometimes difficult to cross especially with a child. Noisy too. Recommended for everybody. Jukka.fi🇫🇮
Stayed 2 nights in Mar 2019
Response from Apirath Tanchot on Apr 4, 2019
Dear Jukka, Thank you very much for choosing Floral Hotel Panalee Samui for your stay! I’m glad you enjoyed it and I really hope you will return to us in the nearly future. It is very pleasant if we get a review like yours. We would like to thank you. Best regards, Operation Manager

10/10 Excellent

Anjar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We honestly can’t thank you enough. From start to finish everything went seamlessly. Pu was absolutely amazing so please pass on our sincere thanks. All of the staff were so welcoming and went above and beyond. Our day was absolutely awesome and everyone who attended keep saying how wonderful the day was.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself like a garden, a lot of plants and tree, it’s my favorite part, bird sing in the morning. Room is in newly decorated condition, pretty spacious. Staff is the highlight, smiling and welcoming, willing to help you all the time. Oh, the swimming pools are all good
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room just renovated with nice decoration, cleanliness is the highlight. Staff are really welcoming and helpful. What I like most are the garden and swimming pool.
Stayed 1 night in Jan 2019

10/10 Excellent

Anjar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff are delightful. All genuinely friendly and happy to help. Rooms are beautifully clean with nice outlook, we had a room that looked over pool. Highly recommend. Restaurant breakfast food was amazing. So convenient and so delicious
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place for me to enjoy my vacation, friendly staff and clean room, even though it’s not in it’s town, but they can pick you up from the airport if you can stay longer enough.
Stayed 1 night in Dec 2018
Response from PU on Dec 23, 2018
very glad to hear that you have enjoyable stay with us and looking forward to welcoming you back again in the near future. Sincerely yours,

6/10 Okay

Inuuteq

Disliked: Staff & service, property conditions & facilities
Skuffende
Skuffende standard på hotellet. Dårlig morgenmad. Fin strand.
Stayed 2 nights in Feb 2018

2/10 Terrible

AA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So regrettable
The shower room is very dirty! It was unsanitary. And breakfast is also less kind. The child could not eat it.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
โรงแรมใกล้ๆไม่ไกลจากท่าเรือหน้าทอน
สระว่ายน้ำน่าว่าย ห้องสะอาด และมีความสะดวกสะบายในการเดินทางจากท่าเรือหน้าทอนไปยังหน้าโรงแรม เดินข้ามถนนไปก็เจอชายหาด และร้านอาหารบางปอซีฟู้ด

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Siisti hotelli, ihan ok palvelu.

8/10 Good

Tony, München

Liked: Cleanliness, staff & service
Schönes ruhiges Resort fernab der Touristenmeile
Meine Freundin und ich buchten den Deluxe Room (Pool View). Schönes Zimmer im 1.Stock mit einem kleinen Balkon. Positiv war: -Personal sehr freundlich -Zimmer sauber, tägliche Zimmerreinigung -Roller direkt vom Hotel zu mieten (ca 230-250 THB mit etwas verhandeln ;), einmal Volltanken und dann kann man gut 5 Tage fahren) -Hotelanlage im gut gepflegten Zustand -Lage ist mit im Grünen -Bad war sauber und gepflegt (kein Schimmel oder Tiere, alles funktionsfähig) -Liegt nicht in dem Touristengewühl (wie z.b. Chaweng), somit war das Resort nicht überfüllt und der Pool war quasi immer leer -Pool wurde jeden Tag gereinigt und war top in Schuss -Zimmerausstattung war in einem guten Zustand -Gratis Wasser (1,2l in versiegelten Flaschen) -Wasserkocher, Föhn, Kühlschrank, Klima sowie Handtücher für den Pool und fürs Bad waren vorhanden -Gute Lage zum erreichen von Sehenswürdigkeiten Negativ war: -Betten sehr hart -Frühstücksbuffet sehr deftig (Huhn, Reis, Curry usw.), leider kein Müsli oder sonstiwas zum selber aussuchen. Stattdessen gab es Spiegelei mit 2 Scheiben Toast und einer kleinen Marmelade, also lieber am Strand Frühstücken gehen -Kein Shuttleservice vom Flughafen zum Hotel (zumindestens gab es keine Rückmeldung auf meine Mail, somit musste das Taxi geordert werden) -Für sehr Lärmempfindliche Leute ist die nahegelegen Straße evtl etwas störend Alles in allem ist es jedoch ein gutes Resort was ich weiterempfehlen kann wenn man die angesprochen negativen Aspekte tolleriert.
King-Size Bett
Poolanlage
Frühstückbuffet
Leider sah das Frühstück nur einmal so aus :(

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Nettes kleine Hotel, wir waren im Haupthaus. Gleich über die kleine Inselstraße ist der etwas schmale Strand mit mehreren netten Lokalen, zum Frühstücken, Baden mit Liegen oder Abendessen. Besonders nett, King Bush Reggae Beach. Wenn mehrere Chinesische Touristen im Hauptgebäude wohnen, sollte man lieber ein Bungalow nehmen, dort ist es ruhiger. Das Personal ist sehr Hilfsbereit und freundlich. Preis / Leistung absolut OK!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
für Ruhe-Suchende zu empfehlen
+ sehr schön angelegter Garten + gleich gegenüber, über die Straße ist der wunderschöne Bang Por Strand + sehr ruhig, etwas abgelegen, nicht überlaufen + für Menschen die Ruhe suchen ideal - Frühstück - WLAN funktionierte nur in der Lobby, nur sehr schlecht am Zimmer

4/10 Poor

milou, grimaud

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel sympa mais bruyant
Hôtel un peu éloigné de tout, belle piscine par contre literie inconfortable et hôtel bruyant.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Hotel war okay für eine Nacht. Die Angestellten freundlich und hilfsbereit. Die Zimmer waren eher zweckmässig und das Bett eher unbequem leider.

6/10 Okay

Willem Jan, Leiden

Liked: Staff & service
low budget resort.
Het resort heeft diverse villa's en een hotel gebouw. Alles is in redelijke staat. Schoon. Ontbijt is matig. Personeel is erg behulpzaam. 7eleven en ATM op loopafstand. Resort ligt aan een doorgaande weg zonder hier verder hinder van te ondervinden. Aan de doorgaande weg liggen diverse restaurants, waarvan sommige uitstekende prijs kwaliteit verhouding hebben. Achter de doorlopende weg ligt het strand. Strand is rustig, zeker niet het mooiste strand van Ko Samui. Dit resort was voor ons prima voor een kort verblijf, als je wat meet luxe zoekt dan is dit niet jou bestemming.

8/10 Good

José, España

Liked: Cleanliness, staff & service, room comfort
Cerca de la Playa
Hotel con excelente relación calidad precio. Estuvimos en una casa con dos habitaciones y un cuarto de baño. Hay que cruzar la carretera para ir a la playa. Fuimos en familia y estuvimos bien.

6/10 Okay

Alf-Kenneth

Disliked: Room comfort

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Fine rom, men det er alt.
Vi besøkte hotellet i juli som er lavsesong, men vi hadde ikke forventet å bli så skuffet som vi ble. Hotellet ligger IKKE på stranden. For å komme til standen, som forøvrig ikke er mulig å bade i da det er langgrunt, må man over en høyt trafikkert vei uten fortau. Etter klokken 10 på kvelden er alt stengt, og hele hotellområdet uten noe form for belysning, så man må ha lommelykt for å komme seg til hotellrommet. Det var ingen bar eller restaurant på hotellet, og bassengene var skitne. Selv om vi hadde betalt for 11 netter endte vi opp med å forlate hotellet og dra videre til Lamai Beach. Jeg vil ikke anbefale Bang Po eller dette hotellet til noen.

8/10 Good

낚시왕익동

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
이정도 가격에 수영장이 2개 딸린 숙소면 괜찮은 것 같긴해요~
수영장이 2개 있는데 그럭저럭 놀기 좋아요~ 해변은 놀기에 별로라 그렇지만 한 번 묶고 갈만 합니다~

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms!
We had a room with direct pool access, which was great! Breakfast was ok and the restaurant accross the hotel was really nice.

10/10 Excellent

Sylvain, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
voyage à Koh Samui
Hôtel très bien, il faut traversé la route pour avoir accès à la plage. Mais c'était bien.

8/10 Good

songklod, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful and quiet
Quiet,Clean,bigroom and value price.But far from airport.

10/10 Excellent

Marcel + Olli, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gepflegte Anlage
Sehr schöne Zimmer, gutes Preisleistungsverhältnis, ruhige Lage, sehr schmaler Strand, nettes Personal, Frühstück mäßig

8/10 Good

Frank , Canadien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le complexe à moi seul
Excellent considérant lecrabais significatif. Grande chambre, tranquillité, bon réseau internet.

8/10 Good

Elin, Gävle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better pool than beach
Positive: Two pools. Outlet on both sides of the bed. 7/11 a few hundred metres away. Beach just across the road (not that great but nicer if you walk a bit to the right). Pretty cheap minibar (small beer 50 baht, soft drinks 30 baht). Comfy beds. Negative: The tile in the pool had pretty sharp edges. Description said bathtub but we didn't have one. Ants in one of the beds (they fixed it though!). Something was running around and being noisy on the roof/in the ceiling. Toilet never filled up so couldn't flush properly. Pipes made screeching noises when running water. Windows in bathroom didn't close. Would stay again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เยี่ยม
ที่พักเดินทางสะดวก ติดถนนหลัก ห้องพักสบาย แยกเป็นสัดส่วน อาหารเช้าอร่อยดี