Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

のんびり滞在にはおすすめ

Posted Dec 27, 2014
ホテルの施設はプールやプライベートビーチがあり、のんびり滞在するならおすすめです。 ホテル内は英語が必須になり、日本人スタッフがいないため日本語は通じません。 また、ホテルまでの送迎をリクエストしたもののbooking出来てなく、再度頼んだが前日確認したらまた取れてなかったのが残念。レストラン予約も滞在中一度あり、ホテルスタッフの対応にはがっかりさせられました。
1 out of 5
by A verified travelerfrom hong kong

眠れないホテル!!

Posted Dec 16, 2014
Pros: プール
Cons: うるさい。騒音妨害。
Location: ラグーナなので虫が多かった。
早朝までホテル内にあるクラブで大音量の音楽を流します。 お蔭でリゾートに来たのに睡眠不足。ホテルなのに宿泊客の睡眠を妨害するホテルは初めてです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Carlsbad, CA

Posted Dec 2, 2014
Pros: The relaxed and gracious atmosphere.
Location: Take the resort van into the nearest town for other (more inexpensive) restaurants and shopping.
Wonderful hotel that has it all. Nice beach with lots to do. We were surprised at how large the resort was and it was quite a hike to our room. The next time I'll ask for something closer to the lobby. Loved the elephant entertaining at breakfast. The food was superb and the staff gracious.
Comment from Hotel Management
Dec 11, 2014 by Jerry, Hotel Management
Dear valued Guest, Thank you for your positive rating and feedback. I am glad to learn that you enjoyed your stay with us, and I hope to have the pleasure of welcoming you back soon. Warmest regards, Albert Ocasio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great beach and pool area. Free kayaks were great

Posted Nov 30, 2014
Excellent staff with a professional nature! Could not fault!
Comment from Hotel Management
Dec 11, 2014 by Jerry, Hotel Management
Dear valued Guest, I am pleased to read that you enjoyed your stay with us, and that you appreciated the many complimentary activities available. I hope to see you return soon. Warmest regards, Albert Ocasio General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

リゾートホテル

Posted Nov 18, 2014
広大なリゾートです。リゾートの外に出るのは,少し不便でしたが,大抵のことがリゾート内で事足りてしまいます。
Comment from Hotel Management
Dec 10, 2014 by Jerry, Hotel Management
Dear valued Guest, Thank you for your review. I am glad that you enjoyed your stay with us here at Angsana Laguna Phuket. We are proud of our unique location, away from the hustle and bustle of Phuket Town, and for those wishing to explore the island we offer shuttle services to Phuket Town and Patong. We hope to have you as our guest again in the near future. Warmest regards, Albert Ocasio General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 25, 2014 on Hotels.com
日本人がイメージする東南アジアのリゾート、まさに当てはまりました。 日本にはない様な広く開放的でリゾート気分を充分に味わえるホテルでした。開発途上国であり衛生面の心配をしていましたが、特に問題なく隅々むで清掃されてます。 ホテルから車で少し出ると、タイのお国柄が出ている面もありますが、ホテル内でも十分に遊べます。 あとはタイで回りたい場所などをしっかり決めていけば旅行そのものは素晴らしい物になります。 優しいスタッフの方々、プーケットの綺麗な海を思い出すと、是非また泊まりたい。
Comment from Hotel Management
Jan 10, 2015 by Jerry, Hotel Management
Dear valued guest, Thank you for taking the time to write about your experience at our resort. I am delighted to read that you have enjoyed yourself in Phuket and at our resort. I am also heartened to read that you had a positive experience with our staff. I look forward to seeing you return to our resort in the future. Warmest regards, Albert Ocasio General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

저렴.만족

Posted Oct 22, 2014 on Hotels.com
괜찮다.조식도 좋으
Comment from Hotel Management
Jan 10, 2015 by Jerry, Hotel Management
Dear valued guest, Thank you for your kind feedback regarding our resort. I am glad that you have enjoyed the breakfast at Market Place, which offers a buffet with a wide selection of food. We hope to see you return soon. Warmest regards, Albert Ocasio General Manager
5 out of 5
Recommended
for Families
by A verified travelerfrom Singapore

Excellent quality of resort; great service.

Posted Oct 2, 2014
Pros: Room was great Condition & landscaping of the resort Cocktail hour (for suite &villas) Pool & jacuzzi area Staff Children's playground & elephant
Cons: Sofa in living area very hard and not comfortable Air-con in rooms was super noisy Breakfast buffet 7/10 (I am fussy, it was very good)
Location: We didn't explore the area, but did take a half day speedboat trip to some nearby islands. There are lots of excursions available.
We are family of three, young boy, and stayed in a 2 bed suite. The quality of the room, pool, restaurants was excellent. The staff were friendly and helpful. Only complaint for the room was the sofa in the living space wasn't comfortable and the air-conditioning was too noisy to have on at night. Minor complaint overall was that we weren't told on booking that the restaurant for villa guests was being refurbished; and we weren't told that there was an a la carte menu for villa guests until the last day. Although technically 'on' the beach, you can only see it from the beach club (which was a nice bar, pool and restaurant area). There are fireworks almost nightly. There's a visit by a baby elephant twice daily - they kids loved it. No pressure at all to tip, but 50-100 baht gets a thank you from the elephant himself! Overall - it's one of the best places we've stayed. Highly recommended.
Comment from Hotel Management
Oct 23, 2014 by Jerry, Hotel Management
Dear valued guest, Thank you for sharing your feedback with us and other travelers. It was a pleasure to read how much you enjoyed the comfort of your room, the daily sunset cocktails with canapés and the other privileges extended to you as part of this exclusive accommodation option. Thank you also for sharing some areas that you felt could be even further improved. I apologize for the malfunctioning of the air-conditioner in your room, and truly regret that in this instance we were not able to fix it as quick as we would have liked to. It would be a great pleasure to welcome you back for another relaxing stay at Angsana Laguna Phuket soon. Warmest regards, Albert Ocasio General Manager
4 out of 5
Recommended
by A verified traveler

Great for Kids and Adults Alike

Posted Oct 1, 2014 on Hotels.com
Pools, Beach Club, the Beach, the Elephant, the Thai restaurant, professional and friendly staff
Comment from Hotel Management
Jan 3, 2015 by Jerry, Hotel Management
Dear valued guest, Thank you for sharing your feedback with us and other travelers. It was great to read that you and your party enjoyed your stay at our resort, and that you especially liked the daily elephant visits and private beach club experience as part of this exclusive accommodation choice. It would be a great pleasure to welcome you back for another relaxing stay at Angsana Laguna Phuket soon. Warmest regards, Albert Ocasio General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

靠近海灘,不錯的酒店

Posted Sep 25, 2014
15人訂了三房及四房Villa各一,全程15人在四房Villa活動,雖然地方有點舊,但地方方很大,由室內客廳望出可見到室外活動情況,泳池很美,開放式廚房很大,餐具足夠,但只有簡單廚具,亦可池畔燒烤。地下有一房一廁,二樓有一套房及二房間共用一廁,廁所稍為不夠,每坐Villa還有四部單車供客人使用。酒店亦安排免費活動,風帆、獨木舟、水上球類亦可乘坐酒店車參觀周圍環境,及乘船遊湖觀光。早餐也不錯,但晚上自助餐就不能接受。附近餐廳亦有提供接送服務。該段日期有其中兩位朋友生日,酒店還送了兩個生日蛋糕給他們。
Comment from Hotel Management
Oct 4, 2014 by Jerry, Hotel Management
尊敬的客户 感谢您将您的入住体验分享给酒店以及其他的旅行者们。 很高兴阅读到您在悦椿酒店度过了一个愉快放松的假期。 悦椿酒店希望能再次欢迎您的到来,为您创造另一段值得回忆的美好假期。 祝您愉快 Albert Ocasio 酒店总经理