“briliant hotel- good value for money.”

stayed 2 nights only, very nice hotel, with breath taking sky roof bar view...a little bit overpriced all over. the location could be better, about 10-15 mins waliking distance to the tube station. the staff in the hotel very friendly and helpfull. the only one thing i was not happy about was that they ask me to pay 700 baths for the WIFI. i think for the 5 star hotel such a things like wifi should be included the price. other than that briliant hotel and service. i would recomended to a friend.

“Very nice hotel, convenient to airport”

The Sofitel Central Plaza Bangkok is located near one of the main highways about halfway between the (old) international airport and the main tourist attractions - Wat Pho and Wat Arun, for example. The hotel was very well kept and clean. Beds were soft and comfortable, while bathroom facilities were more than adequate. I would definitely recommend this hotel to anyone visiting Bangkok for any purpose. My room was well worth the relatively modest price.

“Wonderful experience”

Friendly staff, high standard of service, good facilities.

“great value, great quality, best lunch buffet in Asia!”

What can I say - it's greta value, greta quality, good service. the pool is wonderful. The lunch buffet (cost US$20) is the best I have ever seen and I have stayed in some of the best hotels in Singapore, Hongkong, Bangkok etc.)

“Overall A good experience”

It is a good luxury hotel. Rooms were having all modern facilities. Location was good with shopping mall nearby. Liked the buffet spread. Internet was not complimentary and was at very high charges. Still would like to go again if visiting Bangkok.

“Expensive business centre”

Thought the charges to use the business centre internet facilities were "mafia" rates. The most expensive I have experienced in Asia !!! Management - do something about them.

“Excellet.”

This hotel is immaculate; the service is great, the rooms are great and the hotel is extremely nice. You feel like you are spending money just standing in the lobby, however it is incredible cheap. I would not recommend it for a 2 day or more stay in Bangkok, but if you're just having a look around for one day and then up for a plane first thing the next day it's perfect.

“Good hotel for that location”

Hotel is good, nice service, good amenities.Location is only good for next shopping center...

“Very disappointed in service”

I chose the Sofitel Bangkok Central Plaza because of its proximity to the airport and because one of the amenities listed was complementary airport transfer. When I arrived at the hotel they informed me that they only offer limo service to the airport for approx. 20 dollars. A taxi is only 2 dollars, not a big deal. Next I was told that they did not have the non-smoking room I requested. As I was walking to the elevator to go to my room a person from the front desk ran up to me and said that they were just finishing cleaning a non-smoking room and gave me a new key, nice!. He asked if I had received my complementary breakfast coupon. When I said no he offered to have a bellman deliver it to my room. I waited about 20 minutes for the bellman, during which time a cleaning person entered my room without knocking to deliver soap. When the bellman did not show decided to take a shower and as soon as I was naked the bellman knocked on the door. Needless to say I did not answer. In the morning when I checked out I asked about the breakfast coupon and they informed me that I was not entitled to one! They made a show of researching the issue but after 10 minutes at 5AM I had enough. I didn't really want the breakfast because I had 2 hours to wait in the airport and the airline's lounge would offer something to eat. The room at the Sofitel was very nice and comfortable but the multiple customer service gaffes made my overall experience poor.