Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from bkk

Bad hotel and staff

Posted Aug 21, 2014
Nothing to say the hotel is very bad and the staff very bad
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Affordable, clean and spacious

Posted Aug 3, 2014
Pros: Spacious and clean room with affordable price
Cons: The bed.
Location: Many hawker stalls by the roadside which I was hesitate to try initially, but ended up had all sort of nice streets food everyday and I'm surviving
It's a affordable hotel with clean and very spacious room. There is a small kitchen and partition of a living room. Stayed comfortably for 5 nights with no complaint except that I can feel the springs of the bed when sitting/ lying on it. It's located at Sukhumvit 11, a busy and vibrant area where many foreign visitors were spotted. 10-15 mins walk to the Nana BTS.
5 out of 5
by A verified traveler from Singapore

Good Location and Helpful staffs!

Posted Jul 29, 2014
It was about 30 mins away from our Don Mueng Airport. We had a fast check in and staffs were able to converse in English.We asked them for suggestion on some good eateries and how long does it take to reach some places which they were able to able to advise. We took the two bedrooms, room and I have to say, the room is well-equipped, it is really worth every penny! Also, the rooms were cleaned on time. I felt at home. Thank god we booked the hotel in Sukhumvit as it is the central place and one can easily access to the other places like Khao sarn, Pratunam, Siam within 15 - 20 mins hence we didn't had to fork out so much on transport but what to worry is the traffic. If we come back to BKK, we would definitely stay there again!
Comment from Hotel Management
Aug 4, 2014 by Chaiya Kochchawont, Hotel Management
Dear Khun Priya, Thank you for taking the time to provide us your stay experienced. We were certainly pleased to read that your recent stay at Citadines Sukhumvit 11 Bangkok was a pleasant one. We take enormous pride in our service and facilities, and it is always rewarding to know when our efforts have been successful. Kind regards, Chaiya Kochchawong Assistant Residence Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, excellent location

Posted Jul 22, 2014
Cons: Internet access isn't very good, often get kicked off in the evenings or mornings. Sofa in room is pretty uncomfortable.
Always stay here when I'm in Bangkok. Friendly staff, all amenities available, equipped kitchenette. Five mins to BTS. Good supermarket with foreign food very close by, as are many restaurants and bars.
Comment from Hotel Management
Aug 4, 2014 by Chaiya Kochchawont, Hotel Management
Dear Khun Lorne, We thanks you once again for your always patronage at Citadines Sukhumvit 11 Bangkok. We take enormous pride in our service and facilities, and it is always rewarding to know when our efforts have been successful. Kindr regards, Chaiya Kochchawong Assistant Residence Manager
3 out of 5
by A verified traveler

Very happy with facilities

Posted Jul 17, 2014
Pros: We liked the walking distance with children
Cons: Everything was great with facilities
Location: If you like clubbing we could hear the music from our room.
Very happy with facilities however from 8:30pm-2:00 am we felt like we were in a night club, I am a normal sleeper and couldn't sleep through the street. Noise and the clubs music base that was playing, which isn't the apartments facilities it is its location.
Comment from Hotel Management
Aug 4, 2014 by Chaiya Kochchawont, Hotel Management
Dear honor guest, Thank you very much for taking the trouble to write down some comments about the street noise and club music. We always appreciate receiving comments from our guests and the management is attending to the matters. Kind regards, Chaiya Kochchawong Assistant Residence Manager
3 out of 5
Recommended
by Steve from Salem NH

Citadines on Sukuvit

Posted Apr 22, 2014 on Hotels.com
Just so-so, nothing special.
3 out of 5
Recommended
by Jo from Australia

10 Day Stay x 2 Apartments

Posted Feb 9, 2014 on Hotels.com
We stayed for 10 nights in a one bedroom & my son in a studio apartment. Good points were position was excellant, staff were great, nothing too much trouble & free tuk tuk to BTS excellant. Not so good points were late night noise from clubs downstairs in our one bedroom apartment, although my son's studio (more to the back) was fine. Shower water luke warm in both apartments, had to boil the kettle if you wanted a hot bath. The mattress was rock hard, after commenting they put doonas on top of mattress, which assisted slightly. Also pillows very high & not comfortable. (Noticed later someone else had commented on this point years ago) On-line room photos were outdated & carpet in foyers on 3rd & 5th floor stained, didn't give a good 1st impression. Had read great reviews, but overall did not live up to our expectations.
4 out of 5
Recommended
by Eddie from California

Like the location and reasonable price

Posted Feb 6, 2014 on Hotels.com
Great hotel for the price. I have stayed at this hotel many times. Rooms are clean and a nice size. I particularly like the location with a lot of restaurants and nightlife nearby, and a skytrain station at the end of the road. Access to freeways by taxi is good too. There is a nightclub very close to the hotel, so if you like peace and quiet the room location can make a difference.
4 out of 5
Recommended
for Everyone
by A verified traveler

Improve the Room WiFi

Posted Jan 25, 2014
Pros: Location, price,
Cons: WiFi in room.
Citidines is a good budget hotel, central location, clean good room and basic gym & pool. Major disappointment was the WiFi services in the room which impacted the ability to work..
5 out of 5
Recommended
for Personal Event
by Gabriel from USA

Over all very good

Posted Jan 13, 2014 on Hotels.com
Great service good location the staff was very helpful also price very reasonable