“Excellent hotel in the Silom area”

The overall standard, friendliness and service was really excellent. I was very pleased and would recommend this hotel highly. I would stay here again.

“In the Heart of Bangkok”

This hotel is right next to the Sky Train and the underground so you never need a taxi. It is 5 star, the newly renovated Superior rooms are fantastic. It is back from the main road and 23 floors above so you don't have the usual noise from the foyer. I would definitely stay there again, the staff are very friendly and helpful and the public areas are wonderful, they open out to fresh air so that if you sit with smokers you don't realise.

“Excellent location, great service, 5 star breakfast, overall highly recommended”

The hotel was centrally located close to metros, night life and many restaurants. Short taxi ride to the major shopping district. Room was excellent, very large, modern and clean. All rooms are located on the 24th floor or above so all rooms had a great view of the Bangkok skyline Breakfast was 5 stars. Taxis and tuk tuks were plentiful. We arrived at Songkran (Thai New Year and water festival), the hotel povided us with water guns and waterproof items to keep our belongings dry. The hotel was perfectly located for the Songkran Festival. If you plan to visit during Songkran make sure you take a cab (not tuk tuk) as it can get very wet during the festival.

“Outstanding Hotel”

Outstanding hotel. Outstanding service, outstanding breakfasts, outstanding health club. Highly recommended.

“Everything you would expect of 5-stars”

Booked 2 superior rooms with twin bedding for 4 nights. Arrived fairly late in the evening (around 8:30pm). We were greeted at the door by a series of porters and concierge, who unloaded our bags and directed us to reception on floor 23. Check-in took longer than expected, but the customer service still remained at a high standard. The receptionist even offered us a seat on the lounges and came to us, kneeling by my side to talk to me if she had any questions, which I thought was very unique. The state of the rooms was terrific! The beds were nice and soft and there were a variety of pillow available, the bathroom was clean with loads of complimentary toiletaries plus the toilet was Japanese-style (seat warmer + water spray). During the visit, the concierge were extremely helpful, arranging various tours for us as well as suggesting several meal options in the local area. They also greeted us by name each time we entered the building, which I thought was fantastic! The hotel is in a terrific location, with various hawker stalls and eateries around the hotel. MBK was also walkable, but we preferred to travel 2 stops (to National Stadium) by Skytrain due to the oppresive weather conditions. If there was to be a downside (which there were not many of), it would be that hotel rooms cannot be accessed from the ground floor. You have to catch an elevator to the hotel lobby on the 23rd floor before connecting with another elevator to the guest floors.

“Attention to Detail - Catering”

I took one breakfast during my stay; an English one from the "hotplates." The poached eggs, the toast on which they sat, the grilled tomatoes and the bacon were all cold. Management were very quick to thank me for my observation and equally quick to compensate me. The proof will be if they resolve their "stay hot" methods. The restaurant staff were not to blame; the catering manager is responsible for his dining outputs.

“Wonderful stay in Bangkok”

This was a great choice for a hotel. The location was great. The hotel staff was excellant. We had a problem with the tv but as soon as we called they sent up a repairperson to fix the problem.

“Scheduled refurb”

is just in time. Lovely pool breeze.