Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from kuala lumpur

very nice hitel close to the metro and restaurants

Posted Aug 12, 2014
very helpful staff, large bright rooms, varied breakfast and large pool. great for a family stay as it is attached to the mall and easy to eat outside if required.
Comment from Hotel Management
Aug 14, 2014 by Charles, Hotel Management
Dear Guest, Thank you for taking the time to share your great review, We hope to welcome you back to our hotel very soon! Sincerely, Charoen kuanmit Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good accomodation experience

Posted Jul 29, 2014
Good location and cleanness of hotel made my trip very pleasant. The only comments is the temperature of water difficult to control. It's either too cold or hot.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Great Hotel with great location but lousy Breakfas

Posted Jul 14, 2014
Pros: I was at level 28, it was a quiet room, no street noise, have a peaceful rest. Water pressure for shower is strong. everything is clean
Cons: The breakfast!!!!! unbelievable! If I were to choose to stay in this hotel again, I will choose to exclude the breakfast!
Location: Terminal 21 shopping mall, with lots of lots of small shop......it's like a high class jatujak with air condition, better quality product, clothing.
This is a great hotel with fantastic location, easy access to the BTS and shopping mall. Great city view from the hotel room with the almost full length window glass. Automated window curtain. clean kitchen stencils and a full size fridge! Great coffee in the executive lounge but lousy food. Really disappointed with the selection and the quality of the food, miserable and pathetic. Ok to be fair, only the ambience is good.
5 out of 5
Recommended
for Everyone
by jason from australia

Very nice hotel, right in the middle of it all

Posted Jul 1, 2014
Made you feel very welcome, staff are all so happy, rooms are very clean and the food was awesome
Comment from Hotel Management
Aug 14, 2014 by Charles, Hotel Management
Dear Guest, Thank you for your nice review regarding your recent stay at Grande Centre Point Hotel Terminal 21. Your comment about our hotel which will encourage us to proudly serve our guest. I will forward your nice comment to our restaurant manager for great comment Sincerely, Charoen Kuanmit Duty manager
4 out of 5
Recommended
for Everyone
by frederick from Fort McMurray

Great location, friendly staff, clean room.

Posted Jun 30, 2014
Pros: Location, location, location.
Cons: Security at the entrance could be improved. Because of this central location, there seems to be some vagrants (overstay expats) that are a nuisance.
Location: Shopping, nightlife, restaurants.
This hotel is located at the Terminal 21 mall. Very handy to everything that Sukhumvit has to offer. Walking distance to the night bazaars and markets, with taxis available everywhere. At checkout the porter easily arranged a taxi for me and helped negotiate (down) the price; the taxi was legitimate. This hotel had some facilities that I was not able to make use of on this trip. I highly recommend this hotel. Great value for the price.
4 out of 5
Recommended
for Everyone
by Rochelle from New Zealand

Great hotel great location

Posted Jun 29, 2014
The hotel and staff were lovely. Pool was unfortunately closed due to renovation, however pur room was upgraded due to this so cant really complain. Overall was a great hotel and would definately stay there again.
5 out of 5
Recommended
for Everyone
by Janet from Perth, Western Australia

Nice Hotel and close attractions in Bangkok

Posted Jun 23, 2014
Pros: Central to sky train and attractions
The hotel is excellent, the staff are friendly and are happy to assist you with any question. Will definitely say there again
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel room window facing next door room

Posted Jun 22, 2014
Pros: Connected to shopping complex (Terminal 21).
Visited in early June 2014. Stayed for 2 nights. The swimming pool is closed for renovation for almost few weeks. BIG disappoinment for my son who loves swimming . Hotel room main window slightly facing next door room window. Almost all the room interior and occupants are clearly visible by next door occupants!!! No much privacy as both room windows are facing each other. Services by staff are excellent. Breakfast with good spread. LOCATION is excellent. Unfortunately, due to closure of swimming pool, we opted to stay in nearby Sheraton Grande Sukhumvit for another 3 days.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very charming and helpful staff

Posted Jun 21, 2014
Pros: Wonderful staff
Cons: Bed comfort and light blocking
Location: Excellent location near the sky rail station.
Overall we enjoyed our stay here. The staff were extremely helpful and the rooms were clean and well-serviced. The hotel is also very well-placed near a sky-rail station. We did find the bed a little hard and the corner room we had was too bright at night. For some reason, there was a light in front of the bathroom door that was on all night. The curtains were also not entirely light-tight.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Business Hotel

Posted Jun 18, 2014
Pros: Nice, posh and clean
Cons: The hotel reception staff's command of English.
Location: Night life, Health Land Spa
Big and luxurious. Wifi strength was good an speed is acceptable. Breakfast spread was good too. Had a good night sleep and good breakfast to fuel me up for business meetings the next day. The proximity to shopping centre also allows me to do last minute shopping. Will come back again
Comment from Hotel Management
Aug 17, 2014 by Charles, Hotel Management
Dear Guest, Thank you for taking time to post your review about your stay in our property. I am pleased to read that you had a good time here and all the service provide. Looking forward to welcoming you to The Grande Centre Point Hotel Terminal21 soon. Sincerely, Charoen Kuanmit.