Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Singapore

After several stay in this hotel, disappointment

Posted Sep 9, 2014
Pros: Its clean,
Cons: The hotel must recognize their repeated client
Location: Location is perfect but there are several hotels in this area
I booked a superior room. I didn't know what was superior in this bedroom. As it was my third times in this hotel, I was waiting a nice room as I had it the two first time. No. I got a small room. So they have no data of their repeated clients. And they don't care. Above this problem, the room was clean, the bed comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from sin

Excellent hotel

Posted Sep 3, 2014
We were upgraded to the deluxe room. Hotel is directly connected to the mall, public transport was steps away. To beat the jam we took the mrt to the airport . Restaurant food was excellent. There was a promotion ... Pay one for two.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Amazing hotel in the heart of Bangkok

Posted Sep 2, 2014
Pros: I loved EVERYTHING.
Cons: Nothing.
Location: Located right next to Terminal 21 mall, Koreatown (for nightlife), and the sky train Asok station.
It was an amazing hotel in the heart of Bangkok. The staff was extremely friendly and the view from every room I stayed in was absolutely breathe taking. The pools, Jacuzzi, steam room, and sauna were AMAZING.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Fantastic

Posted Sep 1, 2014
Pros: location and good service.
Cons: bed faces a huge window and therefore, the curtain blackout was not effective.
Great place for food and shopping. Getting around is no problem. Nice room with lovely view. Heard that the breakfast was good as well. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Excellent hotel linked to shopping and Skytrain.

Posted Aug 31, 2014
Pros: Very clean room and friendly staff, good security (need room card to access the lift up to the rooms and linked gate to shopping mall and hotel).
Cons: Have spoons (or plastic stirrer) in room, for stirring coffee / tea.
Location: Conveniently located next to Terminal 21 shopping mall and the Skytrain station. Few stops away from Central Embassy, MBK, Siam Square, 4 face buddha.
Conveniently located next to Terminal 21 shopping mall and the Skytrain Asok station. Few stops away from Central Embassy, MBK, Siam Square, 4 face buddha.
5 out of 5
Recommended
for Everyone
by A verified traveler from kuala lumpur

very nice hitel close to the metro and restaurants

Posted Aug 12, 2014
very helpful staff, large bright rooms, varied breakfast and large pool. great for a family stay as it is attached to the mall and easy to eat outside if required.
Comment from Hotel Management
Aug 14, 2014 by Charles, Hotel Management
Dear Guest, Thank you for taking the time to share your great review, We hope to welcome you back to our hotel very soon! Sincerely, Charoen kuanmit Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good accomodation experience

Posted Jul 29, 2014
Good location and cleanness of hotel made my trip very pleasant. The only comments is the temperature of water difficult to control. It's either too cold or hot.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Great Hotel with great location but lousy Breakfas

Posted Jul 14, 2014
Pros: I was at level 28, it was a quiet room, no street noise, have a peaceful rest. Water pressure for shower is strong. everything is clean
Cons: The breakfast!!!!! unbelievable! If I were to choose to stay in this hotel again, I will choose to exclude the breakfast!
Location: Terminal 21 shopping mall, with lots of lots of small shop......it's like a high class jatujak with air condition, better quality product, clothing.
This is a great hotel with fantastic location, easy access to the BTS and shopping mall. Great city view from the hotel room with the almost full length window glass. Automated window curtain. clean kitchen stencils and a full size fridge! Great coffee in the executive lounge but lousy food. Really disappointed with the selection and the quality of the food, miserable and pathetic. Ok to be fair, only the ambience is good.
5 out of 5
Recommended
for Everyone
by jason from australia

Very nice hotel, right in the middle of it all

Posted Jul 1, 2014
Made you feel very welcome, staff are all so happy, rooms are very clean and the food was awesome
Comment from Hotel Management
Aug 14, 2014 by Charles, Hotel Management
Dear Guest, Thank you for your nice review regarding your recent stay at Grande Centre Point Hotel Terminal 21. Your comment about our hotel which will encourage us to proudly serve our guest. I will forward your nice comment to our restaurant manager for great comment Sincerely, Charoen Kuanmit Duty manager
4 out of 5
Recommended
for Everyone
by frederick from Fort McMurray

Great location, friendly staff, clean room.

Posted Jun 30, 2014
Pros: Location, location, location.
Cons: Security at the entrance could be improved. Because of this central location, there seems to be some vagrants (overstay expats) that are a nuisance.
Location: Shopping, nightlife, restaurants.
This hotel is located at the Terminal 21 mall. Very handy to everything that Sukhumvit has to offer. Walking distance to the night bazaars and markets, with taxis available everywhere. At checkout the porter easily arranged a taxi for me and helped negotiate (down) the price; the taxi was legitimate. This hotel had some facilities that I was not able to make use of on this trip. I highly recommend this hotel. Great value for the price.