Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nottingham

Good location, friendly staff

Posted Feb 28, 2015
Large rooms with great bathroom, pool facilities below average as a lot of tiles missing from the pool. Breakfast choice limited but staff very nice and friendly hotel bar
3 out of 5
Recommended
for Business Travelers
by A verified traveler

部屋は綺麗、遊ぶには便利な立地

Posted Jan 30, 2015
Cons: 外部の室外機のコンプレッサー音
3部屋予約しましたが私の部屋はリビングが無駄に広い。 部屋、浴室はとても綺麗でしたが夜はエアコンのコンプレッサーの音がかなり気になったので 切ってました。 駅は中間ですが街中近いし歩ける方は便利なホテル。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Hotel in process of progress!

Posted Jan 7, 2015
The first impression of Hotel Mermaid was overall great. The staff where very helpful and friendly and everything was very clean. But after a day or two, you began to notice it was missing a few bits a pieces that could have made it one of the best hotels I stayed at in Thailand. The bar by the pool wasn't functioning; the breakfast buffet was uninspired; and a hairdryer in the rooms would have been perfect. However, the rooms where fantastic; they were modern, clean and very comfortable. Something has to be said about their amazing bed linen, it was the softest most decadent bed sheets for a hotel. It sure beats mine back home. The hotel was conveniently close to Sukhumviet Rd where you could catch the train to the city center for some shopping. Unfortunately didn't find any nice restaurants within walking distance of the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom rustenburg, south-africa

clean and affordable

Posted Dec 26, 2014
Pros: everything!
Cons: none
Location: near all the night action, sky train and major attractions
clean and neat hotel. impressive rooms and a excellent experience.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Close to sukhumvit shopping & night life

Posted Dec 22, 2014
Clean, well manged hotel in a quiet street but only 5 minutes walk from the lively night market stalls & nightlife. Ha
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wichita, KS

Good Tourist-class Hotel in Sukhumvit-Asoke

Posted Dec 21, 2014
Pros: Clean, comfortable rooms
Cons: Location, third-party tour/taxi reservation
Location: Off Sukhumvit Road, a short walk or BTS ride from most of the hot spots
This is a good tourist-class facility in a great location. The staff was mostly very pleasant and helpful. The rooms were decent sized by Bangkok standards and very clean. The bed was very comfortable, especially for Thailand. Just two small defects made this a less than top recommended hotel. First is the location on a small Soi off the main road. During rush hours it is virtually impossible to get a taxi to the hotel. Second is that the "taxi reservation" for the airport is a total scam. They want 500 baht for essentially calling a taxi. Save yourself 200-300 baht and either walk to Sukhumvit and get a taxi or just call.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Taipei

除了游泳池的水混濁外 其他都滿意

Posted Dec 11, 2014
Cons: 游泳池的水
除了游泳池的水混濁外 其他都滿意 當天早上約11點半抵達酒店 當時房間已整理完畢 既刻安排入住了
5 out of 5
Recommended
for Everyone
by A verified travelerfrom south wales

Nice clean hotel, bang in the middle of everything

Posted Nov 29, 2014
Great hotel will stay again, love Bangkok, great shops, really busy non stop, great place to go.
5 out of 5
Recommended
for Getaway With Friends
by Merjafrom Salo

Pehmeä sänky

Posted Nov 24, 2014 on Hotels.com
Pehmeä sänky Thaimaassa on harvinaista Thaimaassa, tässä hotellissa sellainen on. Extrapisteet siitä. Myös lakanat olivat todella miellyttävät.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide, Australia

Nice hotel for family & recommend to families

Posted Nov 22, 2014
Pros: Staff hospitable & friendly, respond as soon as they can to any issues, Cleanliness,
Cons: The room we were staying at had a bit of noise coming from the air conditioner which was attached to our window for another room.
Location: Very close to shopping centres and MRT
We stayed 4 nights in the hotel, the staff were very good, supportive, and understanding. Staff cooperative for family with children and try to accommodate the needs by all possible means. We were with a 2 year old child and found the staff very supportive, loving and caring for the child. Everybody was so good to us as well our little boy. Our son loved our time in the hotel.