Outdoor pool

Reviews of InterContinental Bangkok, an IHG Hotel

5 out of 5
InterContinental Bangkok, an IHG Hotel
973 Phloen Chit Road, Pathum Wan, Bangkok, Bangkok

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 1006 reviews" "
Rating 8 - Good. 288 out of 1006 reviews" "
Rating 6 - Okay. 54 out of 1006 reviews" "
Rating 4 - Poor. 17 out of 1006 reviews" "
Rating 2 - Terrible. 6 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best in Bangkok
Stayed 1 night in Mar 2024

10/10 Excellent

Srinath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very friendly staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Abdulaziz, sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and great service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hong Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new good aervice
Stayed 2 nights in Feb 2024

10/10 Excellent

FIDELIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean and staff are all very accommodating and courteous. The breakfast buffet holds a fresh and wide variety of dishes. Supamas and her team really made us so welcomed and spoiled us with their friendly and full smile services. Our housekeeper, Nana was all smile and really kept our time fresh and clean and supplied us all with what we need. My sisters and I are definitely coming back to stay with intercontinental hotel when we come back next time. Keep us the good work guys❣️😘💕
Stayed 5 nights in Feb 2024

10/10 Excellent

Truc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Shivraj

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable & convenient hotel .
Stayed 1 night in Jan 2024

10/10 Excellent

MALCOLM

Stayed 7 nights in Dec 2023

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

abdulaziz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great stay we enjoyed it and we will definitely come again one of the best hotels. Great staff very friendly people.
Stayed 2 nights in Dec 2023

10/10 Excellent

Thanh Binh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2023

10/10 Excellent

SAREM

Stayed 1 night in Dec 2023

10/10 Excellent

Stanislav

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

4/10 Poor

Steve, MIAMI BEACH

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lots of stairs to enter the hotel and no bellmen available to help with luggage. At both entrances there were so many people smoking, you had to walk through a wall of smoke to enter the hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Yenny

Stayed 2 nights in Nov 2023

10/10 Excellent

Katherine Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2023

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel best location
Stayed 2 nights in Sep 2023

8/10 Good

Gary

Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Staff are friendly and helpful. The concierge took initiative to help book for airport transfer when we checked out. The hotel is in great location and near BTS station. Definitely come back again.
Stayed 2 nights in Sep 2023
Response from Apapat S on Sep 28, 2023
Dear Valued guest,We appreciate your valuable time for sharing feedback with us and your satisfaction score means a lot to us and will widen our smile and keep on hard working to ensure that guests will get the best services in every time when visit and stay with us.We are looking forward to welcoming you back. Best Regards,Apapat S.Duty Manager

6/10 Okay

Yuk Yu

Liked: Staff & service
The instructions in the room is not done well.
Stayed 3 nights in Sep 2023
Response from Apapat S on Sep 28, 2023
Dear Yuk Yu,Thank you so much for staying with InterContinental Bangkok. We appreciate your valuable time for sharing feedback with us which helps us to improve our service and standards in-order to make our guests have memorable and enjoyable stay with us. We hope we get a chance to welcome you again and make your stay memorable.Best RegardsApapat SDuty Manager

10/10 Excellent

John paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its always excellent with intercon but the breakfast was not the same like it was before the renovation. They used to have freash coconut juice in the shell and more options
Stayed 4 nights in Sep 2023
Response from Apapat S on Sep 28, 2023
Dear John paolo,Thank you very much for taking the time to list both the good and the less than favorable experiences with the hotel. Please be assure we have taken all of your comments to heart and will follow through on each point to ensure we take opportunity to improve.We hope to have you back again soon as our guest.Best RegardsApapat SDuty Manager

10/10 Excellent

Rabia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from Apapat S on Sep 28, 2023
Dear Rabia,Your satisfaction score means a lot to us and will widen our smile and keep on hard working to ensure that guests will get the best services in every time when visit and stay with us.Best Regards,Apapat S.Duty Manager

8/10 Good

Hamad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My disappointing stay at intercont bangkok
1.Check in was delayed till 5pm because room wasnt ready. 2. Shower corel leaks from door. Design flaw. I almost fell because i didnt expect water flow out fr shower to bathroom..all the way to the sink! 3. Breakfast was disappointing. 1 noodle station that offer same soup noodle daily. And only 2 freshly squeezed juice. I have had better quality at other hotels. 4. Your pool is really to pathethic for a 5star hotel. And i was quite disgusted that some guests wore head gear into the pool. That is very unhygienic.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Across from central world. Hotel staff was very attentive and amenities were top notch
Stayed 8 nights in Jun 2023

10/10 Excellent

Yuen Hung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Toiletries are not provided unless requested. Would be good for housekeeping to replenish each day. Lovely staff and delightful experience
Stayed 4 nights in May 2022

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

4/10 Poor

Jihyeon

Stayed 1 night in Apr 2022

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Samuel

Stayed 2 nights in Mar 2022

10/10 Excellent

Wirunna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Yener

Stayed 4 nights in Dec 2021

10/10 Excellent

Li Hua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , overall good stay
Good if can have extra box of tissue in the room besides the bathroom. Also we had to ask for extra blanket as it was too thin and we were cold the first night
Stayed 3 nights in Dec 2021

10/10 Excellent

Saif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Patirop

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Perfect Parking : took time to find one even on weekdays 5 minutes walk from parking lot to hotel lobby Check-in : I arrived early but the room was ready for check-in. Very helpful ! Check-out : fast service but I forgot to scan my parking pass (the staff didn't ask me about car parking either) so I had to walk back to the lobby again after checkout. Room : Deluxe Room, 2 Queen Beds on 21th floor Spacious room, large bed, various pillows choices (asked the staff), old-fashioned bathtub, nice view, large cable TV but the quality of the picture is not good. Amenities : TWG tea but there is no coffee maker only instant coffee. Rooftop: too narrow with old swimming pool. The sunset view was beautiful. Staff : 1.Front desk staff was very helpful and polite. He didn't only told me the direction (forgot his name but probably a Chinese staff) but sent me off at the connecting walk way (hotel-gaysorn mall). That was very helpful and impressive service. 2. the staff who picked up the phone was very helpful and polite (asked for pillows) 3.the housekeeping came to check on us and very polite. 4.the lady staff who check on guests before entering the pool and fitness center were very welcoming. Overall, They are doing a good job but could be better if they ask guests feedback when checking out / at breakfast time ; Is everything is ok? How was your stay?
Stayed 1 night in Mar 2021
Response from Ms.Phanidnat P. (Duty Manager) on Mar 7, 2021
Dear Value Guest, Thank you for taking the time to tell us about your experience at InterContinental BANGKOK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Phanidnat P(Ms.) Duty Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for warm welcome and any kind support from front team. 😃
Stayed 1 night in Feb 2021

10/10 Excellent

Thanicha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. Very convenient. Great location.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic staff, excellent breakfast, overall staff and service were excellent. Thank you for a wonderful stay.
Stayed 7 nights in Jan 2021

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2021

8/10 Good

Wanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay
The Intercontinental is one of the better hotels in Asia at a reasonable price. The staff, the amenities and the accomodation are first class.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Stayed 8 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
could be better
Good location, very near BTS. Seriously room need renovation cause a but out of date now. Service was okay, cocktails at hotel bar quality was soso with over price.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelled location, attentive staff, spacious rooms
Stayed 1 night in Jan 2020

8/10 Good

Kwok Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained clean and staff go out of their way to make the guest comfortable. I was quite happy with the stay
Stayed 3 nights in Jan 2020