Everyone and I mean everyone was friendly and eager to please. All my questions were answered and always came with an alternative suggestion, which is very helpful is planning your day. The food and entertainment was also great. Our servers at the Italian restaurant on the grounds, Da, Fiona, and Sandy were so lovely and accommodating. Finally, the spa services were impeccable. I was so relaxed and stress free once I finished. The massage therapists were so kind and provided a lovely and memorable service.