Ratings based on 1,377 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

舒適,寧靜房間,酒店職員有禮 酒店內任何地方都收到wifi👍👍👍

Posted Jul 27, 2015
酒店環境舒適,任何職員都有禮貎,地方(寬敞),交通方便,附近環境四通八達,商場連接天橋,可以不用過馬路,步行去拜四面佛 都只係8至10分鐘,非常方便。 酒店樓下就係夜市,一到脕上好熱鬧,值得推介😃😃😃
4 out of 5
Recommended
for Everyone
by A verified traveler

novotel Siam square

Posted Jul 21, 2015
It's a nice hotel. The pleasant of staying at this hotel to me is largely dependent upon the hotel staff. I always at this hotel mainly due to its location. Most of the time, staff are good. The concierge and front door staff are always and always excellent, however.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Japan

駅近&ホスピタリティのホテル

Posted Jul 20, 2015
Pros: スタッフの機転と気働き,サービスのレベルが高いです。ベルは安全なタクシーを選んで交渉してくれ,番号は常に控えているので安心でした。受付は全員がコンセルジュ対応ができ,機転を聞かせて手配代行&秘書的にふみこんだ対応をしてくれました。人数も多く配置され,それぞれが自分で考えてうごいてくれます。
Cons: ビジネスセンターのコピー代が高い。
Location: サイアムスクエア駅徒歩1分。周辺はショッピングセンターに囲まれていますが,特にホテル側はマッサージ&エステの店通りです。高い店もありますが,地元の人が大勢いく安い店でもすごく上手です。
仕事で5泊しましたがスタッフの目が行き届いて安心安全です。建物は古いですが掃除をひんぱんにしています。駅から近く,24時間のセブンイレブンやカフェが目の前にあり,夜遅くなっても安全です。
3 out of 5
Recommended
for Everyone
by A verified traveler from 日本

Posted Jul 19, 2015
Pros: 背の高いドアマンのプロフェッショナルでスマートな対応は、つよく印象づけられた。
Cons: スタッフのコミュニケーション能力の向上。
電話でスタッフに質問したものの返答が分かりにくく、親切さがかんじられない。 三度聞き返し、その都度同じ言葉で返答し、あきれてあきらめ、ありがとう、といっても、返事もなかった。
Comment from Hotel Management
Jul 22, 2015 by Sagar Naker, Hotel Management
Dear Guest, Thank you the feedback on your recent stay at Novotel Bangkok on Siam Square. Your constructive feedback is appreciated. However, I am sorry for the minor shortfall in the service area during your stay. We look forward to welcoming you back in the near future. Sincerely, Sagar Naker General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from 京都

サービスが心地よい

Posted Jul 19, 2015
Pros: タクシーの手配係の人がしっかりしていて、メーター付きの安心タクシーだけを選び、運転手さんにタイ語で行き先を言ってくれる上に、後で何かあってもフォローできるようにタクシーのナンバーもしっかりメモってチェックしていて、とても安心でした。
早朝に到着する便のため、荷物を置かせてもらおうとホテルに行ったところ、無料でアーリーチェックインをさせて頂けました。
5 out of 5
Recommended
for Everyone
by A verified traveler

Random pick worked out well

Posted Jul 18, 2015
Pros: Good location near Siam station which is an interchange station for the BTS.
Cons: Please don't collect the 3000 baht deposit per room. It made my companion and I poorer by 1500 each and we could not buy many things.
Location: A lot of shopping, massage parlours. Tasty street food for strong stomachs.
I randomly picked this hotel from Expedia and it worked out very well. Hotel staff were friendly. Welcome drink of juice served when we checked in, which was unexpected.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

great location

Posted Jul 14, 2015
Pros: room is clean and comfortable
Cons: consistency in housekeeping. not everything was topped up all the time.
Location: Siam station just beside the hotel. Great location with everything you need nearby- 7-eleven, massage, eateries, restaurants, Boots, etc.
nice experience overall, it's better than I expected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Jul 12, 2015
Nice welcome by hotel, have free usage of premier lounge as we got the executive room. Nearby to siam centre, siam square, siam paragon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

Great location and convenient for a short vacation

Posted Jul 10, 2015
Pros: 1. Location. 2. Although quite an old building, facilities were reasonably maintained and environment was pleasant. 3. Flexible with early check-in.
Cons: The bath tub clogged up every time. Bedroom slippers not provided first 2 days. Better assistance needed from concierge for communication with taxi.
Location: Food - Baan Khun Mae, Somtam Shopping - MBK, Central world, Siam Paragon. Take BTS directly to Chatuchak. Massage - many selections.
The location is a reason to pick this hotel - close to BTS, some of the best Thai food just across the street and close to shopping / massage.
4 out of 5
Recommended
for Families
by A verified traveler

Near transportation, shopping mall & massage shop

Posted Jul 7, 2015
Pros: Convenience location
Cons: N/L
Location: massage, supermarket
Convenience location, shopping mall, night market, massage, transportation can reach within few minutes.