Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Singapore

Best locations and good spread of breakfast.

Posted Dec 17, 2014
Pros: Room clean and spacious and the lifts is functioning well and fast.The king size bed is good and staff (Chic) is always cheerful to assist
Cons: The free shuttle service of hotel tuk tuk should be promoted during check in.
Location: Shop near the Platinum mall , the Big C ,Central World and nearby shopping centres. Enjoy the streets night market.
It's my 3rd stay over at this hotel the last 5 years and this was my longest of 5days 4 night here.Excellent locations with friendly staffs ready to help.Having 4 breakfast in same hotel did not kill our appetite as the spread of breakfast was awesome.Worth staying and value for money!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom YL

Convenient

Posted Dec 15, 2014
Good- overall friendly and attentive, very convenient location. Center of everything.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Near shopping centre

Posted Dec 15, 2014
The shopping are just below the hotel and all shopping centres are within walking distances and food are easily accessible. There's night market just around the corner. Will strongly recommend to stay at this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Malaysia

Great location.

Posted Dec 15, 2014
Comfort bed ...clean room...good location...everything you need is here..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Nice hotel close to favourite shopping areas

Posted Dec 13, 2014
We are always just within' walking distance to shops and eateries!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

close to shopping

Posted Dec 12, 2014
Request was not accommodated. Is our anniversary and room was not decorated.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Nice Hotel at Good Location

Posted Dec 11, 2014
Pros: Great Location with many shopping malls nearby.
Cons: The room is too dim and the wifi is unstable.
Location: Is just located above the Platinum Fashion Mall and the Fashion Mall has a fantastic food court.
They have very helpful concierge staffs always ready to give help and guidance on places to go. The hotel rooms are clean and comfortable. However, the Wifi is not very stable and the rooms are too dim. Overall, very happy with our stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Petaling Jaya, Malaysia

Centrally located

Posted Dec 10, 2014
Pros: Cleanliness.
Cons: Yes. The lighting in the room. If the Management is trying to cut electricity consumption, then I suggest that they switch all their bulbs to LED.
Location: Food and beverage. Shoppings.
Novotel at Platinum was our choice hotel due to our desire to be in the Pratunam area. The hotel is well situated for our needs.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Small but convenient

Posted Dec 10, 2014
Pros: Location.
Cons: Could do with a chair in the bath room dressing area. Maybe a mirror in the room and more lighting.
Location: Shopping is good if you're looking for clothes, accessories, bags and shoes. Average quality but loads of shops to choose from. Coffee joints nearby
The room is very small and the irregular shape means odd angles and placement of furniture. It could do with a bit more light in the room too. The location is excellent for people who want to shop at Platinum Fashion Mall and Central World. Rate is on the high side considering I could stay at the Grand Hyatt at about the same price because they were running a promotion. Late checkouts hard to get because the hotel often runs full. Oh it's full of Singaporeans!
4 out of 5
Recommended
for Couples
by A verified traveler

Overall is good condition.

Posted Dec 10, 2014
Cons: Wifi should be improved all the time.
The location surround is shopping area. But Hotel's wifi unstable and it is disconnected.