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Reviews of Prom Ratchada Hotel

3.5 out of 5
Prom Ratchada Hotel
558 Ratchadapisek Soi 7,Soi Nathong 7, ,Ratchadapisek Rd,Din Daeng, Bangkok

Reviews

8.4

Very Good

Rating 10 - Excellent. 151 out of 409 reviews" "
Rating 8 - Good. 189 out of 409 reviews" "
Rating 6 - Okay. 54 out of 409 reviews" "
Rating 4 - Poor. 10 out of 409 reviews" "
Rating 2 - Terrible. 5 out of 409 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in great location
Stayed 1 night in Feb 2024

8/10 Good

THEINGI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Spacious Rooms
Clean hotel with spacious rooms. Located just behind Big C Super Market. We walked about 25 min to Central Rama 9. MRT Thailand Cultural Center is the closest subway station from hotel. Breakfast was ok, we had to order Mains out of Fried Rice/Noodle or Hamburger. They also lay out mini buffet for guests which includes Tea/Coffee/Juice, Yogurt, Fruits, Sausages, Eggs and Toasts. We stayed there one night.
Stayed 1 night in Jan 2024

10/10 Excellent

MAGGIE

Liked: Cleanliness, staff & service, property conditions & facilities
I gave 4* for the property and facilities because, [i] bathroom’s door sagged (difficult to close/lock the toilet’s door) [ii] no power point at pantry (had to place it elsewhere to boil water) [iii] traditional lockset (requires physical key lock whenever you leave the room, not keycard access), but these are minor issues considering price I paid for. Overall I gave 5* for the convenience, the hotel location I can walk to Big C, food court, restaurants, mall. Provision of pantry with sink makes it easy for making beverages even when bathroom is occupied. Spacious room, clean linens, in event you forgot to bring power adapter, note they did provide an international socket outlet (only 1 located next to bed), the rest are thai socket outlets. will come back to stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

ROSANAN

Stayed 2 nights in Nov 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Oct 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facili8ties for the price.
Great value for money. Helpful friendly staff, good breakfast, clean comfortable room. It may be my problem but the shower water wasn't hot enough - not cold either, though. I walked to the hotel from the MRT Thailand Cultural Centre station. Not far but I had only an overnight bag. I had difficulty finding the road through to the hotel (It's the roadway to Big C parking space, between Big C and Street shopping centre). I have already planned two more visits to Prom Ratchada.
Stayed 1 night in Sep 2023

10/10 Excellent

ANDREW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay from 15-17 Sept 2023. counter staffs very helpful.room housekeeping excellent. breakfast was simple but good enough.walking distance to Thailand Cultural Centre Train blue line station, Exit 4. will stay back there again.value for money. Thanks!
Stayed 2 nights in Sep 2023

2/10 Terrible

Yang

Traveled with partner
Disliked: Staff & service, property conditions & facilities
First day woke up, air conditioning was warm. Told the staffs to come and check, quick enough they arrived to check and said was cold. Shortly after they left, anout 5min the air con had cracking sound ( its like inside frozen), then started to shoot ice out. Called them again, finally, they agreed to change our room (only when this happened then change, at first they reluctant to change) So…. Bla bla called to lobby to collect keys as usual, moved up to new room. BUT at counter they WASNT ANY service recovery or like any sincerity to apologise. It is like 830AM IN THE MORNING. What an unpleasant short trip vacation. The Manager was horrible, terrible. Not fit to be. I am expecting a half day refund from this hotel. For wasting my morning sleep to pack everything and change room with NO service recovery on the spot. Argued with them but i was gonna have a long day later on so i took it and go back rest.
Stayed 2 nights in Jul 2023

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. A walkable distance for dinning, essential needs and also night markets.
Stayed 2 nights in Jun 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel was pleasant and the hotel is very clean.
Stayed 3 nights in Jun 2023

10/10 Excellent

Wansuda

Stayed 2 nights in May 2023

10/10 Excellent

Wansuda

Stayed 1 night in May 2023

8/10 Good

Hon piu jimmy

Stayed 3 nights in May 2023

10/10 Excellent

BYUNG HUN

Stayed 5 nights in May 2023

10/10 Excellent

Ka Kin

Stayed 1 night in Apr 2023

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport-qualité prix et bon emplacement
A 5 minutes de la sortie 4 de la station de métro "Thailand cultural center", vous allez en direction du BIG C, vous entrer dedans et traverser la galerie marchande et vous y êtes. Actuellement il y a 2 bâtiments Tower A et B et bientôt C. Nous étions dans la tower B, c'est neuf, chambre moderne et neuve, excellent wifi. il y a une piscine, bien pratique après une journée de visite. Seul bémol est le petit déjeuner restrictif et répétitif avec un mix choix du plat chaud à la carte et le reste en buffet, pas de viennoiseries,.
Stayed 8 nights in Apr 2023

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2023

8/10 Good

Wanwanut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and spacious room. Staff are nice and helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Rene

Stayed 2 nights in Apr 2023

8/10 Good

Anant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

BYUNG HUN

Stayed 3 nights in Mar 2023

10/10 Excellent

Dwayne

Liked: Staff & service, amenities, property conditions & facilities
Had a great stay. Great location. Staff was excellent
Stayed 19 nights in Mar 2023

6/10 Okay

Premarajah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Generally quite good but poor and intermittent wifi in rooms and hotel !
Stayed 8 nights in Mar 2023

10/10 Excellent

Lenard

Stayed 6 nights in Mar 2023

8/10 Good

Anant

Stayed 3 nights in Mar 2023

10/10 Excellent

Keith

Stayed 1 night in Feb 2023

10/10 Excellent

Keith F

Stayed 2 nights in Jan 2023

10/10 Excellent

Yung Lin

Stayed 1 night in Jan 2023

10/10 Excellent

Ali

Stayed 11 nights in Jan 2023

8/10 Good

Chaiwat

Stayed 1 night in Jan 2023

10/10 Excellent

Chinghua

Stayed 4 nights in Jan 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the quietness

8/10 Good

todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you want,

10/10 Excellent

emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will recommend to everyone

10/10 Excellent

emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beyond the value

10/10 Excellent

emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
patient , respectful, friendly and secure
Stayed 5 nights in Dec 2022

10/10 Excellent

Aleksandr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with good service for the money
Stayed 4 nights in Nov 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location good. MRT . Supermarket. Food Market. Malls.
Stayed 6 nights in Sep 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Thai massage , wonderful spa feel. Close to metro and close to night market
Stayed 2 nights in Feb 2020
Response from sirirat on Feb 15, 2020
Thank you for use our hotel.

8/10 Good

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Breakfast not so good and potion to little. it set meal.
Stayed 1 night in Jan 2020

10/10 Excellent

TonyC, Petaling Jaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ONLY ISSUE IS THE ROAD IN FRONT OF THE HOTEL. DANGEROUS AND PLEASE BE CAREFULL !!!!
Stayed 4 nights in Dec 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019
Response from boom on Dec 25, 2019
Thank you customers for using our hotel service.

8/10 Good

Alejandro

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from boom on Dec 25, 2019
hank you customers for using our hotel service.

10/10 Excellent

Lafragia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Time Around
My second time staying at this hotel while in Bangkok. It still hasn't disappointed. Will continue to be my go to every time.
Stayed 1 night in Dec 2019
Response from piyamon on Dec 30, 2019
Thank you for entrusting us in a service

8/10 Good

W

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is only cooked when order. Its delicious
Stayed 3 nights in Nov 2019
Response from sirirat on Nov 25, 2019
Thank You very mach, we cooked order to order.^^

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from gross on Nov 20, 2019
Thanks you for your score,If you have other suggestions, you can add comments to it.

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat Value
Great value hotel in a convenient area. Clean basic room, all you need for a short stay. Breakfast just ok, nothing special. Good WiFi signal.
Stayed 1 night in Oct 2019
Response from Panipak on Oct 8, 2019
Thanks for the review.