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Reviews of St. James

3 out of 5
St. James
Sukhumvit 26 ,Klongton, Klongtoey, 18, Bangkok, Bangkok Province

Reviews

8.2

Very Good

Rating 10 - Excellent. 152 out of 539 reviews" "
Rating 8 - Good. 300 out of 539 reviews" "
Rating 6 - Okay. 71 out of 539 reviews" "
Rating 4 - Poor. 13 out of 539 reviews" "
Rating 2 - Terrible. 3 out of 539 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet property in a busy area. Close to shopping. A bit far from the airport.
Stayed 7 nights in Feb 2020

8/10 Good

yungchieh

Traveled with group
Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and kindly staffs not only receptionist but housekeeping staff. Very comfortable room. Good location, walkable distance from BTS Prompong station.
Stayed 1 night in Nov 2019

8/10 Good

Edward, 香港

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
價錢公道，交通方便，我在深夜check in,員工也十分熱情helpful.優質服務待客！有機會會再次入住。
Stayed 1 night in Nov 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with great staff in good location
Clean and quiet, in good location close to BTS. Lots of food choices nearby. We have stayed at St. James Hotel before a few times and will stay again.
Stayed 9 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

8/10 Good

Richard

Liked: Staff & service, room comfort
Good at a price point.
Above average service and the rooms were very clean. The facilities are a bit dated and in need of a facelift. For the hotels “sale” price I paid (around $65) I would say it was about right facility speaking with better than that price point for service. If I had paid the purported full price ... north of $150 ... I would have been upset by the worn features. So, depends on the price being paid.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Hallways dirty with many equipment lying around. Small pool
Stayed 3 nights in Aug 2019

6/10 Okay

TH, Vietnam

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Facilities, amenities and services are relatively old and insufficient.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for food, near BTS station, convenient to travel to any pl
Stayed 3 nights in Jun 2019

8/10 Good

Tyson, Vero Beach, Florida

Business traveler
Liked: Cleanliness, staff & service, amenities
I actually liked that it was a bit of a smaller hotel, so it was pretty quiet. It's also very close to the Phrom Phong BTS, so the walk to the station wasn't too bad. The staff was very friendly and they made the room up at all hours of the day. Sometimes I would leave my room late in the day and ask for it to be made and I would come back and everything was done. The only thing I really didn't like was the mattress. It was extremely hard. It didn't even feel like a mattress at all. My regular mattress at my house is a very firm mattress and the one at the hotel seemed even harder than the one I normally use. It felt like a very cheap mattress. The bedding was ok, but the mattress was horrible. Everything else was great though. Would I stay at St. James again.... maybe, but I think there might be a slightly better hotel for the money that I paid. The bed is the most important part of the room...and well it feel short of expectations.
Stayed 15 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for area
Good WiFi Restaurant was a bit pricey, but there were lots of restaurants in the area
Stayed 4 nights in Apr 2019

10/10 Excellent

Richard A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2019

10/10 Excellent

KM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and location is good. Especially for Japanese, it's conformable to stay as there are many Japanese translation. Thank you
Stayed 3 nights in Jan 2019

6/10 Okay

richard

Liked: Cleanliness, staff & service
Needs updating
a small clean hotel which certainly needs updating. Bathroom is antiquated as well as the room and furniture.
Stayed 1 night in Jan 2019

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location & staff. Convenient for Sky train and after 1 stop MRT option too.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and nice location. Strongly recommend the hotel!!
Stayed 3 nights in Dec 2018

10/10 Excellent

Brian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel within easy walking distance of Sky Train which after one top links to MRT underground train line too. The walkway pavement is typical Bangkok (careful how you go) but there's always a taxi if unable to haul a suitcase. Good place to work in peace and enjoy the greenery of the garden too.
Stayed 1 night in Nov 2018

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very nice but restaurant staff brought out main meals before starters and my partner had almost finished before my starter was served.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2018

6/10 Okay

tom, hawaii

Liked: Cleanliness
older hotel. bed was way to hard. shower water temperature fluctuates. my real complaint is I had a late flight and asked for a late check out, I offered to pay extra but was told I would have to book an additional night. I realize this is standard for most hotels where you don't have status but this hotel was less than half full. they could of accommodated me. Other wise for the price on line 42.00 i shouldn't complain.
Stayed 2 nights in Oct 2018

8/10 Good

Hoi Wai

good location, worth to stay with this price
Stayed 2 nights in Sep 2018

8/10 Good

Acouple

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, comfort bed, good location
We love everything in the room. We booked superior room but seems like we got the deluxe room. Bed is very comfortable. Only 2 things we don't like. It's the automatic toilet seat and the sour staffs. While we were check in at the lobby a staff asked us "What time will you check out tomorrow?". hold on..........I was shocked for a second and thought "We haven't even gotten inside the room yet but they've already asked us when we are gonna check out???" I don't know if this is a normal question or not but we have been to over 30 hotels and nobody asked us like this before. So I felt like we were not welcome there. Staffs were sour and fake. I guess they expected to get tips because they looked happy in the beginning but when they found out that they were not gonna get tips they looked sour directly.
Stayed 1 night in Aug 2018
Response from Rungfah P. on Sep 14, 2018
The question about the check out time is for helping guest to manage their time and staff can preparing thing to be ready when guest coming to check out. As per some guest check out very early. Also many guest didn't know how is the traffic in Bangkok and how long it will take from the hotel to Airport. And we never expect anything but a happiness for guest to stay with us. We do apologize for this inconvenience cause

8/10 Good

Dr Kevin

Good hotel
A good, functional and cost effective hotel in a reasonable location. I will use again.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Hotel ok but service could be improved
Location is convenient, facilities is basic, hotel a bit old but clean, sheets are clean but pillows a bit too soft.
Stayed 2 nights in Aug 2018

10/10 Excellent

Joseph, Chiang Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe the best hotel in Bangkok for the price
This is a great hotel. The room is spacious & comfortable. The internet is fast. The neighborhood is fun, and has lots of great restaurants, massage places, as well as a lovely little park & giant mall. The BTS stops at the end of the block. Maybe the best in Bangkok for the price.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
You get what you paid
Hotel is within walking distance from Phrom Pong station. Look for DoubleTree by Hilton then you will find this hotel. Along the way to hotel, it has a lot of eateries.
Stayed 3 nights in Jun 2018

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to catch public transportation back / forth the airport and downtown. Fantastic restaurants around.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
the hotel was great. conveniently located and beds were comfortable to have a rest after a full day of tour.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, location and very quiet. Would be nice to have a larger more private pool.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nights stay at St James hotel BKK
Not bad, Staff are friendly and wonderful, from counter, to cleaners to the assistant. Hotel more suited for Jap tourists. English is a challenge for them. Rooms are ok, but some of the furniture are made of wood, hence they sound squeakish. Also rooms may be near each other hence I can hear occasional sounds from room next door.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Marcus, KL

Liked: Cleanliness, staff & service, room comfort
Nice hotel with Nice hotel staffs
The hotel is not new but it is well maintenance, clean and comfy. the hotel staffs are very helpful and I have to give them a like for this. location is near to Phrom Phong BTS, its about 7 to 8 minute walk. Overall is good location and hotel. only 1 thing is the water heater.. hard to control the pressure and heat. I would love to stay again.
Stayed 4 nights in Dec 2017
Response from Wanwisa T. on Jan 27, 2018
Thank your for your comments & support St.James Hotel.

8/10 Good

kam lee

Disliked: Property conditions & facilities
location is good but not the hotel
Hotel is old - need to do a major renovation. water pressure is bad - something hot and something too cold tap not working too well after 12 midnite call front office for extra pillow was told houskeeping close pls call the next day
Stayed 5 nights in Dec 2017

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities, room comfort
It’s our first stay and we are very happy ! Will return ! Thank You
Stayed 4 nights in Jan 2018
Response from Wanwisa T. on Jan 27, 2018
Thank you for your support St.James Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - stayed before and will be back
Quiet, close to BTS, Emporium is a short walk, nearby massage, cheap stall eateries, 7/11, money changer
Stayed 1 night in Dec 2017

8/10 Good

Kensaku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Tsung-Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent in an awesome location
it is about 30 to 45 mins away from the airport but it isn't in the city center which is great as I don't want too much craziness in BKK. It is 4 min walk to BTS and there are malls around me. The staff is very friendly and they speak great English. The breakfast is quite pricey so I didn't take the package and I won't recommend anybody to do it as you can eat on the street or outside for way cheaper price. The room is very big and comfortable. Again, this is not a 5 star hotel so there are some flaws but they didn't bother me. Everything worked for me while I was staying there.
Stayed 5 nights in Sep 2017

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel
Just okey
Stayed 1 night in Aug 2017

10/10 Excellent

Yat Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staffs and front desk. Clean Room and Clean Bed. An old style but spacious room with 100% well maintenance. The Housekeeping do an excellence job. Great location and 5 minutest to BTS. Recommended for short stay in Bangkok.
Stayed 3 nights in Aug 2017

6/10 Okay

Jason

Disliked: Property conditions & facilities
Bkk
Not bad , good food and drink nearby but feels a little run down and outdated
Stayed 1 night in Aug 2017

10/10 Excellent

Valery, Almaty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable staying
It's a really good place to stay both if you are on a business trip or just travelling.
Stayed 2 nights in Jul 2017

8/10 Good

Todd

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2017