Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Amy from Australia

Great hotel on the river

Posted Apr 21, 2014
Pros: We enjoyed everything about this hotel.
Cons: I have to say pretty much everything about this hotel was spot on for our trip.
Location: The location on the river was perfect.
We had an excellent stay at The Peninsula. We were upgraded to a suite which was extremely spacious and comfortable. The room was perfectly clean and the friendliness and efficiency of the staff was exceptional. It was a great location on the river with the hotel offering a prompt water ferry to different locations - this in itself was a highlight. The food at the Thai restaurant on the water was delicious and the breakfast was also great. I'd definitely recommend this hotel to anyone wanting to stay in Bangkok.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent!

Posted Apr 12, 2014
Enjoyable stay! Great pool area with amazing service!
5 out of 5
Recommended
for Getaway With Friends
by Peter B from Singapore / UK

Fabulous hotel, but.....

Posted Jan 20, 2014 on Hotels.com
The rooms, swimming pool and the grounds are a delight. Concierge is great - nothing is too much trouble. Housekeeping is excellent, BUT the F&B service is very poor indeed; the staff are untrained and have 'attitude' - The River Café is the worst. This is a management issue. In 6 nights (this trip & over Christmas) I have yet to set eyes on the F&B Director anywhere in the hotel. This unfortunately negates all the good stuff and lets down the Peninsula name. Front desk is equally unimpressive!
5 out of 5
Recommended
for Personal Event
by Peter B from Singapore

Lovely hotel, but......

Posted Dec 30, 2013 on Hotels.com
F&B management not up to scratch for such a lovely hotel. Check In: if they had concentrated more on writing down my credit card details correctly and less on the blah blah bowing and scraping I'd have been a happier Guest!
5 out of 5
Recommended
for Everyone
by A verified traveler

The best

Posted Dec 28, 2013
5 out of 5
Recommended
for Business Travelers
by MikeM from Los Altos, CA

Terrific hotel!

Posted Dec 27, 2013
Terrific location, wonderful staff and so comfortable. We will be back at the Peninsula on our next Bangkok trip!
5 out of 5
Recommended
for Everyone
by Foodie from Minneapolis, Minnesota

Easy Luxury

Posted Dec 22, 2013
The Peninsula is right on the river and it's fun to watch the boats go by. They have their own boats to take you across the river at frequent intervals. The rooms are spacious, gorgeous, luxurious, and comfortable and have huge windows. The staff are very helpful and competent. The spa massages were of the highest quality in a beautiful, peaceful setting. We enjoyed the Thai restaurant very much. For an extra treat, take a cab to Gaggan restaurant, where molecular gastronomy meets Indian for a divine foodie experience.
5 out of 5
Recommended
by AGB from England

Lovely hotel

Posted Dec 4, 2013 on Hotels.com
Perfect except for inadequate breakfast facility on a busy Sunday morning
5 out of 5
Recommended
for Couples
by john harper from england

great retreat

Posted Nov 29, 2013 on Hotels.com
stayed for three nights in november after trip to Burma hotel is excellent in most ways breakfasts fantastic and service. pool great, location good but you need to catch the hotel ferry.
5 out of 5
Recommended
by Robert and Irene from Canada

Amazing service within a luxurious environment

Posted Nov 21, 2013 on Hotels.com
We loved our stay at the Peninsula! Our room was large, comfortable and thoughtfully appointed, with a sweeping view of the river. It was, however, the service that made our stay memorable. Discrete, attentive , polished, knowledgeable and personable, the staff at the Peninsula strove to meet our every need. The Peninsula , for us , is the gold standard of a five star hotel.