Ratings based on 97 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Sydney
Allow me - contrived servicePosted Mar 17, 2015
Handsomely decorated hotel with unmatched service. The management, Thais are naturally hospitable, what did your training do to them. They keep saying 'allow me to ...' which sounds very unnatural and they make so many mistakes to an extent that I had poor experience at a beautiful hotel by beautiful Thai staff. My alarm went off at 6am which must have been set up by the previous guest. My phone rang at 7:30am by a stupid reason which totally woke me up. I spent along while looking for the in room dining menu which was hidden into one of the drawers. There was no coffee in the room, not even instant. I was charged $10 for a cup of tea. I was grateful about being given a late check out but I found out on return from the swimming pool that my key was already disabled. I had to go to the reception in my swimmers. They asked for my passport, I am in swimmers and that fumed me up... Please the hotel management, take a close look at the customer service. These things are not too hard to fix but irritates the customers big time.
for Couplesby Chanfrom Hongkong
Great and elegant hotel.Posted Dec 26, 2014 on Hotels.com
Great breakfast and services. Customer service Miss Tammy is nice and helpful. I wanna say thank you to her.
for Everyoneby A verified traveler
FlawlessPosted Dec 24, 2014
Do not have one bad thing to say about this hotel. Classy, elegant, and sophisticated.
for Everyoneby A verified travelerfrom hong kong
較小型的好酒店Posted Dec 23, 2014
for Business Travelersby Edward
Posted Dec 8, 2014 on Hotels.com
for Personal Eventby Chen Fongfrom Italy
5 star hotel with 3 star service breakfastPosted Dec 1, 2014 on Hotels.com
Breakfast sevice need have more traning
for Everyoneby A verified travelerfrom Taiwan
在市中心的好飯店Posted Nov 25, 2014
服務好的沒話說，交通便利（購物方便，離地鐵超近），環境很好，除了對早餐有點小失望……，其他都超棒，是個萬中選一的好飯店 ^ ^
for Everyoneby A verified travelerfrom Singapore
Superior stayPosted Nov 9, 2014
An immaculate hotel with attentive staff. Fabulous rooms and heavily pillows. Perfect location to take the BTS on the second level from hotel. Loved every delightful moment I stayed and will return!
for Familiesby Hans-Henrik Hjorth
Posted Oct 31, 2014 on Hotels.com
for Everyoneby A verified travelerfrom 広島県、日本
高級感漂う最上の寝心地Posted Oct 19, 2014
Location: サイアム駅、シーロム駅はスカイトレインで隣の駅。 食事、観光、ショッピングにも大変便利です。
ベルマン、チェックイン、客室への案内及び説明。 どれをとってもスムーズで笑顔が満ちた素晴らしいものでした。 部屋ももちろん清潔で、とても気持ち良い宿泊ができました。