Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Allow me - contrived service

Posted Mar 17, 2015
Handsomely decorated hotel with unmatched service. The management, Thais are naturally hospitable, what did your training do to them. They keep saying 'allow me to ...' which sounds very unnatural and they make so many mistakes to an extent that I had poor experience at a beautiful hotel by beautiful Thai staff. My alarm went off at 6am which must have been set up by the previous guest. My phone rang at 7:30am by a stupid reason which totally woke me up. I spent along while looking for the in room dining menu which was hidden into one of the drawers. There was no coffee in the room, not even instant. I was charged $10 for a cup of tea. I was grateful about being given a late check out but I found out on return from the swimming pool that my key was already disabled. I had to go to the reception in my swimmers. They asked for my passport, I am in swimmers and that fumed me up... Please the hotel management, take a close look at the customer service. These things are not too hard to fix but irritates the customers big time.
5 out of 5
Recommended
for Couples
by Chanfrom Hongkong

Great and elegant hotel.

Posted Dec 26, 2014 on Hotels.com
Great breakfast and services. Customer service Miss Tammy is nice and helpful. I wanna say thank you to her.
5 out of 5
Recommended
for Everyone
by A verified traveler

Flawless

Posted Dec 24, 2014
Do not have one bad thing to say about this hotel. Classy, elegant, and sophisticated.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hong kong

較小型的好酒店

Posted Dec 23, 2014
原來酒店不是全橦的,總是有點強國人丫,地點十分方便有機會一定會再去丫.....................
4 out of 5
Recommended
for Business Travelers
by Edward

This traveler left a rating score only Posted Dec 8, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Chen Fongfrom Italy

5 star hotel with 3 star service breakfast

Posted Dec 1, 2014 on Hotels.com
Breakfast sevice need have more traning
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Taiwan

在市中心的好飯店

Posted Nov 25, 2014
服務好的沒話說,交通便利(購物方便,離地鐵超近),環境很好,除了對早餐有點小失望……,其他都超棒,是個萬中選一的好飯店 ^ ^
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Superior stay

Posted Nov 9, 2014
An immaculate hotel with attentive staff. Fabulous rooms and heavily pillows. Perfect location to take the BTS on the second level from hotel. Loved every delightful moment I stayed and will return!
4 out of 5
Recommended
for Families
by Hans-Henrik Hjorth

This traveler left a rating score only Posted Oct 31, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 広島県、日本

高級感漂う最上の寝心地

Posted Oct 19, 2014
Pros: スカイトレインの駅に直結し、どこに行くのも便利ですよ。
Cons: 特になし。
Location: サイアム駅、シーロム駅はスカイトレインで隣の駅。 食事、観光、ショッピングにも大変便利です。
ベルマン、チェックイン、客室への案内及び説明。 どれをとってもスムーズで笑顔が満ちた素晴らしいものでした。 部屋ももちろん清潔で、とても気持ち良い宿泊ができました。