Ratings based on 102 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Brooklyn, NY
New York Elegance in BangkokPosted Apr 28, 2015
Pros: Very attentive, helpful staffs, it's all about the personal touch!
Cons: We like the St. Regis music channel on our TV in the hotel room, but it would be even better if there are more music channel choices!
Location: Skytrain was connected to the hotel, high-end shopping malls and other attractions are only steps away.
The St. Regis butler service was very attentive, concierge Sunny was very helpful in term of helping us to explore the Land of Smile in our tight schedule.
for Everyoneby A verified travelerfrom Sydney
Allow me - contrived servicePosted Mar 17, 2015
Handsomely decorated hotel with unmatched service. The management, Thais are naturally hospitable, what did your training do to them. They keep saying 'allow me to ...' which sounds very unnatural and they make so many mistakes to an extent that I had poor experience at a beautiful hotel by beautiful Thai staff. My alarm went off at 6am which must have been set up by the previous guest. My phone rang at 7:30am by a stupid reason which totally woke me up. I spent along while looking for the in room dining menu which was hidden into one of the drawers. There was no coffee in the room, not even instant. I was charged $10 for a cup of tea. I was grateful about being given a late check out but I found out on return from the swimming pool that my key was already disabled. I had to go to the reception in my swimmers. They asked for my passport, I am in swimmers and that fumed me up... Please the hotel management, take a close look at the customer service. These things are not too hard to fix but irritates the customers big time.
for Familiesby A verified traveler
방콕 최고의 호텔Posted Jan 30, 2015 on Hotels.com
위치 및 시설이 최고였음
for Business Travelersby Jiadongfrom 中国
服务Posted Jan 6, 2015 on Hotels.com
for Familiesby Wing Yee Cotyfrom Hong Kong
Will be back !Posted Dec 31, 2014 on Hotels.com
Overall is good especially the concerige service ! Good recommendation on food and place to go!
for Couplesby Mei Wah Sandyfrom HK
很舒適的酒店Posted Dec 31, 2014 on Hotels.com
Good Location, Will return again as we have already.
for Couplesby Chanfrom Hongkong
Great and elegant hotel.Posted Dec 26, 2014 on Hotels.com
Great breakfast and services. Customer service Miss Tammy is nice and helpful. I wanna say thank you to her.
for Everyoneby A verified traveler
FlawlessPosted Dec 24, 2014
Do not have one bad thing to say about this hotel. Classy, elegant, and sophisticated.
for Everyoneby A verified travelerfrom hong kong
較小型的好酒店Posted Dec 23, 2014
for Business Travelersby Edward
Posted Dec 8, 2014 on Hotels.com