Ratings based on 324 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom singapore
Peaceful hotelPosted Jan 25, 2015
Good hospitable staff .. Clean bathroom..peaceful .. Near to bts.. Only drawback is they charge for internet ..
by A verified travelerfrom Singapore
Hotel within walking distance to Silom ComplexPosted Dec 24, 2014
Pros: nothing i like this time round as compared to my last year trip.
Cons: More mindful and proactive towards customer special request and needs.
Location: Patpong and Silom Complex within walking distance (7 mins)
Second time staying in Urbana Sathorn, the facilities kind of run-down. Lots of trivial things like iron, iron-board, bed room slippers, bottle opener needs to request then they will provide as compared to Dec 2013 all mentioned items were provided, one important thing there is totally no Kitchen scissor, prepare your own scissor (if need be). Really disappointed with their service, I have requested late check- out ( not for free, it costed me THB2000) together with my on-line booking but it defeated the purpose to put up the comment as this will not be taken care till the day of my check-out early in the morning I have to call the customer service to confirm am I allow to proceed with my extension of check-out time. Can you imagine, instead of continuing my sleep but because of the late check-out extension, i need to wake up at 8 am just to call the customer service to confirm, this is something I felt the hotel should be more mindful and should be more proactive instead of causes inconvenient to the customer. Really disappointed and this will be my last time staying in Urbana Sathorn hotel.
for Everyoneby A verified travelerfrom JAPAN
いい感じですがPosted Nov 18, 2014
for Everyoneby A verified traveler
시내에 있지만 교통불편Posted Nov 12, 2014
택시타고 다녀야했지만 다행히 택시는 많았어요 객실은 나름 크고 관리도 잘 되었지만 직원들은 그저 그랬어요 특히 여자 직원들 불친절해요 와이파이는 매우 비싸서 이용 안했구요
for Familiesby A verified travelerfrom Thane
Excellent place, superb pool, courteous staffPosted Nov 2, 2014
Pros: Full kitchenette replete with microwave, induction top, OTG, refrigerator. Clean, modern suite. Good location. Good facilities. Courteous staff.
I stayed in a 2 bedroom premier suite for 5 days with my family. Suite was clean with all modern amenities. Full kitchenette replete with microwave, induction top, OTG, refrigerator and a washing machine. Breathtaking view of the city from 2 galleries and location is bang on the road with a foot overbridge access just in front of the hotel. Wonderful swimming pool with a superb kids pool and a jaccuzi. The staff is courteous and problems faced are fixed immediately. We had a bad experience with taxis and tuk tuks at Bangkok, but the reception staff assisted us to get a meter taxi and airport taxi which was very good. Overall great place to stay.
by A verified traveler
No wlan no goodPosted Oct 29, 2014
The hotel itself is okay but a lil in middle of nowhere... The biggest problem, this suppose to be a 5 star hotel and there is no wifi included, you habe to pay around 350 bat each day, thats incredible!
for Couplesby Shaynafrom Brisbane
AwesumPosted Oct 26, 2014 on Hotels.com
Top hotel. Staff were very polite. Hotel is nice and clean and only a 5min walk to silom rd. Overall-10 out of 10
for Everyoneby A verified travelerfrom Australia
Handy to the central business districtPosted Oct 23, 2014
Pros: Location, comfort, staff
Cons: Make sure there are instructions for how to use the cooking faciities in the self contained units
Location: I was there on business and it was well located to embassies and the CBD. The MRT is just 10 mins walk and that connects you everything
If I need to be in central Bangkok the I will stay at the Urbana. It was comfortable, well run and if you look then you find some good deals
for Everyoneby A verified traveler
Very big room, good pricePosted Oct 20, 2014
Is good, but limited service. Linen won't change. Swimming pool have no staff to look after. But overall is very good!! Bell men are smart.
for Everyoneby A verified travelerfrom Tokyo,Japan
コスパが良いホテルPosted Oct 20, 2014
サービスアパートメントホテルなので、普通のホテルよりはサービス面で劣っているようにも思いましたが、フロント、ドアマンも24時間いるので安心して滞在できました。 部屋の広さは宿泊費からみても十分満足できます。正直、広い！洗濯機は付いてますが、使い方が分かりづらいので素直にバルコニーに干した方がいいです。 プールは7階くらいにあって眺めも楽しめますし、20mくらいあって結構広いです。ただスタッフが常駐していないのでタオルの貸し出しは無く部屋から持っていく必要があります。 朝食は最低限って感じのメニューでした。朝食なしで宿泊費して、食べたければフロントに伝えれば食べれますが300バーツなので、宿泊費に含まれている方が安い可能性もあります。 ホテルからのシーロムあたりまで歩くと10分くらいかかるので、移動は近くてもタクシーがお勧めです。ドアマンに行き先を伝えるとタクシーの運転手に伝えてくれます。ホテルへの帰りですが、ホテル名が有名では無いので、タクシーの運転手が知らない場合があります。 周辺には、屋台は出ていません。コンビニはホテルの前の大通りを歩道橋で越えて、2分くらい歩くとあります。コンビニ近くにはマッサージ屋もありますが21時くらいには閉まります。 まとめると、バンコク初滞在の方には少し不向きなホテルな気がしましたが、なかなか良いホテルでした。