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Reviews of Swiss-Belhotel Borneo Banjarmasin

4 out of 5
Swiss-Belhotel Borneo Banjarmasin
Jl. Pangeran Antasari No. 86 A, Banjarmasin, South Kalimantan

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 8 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ajimsha

Stayed 3 nights in Nov 2023
Response from Novia on Jan 4, 2024
Dear Ajimsha, on behalf of the team, thank you for your support and positive comments for our hotel. We are happy to know that you enjoyed your experience at our hotel. We thank you once again, we look forward to seeing you again at Swiss-Belhotel Borneo Banjarmasin.General Manager,Tjatur Ariefianto

8/10 Good

amine

Stayed 9 nights in Mar 2023
Response from Novia ( FDA ) on May 3, 2023
Dear Mr. Amine, Greetings from Swiss-Belhotel Borneo Banjarmasin. We are very grateful for your time to provide an assessment and review regarding your visit to Swiss-Belhotel Borneo Banjarmasin. On behalf of the Management of Swiss-Belhotel Borneo Banjarmasin, we apologize if the service and information we provided did not meet your expectations. We have evaluated your criticisms and suggestions directly to the relevant Department to make improvements immediately. Once again we apologize for the inconvenience and we look forward to serving you again in the near future. Best regards, Tjatur Ariefianto. General Manager.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Arthur

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice, spacious and clean. The staffs are helpful and friendly. Easy check in process also
Stayed 1 night in Jan 2020
Response from Novia on Feb 3, 2021
Dear I represent the team, thank you for your support and positive comments for our hotel. We are glad to know you enjoyed our experience at our hotel. Once again we thank you, we look forward to your return in Swiss-Belhotel Borneo Banjarmasin

10/10 Excellent

Marcelinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
I love it. The breakfast nice. They provide free service to Pasar Apung. Must visit when in Banjarmasin..
Stayed 1 night in Feb 2019
Response from Novia on Feb 3, 2021
Dear I represent the team, thank you for your support and positive comments for our hotel. We are glad to know you enjoyed our experience at our hotel. Once again we thank you, we look forward to your return in Swiss-Belhotel Borneo Banjarmasin

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Excellent and friendly staff. Decent breakfast. Room service food was a little underwhelming.
Stayed 9 nights in Jul 2017
Response from Rio Haryono General Manager on Aug 4, 2017
Dear I represent the team, thank you for your support and positive comments for our hotel. We are glad to know you enjoyed our experience at our hotel. Once again we thank you, we look forward to your return in Swiss-Belhotel Borneo Banjarmasin

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomidations
The Hotel was clean, the staff was very helpful and friendly
Stayed 4 nights in Jul 2017
Response from Rio Haryono General Manager on Aug 4, 2017
Dear I represent the team, thank you for your support and positive comments for our hotel. We are glad to know you enjoyed our experience at our hotel. Once again we thank you, we look forward to your return in Swiss-Belhotel Borneo Banjarmasin

4/10 Poor

jvdb, WA

Disliked: Staff & service, property conditions & facilities
Nice hotel, but no bar that sells alcohol.
Found it a bit oppressive with people from another culture, felt a bit uncomfortable.
Response from Rio on Jun 10, 2017
I represent the team, thank you for your support and the comments for our hotel. Once again we thank you, we look forward to your return in Swiss-Belhotel Borneo Banjarmasin Rio Haryono General Manager

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Saya mewakili team, mengucapkan terima kasih atas dukungan dan komentar positif untuk hotel kami. Kami merasa senang mengetahui anda menikmati pengalaman selama tinggal di hotel kami. Sekali lagi kami ucapkan terima kasih, kami tunggu kehandiranya kembali di Swiss-Belhotel Borneo Banjarmasin Rio Haryono General Manager

8/10 Good

Howard, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in good location
Clean and comfortable hotel in a good location on the river. Friendly staff, nice ambience, decent pool and the extra benefit of an early morning boat trip up river to the floating market. Definitely recommend.
Response from Rio, General Manager on Mar 9, 2017
Dear Mr. Howard Warmest Greeting from Swiss-Belhotel Borneo Banjarmasin!... First, we would like to thank you for take the time to give a completely nice review about our hotel, as well as thank you for your support to our hotel. We are very glad to know if you like and impressed by our service, we will continue to improve services and facilities for our guests. Hopefully all guest will feel the same as you... I represent the hotel is eager to serve you again when staying at our hotel, especially to try out the other facilities that we develop continously. Once again we say thank you, and we are waiting for your arrival back in Swiss-Belhotel Borneo Banjarmasin. Rio Haryono General Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on Nov 29, 2016
Dear Special Guest Warmest Greeting from Swiss-Belhotel Borneo Banjarmasin First, we would like to thank you for taking time to give a review about our hotel, as wellas thank you for your support to our hotel by staying here. I represent this hotel is eager to serve you again on our hotel. General Manager Rio Haryono

10/10 Excellent

L.E., Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, best location.
Really good hotel, very comfortable rooms. Staff is very friendly. The purpose of our visit was for sightseeing. We are exchange students from The Netherlands, currently studying in Jakarta, and we want to see as much of the country as possible. We visited the floating market, free for 1 person when arranged by hotel, Duta Malll, Dayak, rainforest and bamboo rafting and some sightseeing through the city. The location of the hotel is perfect, next to the water, so no other transportation to the floating market needed. Also very close to the city centre, just walking distance. We just walked from our hotel along the water to see the locals and to experience the distinct culture. In total, we stayed 4 nights in the hotel. A bit too long for the city, mostly used for business people and travels who stay here for just 1 night, but just for the hotel I would stay another night since it was really comfortable. Breakfast was mainly Indonesian, but tasty.
Response from General Manager on Oct 17, 2016
Dear L. \E Warmest Greeting from Swiss-Belhotel Borneo Banjarmasin!... First, we would like to thank you for take the time to give a completely nice review about our hotel, as well as thank you for your support to our hotel. We love to know if you apreciate our service I represent the hotel is eager to serve you again when staying at our hotel, especially to try out the other facilities that we develop continously. Once again we say thank you, and we are waiting for your arrival back in Swiss-Belhotel Borneo Banjarmasin. Rio Haryono, General Manager

8/10 Good

Imanudin, Bogor

Liked: Cleanliness, staff & service, room comfort
pay attention on your booking condition
I had a small surprise when knowing that breakfast was not included on my booking. So, you have to be very careful read your booking condition or hotels.com should explicitly explain the booking condition easily without need to explore the whole webpage. Overall, the hotel was as explained, the building interior looks old but clean thou
Response from General Manager on Oct 17, 2016
Dear Mr.Imanudin Warmest Greeting from Swiss-Belhotel Borneo Banjarmasin!... First, we would like to thank you for take the time to give a completely nice review about our hotel, as well as thank you for your support to our hotel. We will continue to improve services and facilities for our guests. Hopefully all guest will feel better when stayng with us... Now, we have new facility a swimming pool and a new retaurant. Once again we say thank you, and we are waiting for your arrival back in Swiss-Belhotel Borneo Banjarmasin. Rio Haryono General Manager

6/10 Okay

Effendi, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet at the third floor rather dirty
Response from General Manager on Oct 17, 2016
Dear Mr. Effendi Warmest Greeting from Swiss-Belhotel Borneo Banjarmasin!... First, we would like to thank you for take the time to give a completely nice review about our hotel, as well as thank you for your support to our hotel. Surely we will continue to improve services and facilities for our guests. Hopefully all guest will feel better when stayng with us... I represent the hotel is eager to serve you again when staying at our hotel, especially to try out the other facilities that we develop continously. Once again we say thank you, and we are waiting for your arrival back in Swiss-Belhotel Borneo Banjarmasin. Rio Haryono General Manager

8/10 Good

greg, Jakarta

Liked: Cleanliness, staff & service, room comfort
On the river which allows easy boat trips.
Liked the hotel design, which incorporates wood-carved design of local culture. Daily local live music in the lobby of local Kalimantan traditional music. Enjoyed that, except only at breakfast the music is a bit too loud and annoying early in the morning.
Response from Rio, General Manager on Oct 17, 2016
Dear Greg Warmest Greeting from Swiss-Belhotel Borneo Banjarmasin!... First, we would like to thank you for take the time to give a completely nice review about our hotel, as well as thank you for your support to our hotel. Surely we will continue to improve services and facilities for our guests. Hopefully all guest will feel better when stayng with us... I represent the hotel is eager to serve you again when staying at our hotel, especially to try out the other facilities that we develop continously. Once again we say thank you, and we are waiting for your arrival back in Swiss-Belhotel Borneo Banjarmasin. Rio Haryono, General Manager

6/10 Okay

greg, melbourne australia

Disliked: Property conditions & facilities
swiss belhotel borneo banjarmasin
although the hotel is well located on the river bank central to the city thats where my good comments end. the menu in the restaurant is poor for an international hotel. as this hotel is multi story with no lift facilities it is very tiring carrying your luggage up and down stairs. very poor for a international standard hotel.
Response from General Manager on Oct 17, 2016
Dear Mr. Greg Warmest greetings from Swiss-Belhotel Borneo Banjarmasin Thank you for taking the time to write a review about our Hotel here in Banjarmasin, i am glad to know that you love to stay with us. For sure, we always improve our service and facilities, hopefully youll feel better in the next stay. Again, we thank you for your valuable feedback and we hope to welcome you back soon. Best Regards, Rio Haryono General Manager

6/10 Okay

YOSHIAKI

Stayed 1 night in Dec 2023
Response from Novia on Jan 4, 2024
Dear Yoshiaki, on behalf of the team, thank you for your support and positive comments for our hotel. We are happy to know that you enjoyed your experience at our hotel. We thank you once again, we look forward to seeing you again at Swiss-Belhotel Borneo Banjarmasin.General Manager,Tjatur Ariefianto

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from novia on Oct 4, 2023
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.

2/10 Terrible

Jason

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Arrived 1130 Receptionist told the room is not ready so need to wait and she will i form me At 1230 i think she go to lunch without inform colleague Wait until 1330... i ask counter and they do not know i am waiting.. The room is ready ealier.. Order room service wait for one hours.. food is so so only...
Stayed 2 nights in Apr 2023
Response from Novia ( FDA ) on May 3, 2023
Dear Mr. Jason, Greetings from Swiss-Belhotel Borneo Banjarmasin. We are very grateful for your time to provide an assessment and review regarding your visit to Swiss-Belhotel Borneo Banjarmasin. On behalf of the Management of Swiss-Belhotel Borneo Banjarmasin, we apologize if the service and information we provided did not meet your expectations. We have evaluated your criticisms and suggestions directly to the relevant Department to make improvements immediately. Once again we apologize for the inconvenience and we look forward to serving you again in the near future. Best regardsTjatur Ariefianto. General Manager.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 편안했습니다
Stayed 3 nights in Nov 2021
Response from Novia on Nov 16, 2021
리뷰를 남겨주셔서 감사합니다. 저희 호텔의 시설이 만족스러우셨다니 다행입니다. Swiss-Belhotel Borneo Banjarmasin이 귀하의 귀환을 기다리고 있습니다.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Novia on Feb 3, 2021
I represent the team, thank you for your support and the comments for our hotel. Once again we thank you, we look forward to your return in Swiss-Belhotel Borneo Banjarmasin. Tjatur Ariefianto General Manager

10/10 Excellent

Rohman Anda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Novia on Feb 3, 2021
Dear I represent the team, thank you for your support and positive comments for our hotel. We are glad to know you enjoyed our experience at our hotel. Once again we thank you, we look forward to your return in Swiss-Belhotel Borneo Banjarmasin

6/10 Okay

HOSHIK

Stayed 1 night in Mar 2019
Response from Novia on Feb 3, 2021
Dear I, on behalf of the team, thank you for your support and positive comments on our hotel. I'm glad to know that you enjoyed our experience at our hotel. Thank you again. We look forward to welcoming you to the Swiss-Belhotel Borneo Banjarmasin.

6/10 Okay

Hajime

Disliked: Cleanliness, property conditions & facilities, room comfort
インドネシア人の為のホテルである。外国人は泊まらないほうが無難である。
宿泊当日、結婚式の大きなセレモニーがあり我々外国人旅行者にはほとんど気を使ってもらえなかった。食事を兼ねてShopping Mallへ行く時でさえ、タクシーの手配すらしてもらえなかった。 夕食時にもホテル内のコーヒーショップは貸し切りの予約客だけしか食事が出来ずに、当惑した。 又何の連絡も前もってなかった為、非常に不愉快な思いをした。WiFiも殆ど使えない。
Stayed 2 nights in Jan 2019
Response from Novia on Feb 3, 2021
Dear I represent the team, thank you for your support and positive comments for our hotel. We are glad to know you enjoyed our experience at our hotel. Once again we thank you, we look forward to your return in Swiss-Belhotel Borneo Banjarmasin

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hôtel in Kalimantan
Super séjour dans cet hôtel que je considère comme le meilleur du Kalimantan. Quasiment fini d'être rénové, les chambres sont grandes et très confortables. Il y a même TV5MONDE, une première en Indonésie. Le service est top. le personnel très sympa. L'hôtel offre même chaque matin à 5h30 une excursion gratuite en bateau pour le marché flottant de Lok Balintan.
Stayed 2 nights in May 2018
Response from Rio on Jul 7, 2018
Dear Mr. Thierry I represent the team, thank you for your support and very good comment for our hotel. We are glad to know that you enjoyed the experience at our hotel. Once again we thank you, we look forward to your return in Swiss-Belhotel Borneo Banjarmasin Rio Haryono General Manager

10/10 Excellent

Agustian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip Nyaman di Banjarmasin
Tempat menginap yang nyaman dan di pusat kota. Sarapan yang disajikan banyak pilihan.
Response from Novia on Feb 3, 2021
Salam, atas nama tim, terima kasih atas dukungan dan komentar positifnya di hotel kami. Saya senang mengetahui bahwa Anda menikmati pengalaman kami di hotel kami. Terima kasih lagi. Kami menantikan kehadiran Anda di Swiss-Belhotel Borneo Banjarmasin.

10/10 Excellent

SHENG FEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Novia on Feb 3, 2021
Dear I, on behalf of the team, thank you for your support and positive comments on our hotel. I'm glad to know that you enjoyed our experience at our hotel. Thank you again. We look forward to welcoming you to the Swiss-Belhotel Borneo Banjarmasin.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
River View Hotel
Hotel bagus di dekat sungai besar. Dekat dengan pusat kota dan bisnis.
Stayed 2 nights in Nov 2017
Response from Rio on Jan 30, 2018
Dear valued guests terima kasih atas ulasan serta dukungan yang anda berikan, kami senang mengetahui anda menyukai fasilitas kami. kami berharap bisa melayani anda lagi pada kunjungan anda berikutnya ke hotel kami Rio Haryono General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
食事
朝食が地元料理でバラエティ豊かでよかったです 部屋はリノベーションされた部屋をお勧めします へやにはドライヤーがありませんのでフロントで借りてくたさいね
Response from Rio Haryono General Manager on Aug 4, 2017
Dear I represent the team, thank you for your support and positive comments for our hotel. We are glad to know you enjoyed our experience at our hotel. Once again we thank you, we look forward to your return in Swiss-Belhotel Borneo Banjarmasin

6/10 Okay

Verified traveler

Liked: Cleanliness
hotelnya bagus dan free transport ke pasar apung. breakfast bagus dan lengkap
Response from Rio on Jun 10, 2017
Saya mewakili team, mengucapkan terima kasih atas dukungan dan komentar positif untuk hotel kami. Kami merasa senang mengetahui anda menikmati pengalaman selama tinggal di hotel kami. Sekali lagi kami ucapkan terima kasih, kami tunggu kehandiranya kembali di Swiss-Belhotel Borneo Banjarmasin Rio Haryono General Manager

8/10 Good

Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banjarmasin, positiv überrascht
Banjarmasin ist Banjarmasin.Floting market und dann kommt nicht mehr viel Aber nette Menschen überall. und ein tolles Hotelpersonal. Sie haben ihr Hotel im Griff
Dear Jr Warmest Greeting from Swiss-Belhotel Borneo Banjarmasin!... First, we would like to thank you for take the time to give a completely nice review about our hotel, as well as thank you for your support to our hotel. We are very glad to know if you like and impressed by our service, we will continue to improve services and facilities for our guests. Hopefully all guest will feel the same as you... I represent the hotel is eager to serve you again when staying at our hotel, especially to try out the other facilities that we develop continously. Once again we say thank you, and we are waiting for your arrival back in Swiss-Belhotel Borneo Banjarmasin. Rio Haryono General Manager

8/10 Good

Ferry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar nyaman
Response from General Manager on Jan 9, 2017
Salam hangat dari Swiss-Belhotel Borneo Banjarmasin Terima kasih atas kesediaan anda memberikan review, serta atas dukungan anda dengan menginap di hotel kami. saya berharap, kami bisa melayani anda kembali di Swiss-Belhotel Borneo Banjarmasin Rio Haryono General Manager

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on Nov 29, 2016
Dear Special Guest Warmest Greeting from Swiss-Belhotel Borneo Banjarmasin First, we would like to thank you for taking time to give a review about our hotel, as wellas thank you for your support to our hotel by staying here. I represent this hotel is eager to serve you again on our hotel. General Manager Rio Haryono