Outdoor pool, sun loungers

Reviews of Senegambia Beach Hotel

3 out of 5
Senegambia Beach Hotel
Senegambia Road, Serrekunda

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 307 reviews" "
Rating 8 - Good. 133 out of 307 reviews" "
Rating 6 - Okay. 44 out of 307 reviews" "
Rating 4 - Poor. 22 out of 307 reviews" "
Rating 2 - Terrible. 14 out of 307 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thopil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach, great food and beer, lovely staff. Very green and welcoming. Very spacious bathroom and luxurious. Clean like Switzerland and efficient as Germany, warm as Thailand and relaxed as African beach.
Stayed 10 nights in Feb 2024
Response from S. Santosh Kumar on Feb 22, 2024
Dear Guest,Thank you for choosing Senegambia Beach Hotel and for sharing your wonderful feedback with us. We are thrilled to hear that you had a wonderful stay and that our Very spacious bathroom and luxurious room, daily cleaning, and delicious food & Beverage enhanced your experience.Thank you for acknowledging the efforts of our team in ensuring that you started your day feeling great. We truly appreciate your kind words and look forward to welcoming you back to Senegambia Beach Hotel for another memorable stay in the future!With Warm Regards

10/10 Excellent

Dennis, West Roxbo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff who try to make things as easy for you as possible. We have been going there for years and would never consider another hotel.
Stayed 10 nights in Jan 2024
Response from S. Santosh Kumar on Jan 25, 2024
Dear Guest,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed our Lovely stay at Senegambia Beach Hotel. We're glad to look forward and welcoming you back for more wonderful moments at Senegambia Beach Hotel.

4/10 Poor

Joseph

Stayed 7 nights in Jan 2024
Response from S. Santosh Kumar on Feb 8, 2024
Dear Mr. Joseph,Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.With Warm Regards

2/10 Terrible

GIBRIL

Liked: Amenities
It was closer to the most popular areas in Gambia.
Stayed 19 nights in Dec 2023
Response from S. Santosh Kumar on Feb 8, 2024
Dear Mr. Gibril,Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.With Warm Regards

8/10 Good

Alid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from S. Santosh Kumar on Jan 14, 2024
Dear Guest,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed our Lovely stay at Senegambia Beach Hotel. We're glad to look forward and welcoming you back for more wonderful moments at Senegambia Beach Hotel.

6/10 Okay

Sheila

Liked: Staff & service, amenities
Staff were very good with the exception of our cleaner forgetting towels and one unhelpful male receptionist. The room was very tired but the public areas eg bar, pools, dining were very good.
Stayed 7 nights in Dec 2023
Response from S. Santosh Kumar on Jan 20, 2024
Dear Ms. Sheila,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.It's wonderful to know that you enjoyed the ambiance, Public area, BAR, Pool and Restaurant of our hotel. We are especially proud of our Receptionist staff, who consistently deliver exceptional service with a smile. We greatly appreciate your recognition of the staff.We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Should you have any special requests or require assistance with reservations for your next visit, please do not hesitate to reach out to us.Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.

10/10 Excellent

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing hotel. Staff was courteous and friendly. My only suggestion is that with the housekeeping staff as many tourists come to the hotel they may or may not need a housekeeper to iron some shirts at a moment's notice therefore more people need to be hired so that the housekeeping can have attendants offering a 24/7 service
Stayed 4 nights in Nov 2023
Response from S. Santosh Kumar on Dec 5, 2023
Dear Guest,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.It's wonderful to know that you enjoyed the ambiance, clean rooms and friendly staff of our hotel. We are especially proud of our staff, who consistently deliver exceptional service with a smile. We greatly appreciate your recognition of the staff.Thank you for your suggestion regarding Housekeeping we will definetly look in to that and your suggetion has been shared to our management. We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.

4/10 Poor

Patricia

Stayed 7 nights in Nov 2023
Response from S. Santosh Kumar on Dec 2, 2023
Dear Mr. Patricia,Thank you for taking the time to share your feedback for Senegambia bech Hotel.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. Thanks & Regards

6/10 Okay

Karen and Claudia

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
unresponsive staffs
Stayed 1 night in Nov 2023
Response from S.Santosh Kumar on Nov 10, 2023
Dear Guest,At the outset, allow me to offer my most sincere apologies for the inconvenience you have faced. Your feedback has been shared with the team and corrective measures as necessary are being instituted. I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience.Thank you for letting us know about the issues that you experienced. Reviews like these give us an opportunity to address the areas of improvement. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.Thanks & Regards

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from S. Santosh Kumar on Oct 13, 2023
Dear Mr. Roy, Thank you so much for taking the time to provide us with such a wonderful review at Senegambia Beach Hotel! We are so glad to hear that you had a pleasant stay in our Hotel. We appreciate your kind words and look forward to hosting you again in the future! Best Regards,

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here for 10 years and have never been disappointed. Great staff, great location and great G&T!!
Stayed 5 nights in Sep 2023
Response from Senegambia Beach on Oct 4, 2023
Hello Sheila,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Honeymoon in Senegambia
Everything was marvelous. From the security gates agents, to the room service attendants passing by the front desk lobby and the restaurant staff. The entire complex is magnificient with lush gardens full of chirping birds and flying monkeys. What a fresh atmostphere
Stayed 2 nights in Jul 2023
Response from Senegambia Beach on Jul 25, 2023
Dear Mohamed,Thank you for taking your time to send us feedback. We are glad you enjoyed your stay with us and looking forward to hosting you again in the near future.Best Regards,ReservationsSenegambia Beach Hotel

10/10 Excellent

MOHAMED

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Senegambia Beach on Aug 5, 2023
Hello Mohamed,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities
The Senegambia Hotel was the perfect place on the beautiful beach in The Gambia for a family vacation or business trip as it was for me. beautiful grounds like a botanical gardens with plants, trees, animals and amazing birds. Two beautiful pools with restaurants, an excellent hot buffet breakfast each am and fantastic security. And best of all fantastic air conditioning in my guest suite which is really important in Gambia!
Stayed 5 nights in Jul 2023
Response from Senegambia Beach on Aug 5, 2023
Hello Monte,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

8/10 Good

Karen

Stayed 14 nights in Jun 2023
Response from Senegambia Beach on Aug 5, 2023
Hello Karen,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go again
Great value, friendly people, always being cleaned n very good location
Stayed 4 nights in Jun 2023
Response from Senegambia Beach on Jun 10, 2023
Hello Neil,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel stays I've had in a long time. Staff were super friendly and attentive, the premises are beautiful, fantastic variety of food at breakfast. Very family-friendly, and accomdating of requests. I highly recommend this hotel if going to Gambia
Stayed 3 nights in Apr 2023
Response from Senegambia Beach on Apr 17, 2023
Hello Zara,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

6/10 Okay

Sandra H.

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I liked the location, because it was close to so many gift shops and restaurants. The room was clean at first glance, but the bed sheets were stained, the shower leaked terribly, and the towels were stained. Thank Goodness we brought our own towels and wash cloths. The tv only had five stations. We made the best of it.
Stayed 1 night in Mar 2023
Response from Senegambia Beach on Mar 27, 2023
Dear Sandra,Thank you for taking the time to share your feedback with us. I’ve shared this with the team so we can improve any shortfalls. We are sorry for any inconveniences.Kind regards,Senegambia Beach Hotel

4/10 Poor

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Property generally tired, under invested and in desperate need of a revamp. Location is nice but that’s it.
Stayed 3 nights in Mar 2023
Response from Senegambia Beach on Mar 18, 2023
Dear David,Thank you for taking the time to share your feedback with us. I’ve shared this with the team so we can improve any shortfalls. Kind regards,Senegambia Beach Hotel

6/10 Okay

Sruthi

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 8 nights in Mar 2023
Response from Senegambia Beach on Apr 3, 2023
Thank you for taking the time to share your feedback with us. I’ve shared this with the team so we can improve any shortfalls.

8/10 Good

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great garden with animals
The hotel is in great location. Usually is used for travel agencies and is really very big. Everywhere are many people (on the beach, at swimming pool, at the breakfast)
Stayed 3 nights in Feb 2023
Response from Senegambia Beach on Feb 18, 2023
We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with fab birds & nature close by
Great hotel with beautiful gardens great for nature lovers
Stayed 21 nights in Jan 2023
Response from Senegambia Beach on Feb 16, 2023
Dear Melanie,We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon!

6/10 Okay

Aisha

Business traveler
Liked: Staff & service
Very nice and friendly people. No kettle in the room throughout my 6 nights stay. I was told I’d be given one but none was available before I left. So no hot water to take tea or coffee. Cleaning was subpar.
Stayed 6 nights in Jan 2023
Response from Senegambia Beach on Jan 26, 2023
Dear Aisha,Thank you for your review. I'm sorry to hear you had a frustrating experience regarding the Kettle. This is due to demand as we have limited ones. But we really appreciate you bringing this issue to ourattention.Kind regards,

10/10 Excellent

Shelley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Senegambia resort was excellent in every way. The staff were amazing. Taking the time to learn your name and remembering it each day. I miss the wonderful people I met there already.
Response from Senegambia Beach on Jan 2, 2023
Hello Shelly,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

2/10 Terrible

Toby

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was damp and musky smell the breakfast was just edible WiFi did not work at all through my stay when you say something to the staff it falls on deaf ears sharp edge of tiles in bathroom very poor quality of workmanship everywhere safety aspects breached
Stayed 3 nights in Nov 2022
Response from Senegambia Beach on Nov 26, 2022
Dear Toby,Thank you for taking the time to share your feedback with us. I’ve shared this with the team so we can improve any shortfalls. Kind regards,Senegambia Beach Hotel

6/10 Okay

viktorija

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Very rude staff, on our trip we change a lot of hotels, guest houses, but nowhere staff was so unfriendly, never smiling,.
Stayed 5 nights in Nov 2022
Response from Senegambia Beach on Nov 26, 2022
Dear Viktorija,On behalf of The Hotel, please accept our apology for the inconveniences experienced during your stay.Please be assured that we will engage our staff and ensure that they desist from any unpleasant behavior.Kind regards,

8/10 Good

Liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2022

8/10 Good

Richmond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great staff. Always willing to help
Stayed 2 nights in Nov 2022
Response from Adama on Nov 23, 2022
We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

8/10 Good

Lillian

4/10 Poor

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the location. It was easy walking distance to ATMs, mini-markets, restaurants and the Craft Market. I didn’t like the room they gave me at check-in. And getting it changed to a more suitable room was a chore. I felt like they gave me the runaround about changing the room. I had to demand to speak to the hotel manager, who was the Operations Manager before I got my room changed. The door to the refrigerator fell off or was propped up. The TV didn't work. I found two large cockroaches in my room. One was inside my shoe as I was tapping them together to knock the dust off, another dead on the bathroom floor. The handicapped ♿️ bathroom was not to my liking. The bathroom mirror tilted downward and I couldn't adjust it to my height. The front desk tried to convince me that this was an upgraded room from the standard room I booked. Regardless, even a standard room deserves cleanliness free of cockroaches, and working amenities.
Stayed 4 nights in Oct 2022
Response from Adama on Nov 5, 2022
Dear Charlotte,Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.I’ve shared this with the team so we can improve any shortfalls.

6/10 Okay

Sara

Stayed 5 nights in Oct 2022
Response from Adama on Oct 11, 2022
Hello Sara,Thank you for taking the time to share your feedback with us. I’ve shared this with the team so we can improve any shortfalls. Kind regards,Senegambia Beach Hotel

10/10 Excellent

Pav

Liked: Cleanliness, staff & service, room comfort
Great stay
Two fantastic pools, right by the beach, all modern facilities in the room, in the heart of everything
Stayed 1 night in Jul 2022
Response from Adama on Aug 1, 2022
We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

10/10 Excellent

Jan Olav

Stayed 1 night in Jun 2022
Response from Adama on Jun 28, 2022
Dear Jan, We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Regards,

2/10 Terrible

Michelle

Stayed 2 nights in Jun 2022
Response from Nick on Jun 16, 2022
This Guest claims to have left some items on her open balcony that allegedly went missing. She later saw all the items on the balcony, but did not place in her room under lock and key, instead left them there and went away....just to report that they went missing again. Our Management and in-house security have been investigating this matter, and we have informed guest that we will cooperate and assist the Police if she decides to report the matter to them. Incidents like this are very rare and almost non-existent.....our staff are of very high integrity. However, we will continue to sensitize Management and Staff with regards handling such reports. We have extended our apology to the Guest as she said this has ruined her stay in The Gambia.

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Senegambia many times. The staff is wonderful, facility is clean, breakfast buffet has something for everyone. Highly recommend!!
Stayed 7 nights in May 2022
Response from Adama on Jun 13, 2022
Dear Sheila, Thank you for sharing your feedback. Kind regards,

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A beautiful setting with friendly staff, who couldn’t do enough for you. We had a fabulous 10 days of relaxation and seeing the wonderful sights of Gambia. The hotel is looking tired and unkept in parts but you can see where they have started to paint and revitalise the place. The hotel wasn’t full and therefore some bars and areas not open. I suspect they have been hard hit in the last 2 years and hopefully will be at full capacity next year. A lovely breakfast and I will just keep coming back to see such wonderful gardens that are immaculately kept. So many staff keeping it spotless. A great holiday.
Stayed 10 nights in Apr 2022
Response from Adama on Apr 28, 2022
Thank you for taking the time to share your feedback with us. I’ve shared this with the team so we can improve any shortfalls. Kind regards, Senegambia Beach Hotels

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Senegambia Beach Hotel.
After a 30+ year gap I returned to the Senegambia Beach hotel for a visit. It brought back happy memories of lovely stays there in the past. The hotel and grounds are lovely and a tropical paradise. My room was clean and comfortable. The daily room attendant service was very good. The swimming pool by the reception is quiet and very well appointed. The pool area by the beach is excellent too with a good range of snacks and drinks available until 6pm currently. I prefer the beach but was shocked to see the sea erosion and a barrier of rocks to keep what is left of the sand there. The hotel staff always say hello and are generally friendly. I will definitely stay here again.
Stayed 10 nights in Mar 2022
Response from Adama - Front Desk Manager on Mar 23, 2022
Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Staff & service, room comfort
Lovely hotel poor service
SO SO Been here many times. The grounds are lovely but rooms a bit basic. The staff are unhelpful . I ordered a double room but was given a twin. All I got was shoulder shrug and told it was all that was available
Stayed 8 nights in Feb 2022
Response from Adama - Front Desk Manager on Feb 22, 2022
Dear Sir, Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.” “Thank you for bringing this to our attention. We're sorry you had a bad experience.

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Fantastic location: within walking distance to restaurants, bars & live music. Great high-speed internet. Very friendly staff!
Stayed 1 night in Feb 2022
Response from Adama - Front Desk Manager on Feb 12, 2022
Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon!

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff helpful
Stayed 10 nights in Jan 2022
Response from Adama - Front Desk Manager on Feb 5, 2022
We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon!

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 14 nights in Jan 2022
Response from Adama - Front Desk Manager on Feb 2, 2022
Hello Audrey, Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

10/10 Excellent

Ebonee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and hospitality
Stayed 6 nights in Jan 2022
Response from Adama - Front Desk Manager on Jan 19, 2022
We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon!

2/10 Terrible

Abubacarr

Traveled with family
Disliked: Staff & service
Discrimination
They seems to not expect black clients, I didn’t feel welcome at all, I get stopped by staff everywhere I go asking me where am going and if I am staying there, mind you that this hotel is in Africa.
Stayed 1 night in Dec 2021
Response from Adama - Front Desk Manager on Jan 4, 2022
Dear Abubacarr, Thank you for your review. We are sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.” Please note that it is a standard procedure that all visitors or sharing guests are registered on entering the Hotel and going to the lodging area and our findings are that you had a visitor who needed to have been registered. This is done for genuine reasons of which security is key. We hope you understand our position and we again apologize for any inconveniences. Kind regards, Senegambia Beach Hotel.

6/10 Okay

Patrice

Traveled with family
Disliked: Amenities, property conditions & facilities
The rooms were dark and q very long way to walk
Stayed 14 nights in Dec 2021
Response from Adama - Front Desk Manager on Jan 4, 2022
Hello Patrice, Thank you for taking the time to share your feedback with us. I’ve shared this with the team so we can improve any shortfalls. Kind regards, Senegambia Beach Hotels

10/10 Excellent

Verni

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and nature is surrounded. Evening meals are to be improved with many options and availability. I will pick again. Thanks
Stayed 17 nights in Nov 2021
Response from Adama - Front Desk Manager on Nov 29, 2021
Hello Varni, Thank you for taking the time to share your feedback with us. I’ve shared this with the team so we can improve any shortfalls. Kind regards, Senegambia Beach Hotels

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Nov 2021
Response from Adama - Front Desk Manager on Nov 27, 2021
Hello Benjamin, Thank you for taking the time to share your feedback with us. Kind regards, Senegambia Beach Hotels

10/10 Excellent

Gershen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was cooked fresh and was good
Stayed 6 nights in Nov 2021
Response from Adama - Front Desk Manager on Nov 20, 2021
Dear Gershen, We are pleased by the Review you sent to Expedia and that you were satisfied with our service and facilities. We grateful for the trust you've placed in us. Please don't hesitate to contact us if ever a need should arise. We hope to have the pleasure of hosting you for many years to come. Kind Regards, Senegambia Beach Hotel

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Fantastic gardens, two pools and beach
Stayed 10 nights in Nov 2021
Response from Adama - Front Desk Manager on Nov 20, 2021
Dear John, We grateful for the trust you've placed in us. Please don't hesitate to contact us if ever a need should arise. We hope to have the pleasure of hosting you for many years to come. Kind regards, Senegambia Beach Hotel

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Due to the Pandemic no food or drinks are available at the hotel after 6 pm. The store in the hotel is closed. The restaurant in the hotel only served breakfast and lunch. Reception services are limited or not available. Security is very helpful and kind, especially if you need to leave the hotel to buy food and water.
Stayed 2 nights in Jul 2021
Response from Senegambia Beach Hotel on Jul 29, 2021
Dear Valued Guest, Thank you for taking the time to post a review. Please be informed that Hotel despite its low occupancy endeavours to ensure the comfort of staying guests and your comments will be noted and addressed accordingly. Our apologies for any inconveniences experienced. Kind regards,

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet , peaceful stay
Lovely hotel and we enjoyed the fact that it was quiet due to Covid with parts of hotel closed and very few guests staying. I don’t think we would have enjoyed it so much in high season if full as we tend to prefer a quiet hotel. We enjoyed the beautiful gardens, watching the birds and monkeys by day and the fruit bats at night. The room was comfortable and very clean. One restaurant was open for breakfast and the pool restaurant was open until six pm. However the food we had was good and there are plenty of restaurants outside within short walking distance. Staff were friendly and attentive. Parking was in a secure private area next to the hotel which was kept locked. Our car was cleaned by the staff every day. The only thing to note is that there are many signs stating various rules throughout the hotel, in the gardens and around the pools. We understand it is necessary to inform guests but just felt it was a bit over the top
Stayed 4 nights in Jun 2021
Response from Adama on Jun 22, 2021
Hello Judith, Thank you for taking the time to give us a feedback on your recent stay at The Senegambia Beach Hotel. Your points are well noted and compliments well appreciated. We look forward to hosting you again. Kind regards,