Book your room at Kempinski Hotel Grand Arena

Room type

Deluxe Room, 1 King Bed, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, 1 King Bed, Mountain View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite, 1 King Bed, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite, 1 King Bed, Mountain View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Executive Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Luxurious ski hotel with ski-in/ski-out access

Location

Offering ski-in/ski-out access, this hotel in Bansko is in the mountains, 0.1 mi (0.2 km) from Bansko Ski Resort, and close to winter activities such as skiing lessons and snowshoeing. Dobrinishte Ski Resort is 6.2 mi (10.1 km) away.

Hotel Features

With direct access to the slopes, Kempinski Hotel Grand Arena makes guests feel at home with amenities like a full-service spa and an indoor pool.

Room Amenities

All 157 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi and LCD TVs with cable channels. Guests will also find balconies, 24-hour room service, and minibars.

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Kempinski Hotel Grand Arena

Hotel Amenities

Hotel Amenities

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Kempinski Hotel Grand Arena helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wireless Internet access. This luxury hotel also offers a children's club, a health club, and an outdoor tennis court. Parking is available onsite for a surcharge.

  • Airport transportation (surcharge)
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Hair salon
  • ATM/banking
  • Shopping on site
  • Barbecue grill(s)
  • Coffee/tea in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Free breakfast
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fireplace in lobby
  • Full-service spa
  • Gift shops or newsstand
  • Health club
  • Garden
  • Total number of rooms - 157
  • Children's club
  • One meeting room
  • Rooftop terrace
  • Luggage storage
  • Laundry facilities
  • Number of floors - 5
  • Spa treatment room(s)
  • Multilingual staff
  • Valet parking (surcharge)
  • Porter/bellhop
  • Outdoor tennis court
  • Area shuttle (surcharge)
  • Number of restaurants - 2
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Spa services on site
  • Steam room
  • Supervised childcare/activities
  • Indoor pool
  • Outdoor seasonal pool
  • Television in lobby
  • Wedding services
  • Turkish bath/Hammam
  • Free Wi-Fi
  • Poolside bar
  • Year Built 2005
  • Tennis on site
  • Number of buildings/towers - 5
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Family Friendly Amenities

Family Friendly Amenities

  • Indoor pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Outdoor tennis court
  • Laundry facilities
  • In-room childcare (surcharge)
Internet

Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Parking

Parking

Valet parking (surcharge)

Room Amenities

Room Amenities

  • Balcony
  • Air conditioning
  • Complimentary newspaper
  • Blackout drapes/curtains
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Slippers
  • Cable TV service
  • Iron/ironing board (on request)
  • In-room safe
  • Climate control
  • In-room massage available
  • Turndown service
  • Room service (24 hours)
  • In-room childcare (surcharge)
  • Cribs/infant beds available
  • Rollaway/extra beds available
  • Free Wi-Fi
  • Pillow menu
  • LCD TV
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Where to Eat

Where to Eat

A complimentary breakfast is offered.

Gallery Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Come Prima Restaurant - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Sushi Bar and Teppanyaki - This restaurant specializes in sushi and serves dinner only. Reservations are required.

24-hour room service is available.

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Nearby Things to Do

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a steam room.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Snowmobiling nearby
  • Rafting nearby
  • Mountain biking nearby
  • Safari nearby
  • Aerobics on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Tennis on site
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
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Spa Services

Spa Services

Kempinski The SPA has 12 treatment rooms. Services include Thai massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Thai massage
  • Reflexology
  • Minimum age to access spa is 16
  • Massages
  • Number of treatment rooms 12
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Body treatments
  • Facial treatments
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Accessibility

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Hotel Policies

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 10

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

You’ll be asked to pay the following charges at the hotel:
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 55
  • Christmas Eve (24 December) Gala Dinner per child: EUR 27.50 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 110
  • New Year's Eve (31 December) Gala Dinner per child: EUR 55 (from 6 to 12 years old)
  • A tax is imposed by the city: EUR 0.67 per person, per night. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.
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