This hotel is fine. It has nice furnishings and common spaces. It is close to the gondola and ski lockers are available for guests. Also, the staff is generally friendly and helpful.
There are two shortcomings.
First, the cleaning staff does a somewhat cursory job (e.g., sometimes not replacing products that have run out).
Second, and more important, access to the jacuzzi and spa costs €25 per person for 90 minutes. The information about the hotel on Expedia is misleading in this regard. Based on that information (and our experience staying in other ski hotels), we expected that we would be able to use the jacuzzi as part of our room reservation. But as it turns out, guests are not allowed to access the jacuzzi or any spa facilities without paying the additional fee. This was very disappointing for a five star hotel.
Traveller from New York, NY
Conveniently located near the ski slopes, this Naut Aran hotel is near Baqueira Beret Ski Resort winter activities such as …More