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Reviews of Barbados Beach Club Resort - All Inclusive

3 out of 5
Barbados Beach Club Resort - All Inclusive
Maxwell Coast Road, Maxwell, Christ Church

Reviews

7.0

Good

Rating 10 - Excellent. 46 out of 217 reviews" "
Rating 8 - Good. 76 out of 217 reviews" "
Rating 6 - Okay. 46 out of 217 reviews" "
Rating 4 - Poor. 24 out of 217 reviews" "
Rating 2 - Terrible. 25 out of 217 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Traveled with family
Disliked: Amenities, property conditions & facilities
The staff was not accommodating. The food was bad. The selection on the menu the same every day. The room was not cleaned daily and I had to go to the desk request towels. Nothing much to do at the resort.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ana

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The food and ambient was good, need some maintenance but the beach makes up for it. I would stay again, why not?
Stayed 6 nights in Mar 2024

6/10 Okay

Viviene

Traveled with family
Liked: Cleanliness, staff & service
Poor communication to incoming guests about matters unique to the facility for example requesting washcloths, using the phone system in the rooms, emergency situations like no hot water because of plumbing problems. Common courtesy, thats all it takes!
Stayed 7 nights in Mar 2024

6/10 Okay

Lindsey

Liked: Cleanliness
Disliked: Property conditions & facilities
Very much a 3 star, probably more like 2. Insufficient sun loungers for the amount of guests and if you were lucky enough to get one , there were actually only 20 sun lounger cushions for the whole hotel. People out at 6.30am securing their bed and cushion for the day, ridiculous! Food mediocre at best. Massive queue for the toaster in the morning ! Overall I would never choose to stay here again
Stayed 7 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

4/10 Poor

Valerie

Traveled with partner
Disliked: Staff & service, amenities
The only redeeming quality for this property is that it is in Barbados. Putting the title "resort" in your name does not make you a resort. We arrived around 1:30 am on the 23rd of Dec 2023. The place was dark & I wondered if it was even open.The gentlemen at the desk did not offer a greeting so I greeted him and he immediately interrupted me and stated "I need your passports". The "resort" had minimal Christmas decorations, not even a Merry Christmas sign & nothing was done to commemorate the day - NOTHING! One sole person on the staff had a Merry Christmas greeting. The towel guy offered no greeting and asked gruffly "How many?" and shoved said towels at me. I felt as if I was somehow annoying him. I avoided the beach after 2 days, we stayed for 10! With the exception of perhaps 2 days, meals were late. Food items were not monitored to ensure ample availability for guests. There were 3 buffet style meals a day and a tea. If you were hungry in between posted meal times or after- too bad!! Staff was curt, abrupt and minimalist to a default. I have never been barked at so much in my life. Twice, I had a to inform a staff member that the general ladies room needed attention. Attention to details! This was like staying in a nursing home or other institutional facility! The only amenity was a pool, booze and location. This place is in desperate need of new management!

8/10 Good

Aunty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great hotel, friendly staff!
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Stayed 5 nights in Nov 2023

6/10 Okay

Arnold

Disliked: Amenities
Staff attitude food from restaurant
Stayed 5 nights in Dec 2023

10/10 Excellent

samdai anne

Stayed 4 nights in Nov 2023

10/10 Excellent

Ronnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff communicated with me by sharing the living experience on the island.
Stayed 1 night in Oct 2023

4/10 Poor

GUTHRIE, New York

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is old and looks like no work has been done in years. I would not recommend this resort to anyone to stay for an experience. Food selection and locations are limited while there's only one primary dining place. The bedroom is old fashion and the interior throughout the building has no likely colors.
Stayed 4 nights in Aug 2023

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2023

6/10 Okay

Heather

Business traveler
Liked: Staff & service
It's An older building and the rooms could use some fixing up. Food was good though.
Stayed 6 nights in Jun 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time the staff were friendly and helpful would definitely go back
Stayed 7 nights in Jun 2023

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Z.Malek on Jun 4, 2023
hi,sarahIt's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team .We had a chance to talk to you the same day you arrived, and I hope things have improved.REGARDS

4/10 Poor

Shimine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I LIKED THE FOOD BUT THE STAFF SERVICE WAS RUDE AND THE TOILET COULDNT FLUSH ... ROOM 703
Stayed 3 nights in Apr 2023

8/10 Good

Naomi

Liked: Cleanliness, amenities
Stayed 3 nights in Nov 2022

10/10 Excellent

Cynthia Ann, Ham Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the all inclusive feature. As this was our first trip, we were unsure what to expect. Staff was very professional and courteous.I would recommend putting a trash bin by the bar. Could use a cultural food item.
Stayed 4 nights in Feb 2023

4/10 Poor

Nabilah

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They lost our reservation. Then in a room for 3 they gave 2 towels. The dining options were slim and mostly tasteless. Selection was also slim for meal options. Front desk staff was unhelpful. There was no clean up of the room during the stay only the making of beds which was quite useless. The one pool is quite a bit smaller than the photo suggests. The beach was very rough by comparison. We spent most of our time out of the resort. The watersports were one kayak and one paddleboard.
Stayed 3 nights in Feb 2023

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities, room comfort
Accns poor but staff, food and entertainment score
When called for an extra blanket was literally told “that’s not happening”, no choice of white wine, it was take it or leave it. Same as beer. For an inclusive, not what one would expect. One bartender. Restaurant opened late most days. But hard working staff, friendly and made the stay worth it. Also, the entertainment and the food were both phenomenal!
Stayed 4 nights in Jan 2023

4/10 Poor

A. Karin

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
On the beach a plus bit overall a disappointment

2/10 Terrible

Juanita

Stayed 14 nights in Jan 2023

6/10 Okay

Rob

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not for young people
Stayed 1 night in Jan 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
The beds kind of old uncomfortable. Lots of birds and flays in dining area. Other than that was great.

10/10 Excellent

jovo

Stayed 8 nights in Dec 2022

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

louise

8/10 Good

Demetra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice beach location. Facility needs upgrading for cleanliness and painting. Food was good in ala carte restaurant but mediocre in buffet. Staff friendly. Beach staff could be more pro-active and have beach lounge chairs set up each morning before guests arrive.

4/10 Poor

Donald Scott

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Actually purchased an additional room for friends. Both rooms had plumbing problems.
Stayed 2 nights in Nov 2022

8/10 Good

Val

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well you really felt like you were on vacation the bajan music playing all the time
Stayed 8 nights in Aug 2022
Response from MZ on Sep 30, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and helpful
Stayed 4 nights in Aug 2022
Response from MZ on Aug 15, 2022
HI We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. regards .

4/10 Poor

Eva Elizabeth

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Honestly, it shouldn’t be considered a all inclusive as it doesn’t really offer what one expects nowadays in an all inclusive. First of all I was charged a deposit for towels and still have not been reimbursed, second only one restaurant with set times to eat & no flexibility, third staff is non welcoming even though we tipped every day, the doctor coming to covid test has no consideration of your time and we waited two hours loosing an excursion (Let’s not even talk about the $60 USD fee for a test I can get for free) and last no stocked up fridge of beverages or water daily. The GM tried his very best everyday to make up for the flaws and heard me out everyday kudos to him. Akeem at the bar outstanding service, Raquel in the kitchen and the sweet older lady very pleasant and eager to please. Everyone else needs a course in customer service or hospitality.
Stayed 5 nights in Sep 2021
Response from zghal on Sep 30, 2021
hello Eva Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. Our aim is to always provide exceptional customer service to all our guest and as such we are quite disappointed to know that we were unable to meet all of your expectations. We have refunded your Visa card which represents the deposit for the beach towels please accept our sincere apologies for any inconvenience caused. The sanitary protocol due to covid 19 are sever and we are obliged to impose distancing. The hotel conforms to all the sanitary recommendations to ensure your safety as well as the safety of our other clients. You have personally booked an appointment with the doctor to perform the covid test and the hotel is not responsible for the delay Thank you once again for sharing this review

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The beach is nice and a very short walk away from the hotel and the food is good. Doesn't look as good as the pictures. Kind of old and out dated. i wouldn't call it a resort. 1 pool, 1 restaurant. No place to dance or have live entertainment
Stayed 7 nights in Jul 2021

2/10 Terrible

Jose

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to be with the photos in the page. Very Old . they change the hotel name like 20 times
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Clea

Liked: Cleanliness, room comfort
hotel ok, restaurant staff ok unless you wanted another drink, only asked once sometimes had to ask for a drink as not offed at breakfast not always china cups and to have disposable rooms was clean
Stayed 6 nights in Mar 2020
Response from Gerry on Mar 12, 2020
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. Our aim is to always provide exceptional customer service to all our guest and as such we are quite disappointed to know that we were unable to meet all of your expectations. We do thank you for your feedback and we hope to gain the opportunity in the future host you again on your return to our beautiful island and resort.

8/10 Good

Shereeza, Trinidad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything however I requested an ocean view and got only a fragment of the ocean from my view
Stayed 3 nights in Mar 2020
Response from Gerry on Mar 12, 2020
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We are happy to know you enjoyed your stay with us. Our aim is to always provide exceptional customer service to all our guest and as such we are quite disappointed to know that we were unable to meet all of your expectations. Our ocean view rooms are very popular thus early booking in a must to avoid disappointment. It was a pleasure having you and we look forward to your return to our beautiful island and resort.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is somewhat enclosed and very private with beautiful white sand and active surf. But could still walk for about a kilometre along the beach.
Stayed 3 nights in Feb 2020
Response from Gerry on Mar 5, 2020
Hello Hello Thanks for choosing The Beach Club as your Hotel of preference. If you have any other highlighted areas in which you believe we can improve we would be happy to hear. It will be our pleasure to welcome you back soon, until then be safe and happy

8/10 Good

Cathy, Wimbourne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
was on the beach and had an all inclusive bar.. found the property needed a brush of paint and floor tiles around the pool coming loose. bit dated. 2**rating.
Stayed 6 nights in Feb 2020
Response from Gerry on Mar 2, 2020
Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. Guest satisfaction is very important to us and we do appreciate your highlighted points. As you would of seen during your stay the hotel is currently being updated with continuous painting being done. Our goal is to constantly improve our guest experience through our valued guest reviews. It was certainly our pleasure to host you and we look forward to welcoming you when you return to our beautiful island and resort

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at this hotel in February 2020. The staff were welcoming, helpful and friendly. The food was good, the hotel was clean, and the ocean view from our room was amazing! We had a lovely time!
Stayed 4 nights in Feb 2020
Response from Gerry on Feb 28, 2020
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We are happy to know you enjoyed your stay with us, our aim is to always provide exceptional customer service to all guest. It was a pleasure having you and we look forward to your return to our beautiful island and resort.

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities
Needs improvement!
The staff was cordial and responsive. The food was mediocre and the facilities were dated and looked run down.
Stayed 4 nights in Jan 2020
Response from Gerry on Jan 27, 2020
Hello Anthony Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We regret to know we were not able to meet all of your expectations but we do appreciate your highlighted points. We hope to gain the opportunity to redeem your guest experience when you return to our beautiful island and resort.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
For an all-inclusive property, there was not enough choices available for dining options nor were there a lot of choices in types of brands of liquor. The service was also inadequate. Except for maybe a couple of workers, you were made to feel that you were not welcome and that they put up with you out of necessity only
Stayed 4 nights in Jan 2020
Response from Gerry on Jan 24, 2020
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. Our aim is to always provide exceptional customer service to all our guest and as such we are quite disappointed to know that we were unable to meet all of your expectations. We do offer various food options with 5 meal times available daily - Breakfast, Lunch, Burger Station, Afternoon Tea and Dinner; with the Verandah Restaurant for casual dinning and the Reef View Restaurant for fine dining. Your valued feedback is sincerely appreciated and we hope to gain the opportunity in the future to host you again on your return to our beautiful island and resort.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Small things do make the difference!
I can see why the resort wants to sell itself as being a ‘3 Star resort with 5 ⭐️ service’ or something along those lines because there are a number of elements that will warrant that tag line. My room was fantastic inside and out. The highlight was the multi functioning clock radio and the guide the resort provides about itself as a resort. This was so helpful and should really be sold more when checking in! The fact I learnt about the USB port being in the multi functioning clock radio was a godsend but it was the next morning. It would have been worth knowing the day before/ when I checked in as I had adapter issues and the one provided didn’t fit my plug. My all-inclusive package really was worth it too. One stand out person was a waitress called Racquel in the Verandah restaurant. Her bright, friendly attitude really helped and was really missed if she wasn’t out front. That said some inconsistencies on arrival to check in, expectations in my room regarding the fridge, service at breakfast regarding hot drinks and the amount of time taken to address an issue have led to me feeling this was just being ok.
This hotel guide is superb!!
Stayed 3 nights in Dec 2019
Response from Gerry on Jan 24, 2020
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We are thrilled to note that you enjoyed your stay with us. Our motto as you know is - "Our humble piece of paradise offers a 3 star property with a 5 star soul" as each one of our staff make their best effort to provide the best customer service each and every time (Racquel would be pleased to know you mentioned her). Our goal is to constantly improve our guest experience through our valued guest reviews. It was certainly our pleasure to host you and we look forward to welcoming you when you return to our beautiful island and resort.

6/10 Okay

Rose

Liked: Cleanliness
Disliked: Property conditions & facilities
One night before heading home
This Resort is in a great location; close to the beach and the view from our unit was fantastic. The Resort itself is in serious need of renovations. It is dated and our mattress would never have passed the bowling pin test. The staff are very nice and attentive. The food was plentiful -- we had the a la carte meal in the evening and the selection was ok. Probably would have done just as well with the buffet. The basic room we had was with a King bed and private bath. No sitting area -- there was a side chair. Nice for a one night stay before heading back home.
Stayed 1 night in Dec 2019
Response from Gerry on Jan 24, 2020
Hello Rose Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We are thrilled to note that you enjoyed your stay with us. Our room views are priceless with one of the best views on the south coast. The hotel is currently being updated inside and out. Guest satisfaction is very important to us and we do appreciate your highlighted points. Our goal is to constantly improve our guest experience through our valued guest reviews. It was certainly our pleasure to host you and we look forward to welcoming you when you return to our beautiful island and resort

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
The food was good but the service by the staff was not. The treated the Europeans better that other visitors. I had a horrible experience which I have already contacted Expedia about. I think the Manager should have handled the situation better but they didn't care.
Stayed 7 nights in Nov 2019
Response from Gerry on Jan 24, 2020
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We regret to know we were not able to meet all of your expectations. Our goal is to constantly improve our guest experience through our valued guest reviews. We hope to gain the opportunity in the future to host you again on your return to our beautiful island and resort.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from Gerry on Dec 10, 2019
Hi Anonymus, Thank you so much for a great 4 star review score. We are fantastic people in a great place and always doing our best to deliver an outstanding service. We are happy to know that we have met your expectations each time. Our lovely place is just the beginning of new memorable experience that money can't buy. Our humble piece of paradise offers a 3 star property with a 5 star soul as each one of our staff make their best effort to provide the best customer service each and every time. Our kitchen staff are our best bet when it comes to making you return, as they provide the best food with a great selections to choose from. The up-sell options included Surf and Turf as well as our wine selection. Our dedicated concierge provide not just your check-In or Out, but offer a wide variety of service including taxi, car rental and tours among others. Our entertainment happening every day with live shows on Monday, Tuesdays, Wednesdays, Saturday and Sundays as a well as Karaoke nights on Thursdays and Oistins Walk on Fridays. Please don't forget to include us in your next travel plans, in the meantime, be safe and happy!

6/10 Okay

Verified traveler

Stayed 4 nights in Nov 2019
Response from Gerry on Nov 27, 2019
Hi Anonymous! Thank you for your review and for choosing The Beach Club as your hotel of preference. I'm sorry we did not meet your expectations during your stay, our goal is to provide each and every guest with a unique memorable and personal experience at the lower cost possible. We hope to be given an opportunity again within your next travel plan until then, be safe! and happy!

2/10 Terrible

Verified traveler

Stayed 3 nights in Nov 2019
Response from Gerry on Nov 27, 2019
Hi Anonymous, Thank you for your review and for choosing The Beach Club as your hotel of preference. I'm sorry we did not meet your expectations during your stay, our goal is to provide each and every guest with a unique memorable and personal experience at the lower cost possible. We hope to be given an opportunity again within your next travel plan until then, be safe! and happy!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the facility. The staff were exceedingly helpful. I would recommend this resort to my friends.
Stayed 1 night in Oct 2019
Response from Gerry on Oct 7, 2019
Hi Anonymous, Thank you so much for an awesome 5 star review score. We are wonderful people in a great place and we're always doing our best to deliver an outstanding service. Our lovely place is just the beginning of new memorable experience that money can't buy. Our humble piece of paradise offers a 3 star property with a 5 star soul, as each one of our staff make their best effort to provide the best customer service each and every time. Our kitchen staff are our best bet when it comes to making you return, as they provide the best food with plenty of selections to choose from. The up-sell options included Surf and Turf as well as our wine selection. Our dedicated concierge provide not just your check-In or Out, but offer a wide variety of service including taxi, car rental tours among others. Our entertainment happening every day with live shows on Tuesdays, Wednesdays, Thursdays, Saturday and Sundays as a well as DJ nights on Sundays and Mondays. Please don't forget to include us in your next travel plans, in the meantime, be safe and happy!